Verbatim Pharma Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a positive outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, support, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the clear, consistent,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, professional, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the clear, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with a few recruiters, but I must say Iain Bonner stands out. There's this personal touch he brings which can only come from a natural kindness and a strong desire to ensure you're... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve worked with. He didn’t just focus on strategy or interview prep — he genuinely took the time to understand me, my goals, and my background. Bei... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve ever worked with. He was so thorough throughout the whole process — from prepping me before calls, checking in after, keeping communication clea... See more

Company replied

Rated 5 out of 5 stars

Scott Simpson is by far the best recruiter I’ve ever worked with. His communication and dedication are excellent! I learned quickly that I could depend on him, regardless of being in a different count... See more

Company replied


Company details

  1. Recruiter
  2. Recruitment Service

Written by the company

Specialist, boutique recruitment firm for the Pharma Services industry, with a focus on partnering with Clinical Trial Service providers mainly across the US, Europe and the UK. Providing recruitment solutions from the very top to ground level within the organisations we partner with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

5-star
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Rated 5 out of 5 stars

Incredible experience

Sam and Chloe were able to very quickly provide CV's of candidates for a logistics role that were right in line with our needs. After interviewing each of them I can safely say those were the two best candidates for a role that I have ever had a recruiting firm recommended in my 30- years of being a hiring manager. Truly outstanding!

February 2, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic feedback! We're thrilled to hear that Sam and Chloe were able to exceed your expectations. We look forward to continuing to provide outstanding recruitment services for you in the future. Thanks again for choosing us as your recruitment partner!

Rated 5 out of 5 stars

I had the best possible experience with…

I had the best possible experience with Jordan Cannon from Verbatim Pharma. He took contact to me and were really making a great impression without promoting any position at first. Open ears and a good memory of our meeting details, so nothing had to be repeated. Very supportive through out the whole hirering process. It took less than 14 days from first contact and until contract I had signed with the company he represented. Great experience!!!

December 7, 2023
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Aske,

Thank you for your great review! We’re thrilled that you were satisfied with Verbatim Pharma's and Jordan's services and we hope to be of help again soon!

Rated 5 out of 5 stars

A great thanks to the people for the…

A great thanks to the people for the great connection and support. Very clear and open communication in making the transition in to this new role much easier.

October 17, 2023
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! It's been our pleasure to support you in your transition, and we're thrilled to hear that our communication and assistance made it smoother for you. If you ever need anything else or have questions in the future, please don't hesitate to reach out.

Many thanks,
The Verbatim Pharma Team

Rated 5 out of 5 stars

Reliable company

Availability, transparency and follow up

December 22, 2022
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your kind words! We greatly appreciate your feedback and are delighted to know that you found us reliable.

Many thanks,
The Verbatim Pharma Team

Rated 3 out of 5 stars

I had a pleasant time the first time…

I had a pleasant time the first time around dealing with this team. I got pretty much everything I wanted and landed the job. However, the 2nd time a recruiter agreed to interview me, but on the day we were to talk she never showed up. Mind you, I checked with her 10 mins after our start time to see if we needed to reschedule and she said she we were still on. Haven't heard from her since which is truly unprofessional.

June 13, 2023
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Julia,

Thank you for taking the time to provide a review of your experience with Verbatim. We are pleased to hear you had a good first experience with us, but of course disappointed that this was not the case the second time.

We’ve looked into our system to work out what happened and it seems you were in contact with a consultant who is no longer working for Verbatim Pharma and did not have a lot of experience in the business. We can only apologise for this interaction – it is not how we typically conduct ourselves.

We hope your next experience us will be as positive as the first time.

Many thanks again and wishing you all the best,

The Verbatim Pharma Team

Rated 5 out of 5 stars

The recruiter (Henna Begum) was really…

The recruiter (Henna Begum) was really helpful, she provided me timely updates on my application. The service was very professional and transparent. It was a great collaboration!

December 6, 2023
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Ditta,

Thank you for taking the time to share your positive experience with our recruiter, Henna Begum. We're delighted to hear that you found her assistance to be helpful and the service professional and transparent. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Amazing Experience

Honest, supportive, friendly, professional shortly 12 out of 10☺️
Thank you dear Roya!

December 11, 2023
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for the lovely review! We’re thrilled that you were satisfied with Verbatim Pharma's and Roya's services!

Rated 3 out of 5 stars

It's a bit hit and miss

It's a bit hit and miss. It really depends on what recruiter you get; I have worked with one that I would highly recommend; she provides timely feedback and follows up with you and seems generally interested in helping you find a new role but I have also been approached by another recruiter at Verbatim who is the type that I don't work well with; no feedback, says he will send an email and doesn't etc. The three stars are for that one great recruiter.

November 1, 2023
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Astrid,

Thank you for providing your feedback on your experience with Verbatim Pharma. We appreciate your honest assessment and are pleased to hear that you had a positive interaction with one of our recruiters.

We're sorry to hear that you had a less satisfactory experience with another recruiter. Negative reviews are not common for us and we strive to maintain high standards of service, so we would really like the opportunity to rectify this. Please can you reach out on hello@verbatimpharma.com so we can discuss further?

Rated 5 out of 5 stars

Everyone was amazing

Everyone was amazing, thorough and detailed. It was a great pleasure getting to know the team and really beneficial in terms of my professional development.

August 21, 2023
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you so much for leaving us a great review! We’re thrilled that you were satisfied with our services and we hope to be of help again soon!

Rated 5 out of 5 stars

State of art proficiency in recruitment services

The proficiency, continuous support and follow up I have received from your associate, Fionnuala Boylen, also coaching so I was reinforced I am capable and eligible for the selected position.
For which I have been selected.

Thank you, wish you all the best,
Gabor

February 1, 2023
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! Your feedback about Fionnuala's proficiency, continuous support, and coaching is greatly appreciated. We're thrilled that her guidance played a role in your success!

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