Verc Car Rental Reviews 238

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The staff at Verc Renatals consistently make sure that each rental is the right fit. Having several locations on the South Shore make it easy to pick up and drop off rentals, important for me as I a... See more

Rated 5 out of 5 stars

I've been doing business with Verc for many years. Dan, Andre, (Joe who is now at a different location) and Tony who used to work at the Brockton office have all provided exceptional service!!! Dan... See more

Rated 5 out of 5 stars

I was referred by the repair shop that fixed my car. HIGHLY recommend them to anyone who will listen! They make it so easy and convenient for the person leasing, by meeting the individual at specified... See more

Rated 5 out of 5 stars

Can't say enough about the customer service. Pick-up, drop-off, ease of paperwork etc. I have rented at the Weymouth location about a dozen times over the past few years. From a Prius (yes..., I admi... See more

Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Verc Car Rental, a family-owned, independent business is currently specializing in BMWs 3 and 5 series. We also specialize in handi-cap accessible vans, 15 passenger vans, and cargo vans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

238 reviews

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Rated 4 out of 5 stars

Good to the School

Verc tries to be good to our 8th grade class trip travelers. They give us extended times for pick up and drop off. Unfortunately, they forget about the automatic tolls and charge us for the toll and a bank fee.

March 1, 2017
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Rated 5 out of 5 stars

Renting SUV from Verc/Marshfield

Excellent experience renting from Verc/Marshfield. Joe was very helpful in getting exactly the right vehicle for us to transport all of our grandchildren. We would definitely rent from Verc/Marshfield again.

February 28, 2017
Unprompted review
Rated 5 out of 5 stars

They were there when I needed them.

Unexpectedly, my car needed repairs, so I left it at a garage. But I had things to do that day. I called VERC, they had a car, my husband took me there and I was all set. I really only used the rental for a few hours. It was a clean okay car. Personnel were nice. What more can I say??

February 27, 2017
Unprompted review
Rated 3 out of 5 stars

toll charges

We were charged a $25 toll fee for a road in Concord NH . We were coming from Mass. Staff was nice, but held firm on no full refund. they refunded $10. Will probably use again, but now we are more informed.

February 27, 2017
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Rated 5 out of 5 stars

Need a Rental? Just go to VERC!

Why go anywhere else? Peter is great. He will totally hook you up with a great price on a fun, clean, very well maintained vehicle for the best price around. Highly recommended and he often has some great BMWs.

Car in the shop? Taking a little trip? Treat yourself and call Peter!

February 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I needed a rental quickly. I booked online. By the time I got to the Plymouth Location, the car was ready and clean. All I did was sign and drive away. All in a few hours....They were very friendly and accommodating :)
I would absolutely use Verc Again!!

February 26, 2017
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Rated 1 out of 5 stars

Didn't get what I reserved

I reserved one of their new transit vans about three weeks in advance because I needed to move furniture. The day before I was to pick it up I called to confirm and they said the transit wasn't available but I could have a regular van. But those are too short. So I had to go rent a large truck (from someone else) at the last minute and had to pay top dollar. I will not rent from Verc again

February 25, 2017
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Rated 5 out of 5 stars

Great local place!

Peter and his team over at VERC Quincy did a great job providing us w/ wheelchair vans often on short notice.. I was so impressed by their excellent customer service, I rented a SUV for a family vacation. Well done, guys! Steve H. Braintree, MA

February 25, 2017
Unprompted review
Rated 5 out of 5 stars

Five-star review

Excellent cars in the Plymouth branch, and it's a small enough operation that the service is nice and personal.

February 25, 2017
Unprompted review
Rated 1 out of 5 stars

Outdated policies and less than friendly customer service

Car was very nice, clean. Customer service wasn't great at all. The person that checked me in wasn't nice at all. Verc's rental policies are not in-line with what other car rental companies are doing. If you don't sign up for their insurance, they'll charge you a $1,000 security deposit.....seems a bit extreme. Also, if you need to extend your rental, you have to return to the facility and go through the whole process that you initially did when renting the car......not a very customer service orievtated company. I won't be doing business with them again.

February 25, 2017
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Rated 5 out of 5 stars

Verc Rentals- the smart choice

The employees at Verc Car Rental are courteous, knowledgeable and very accommodating. They do everything to insure that your rental is available as promised. If you have any questions or problems they deal with them expeditiously and pleasantly. The vehicles are always clean and their rates are good.
The customer is treated like family and it does not get any better than that'

February 24, 2017
Unprompted review
Rated 1 out of 5 stars

Better off renting from a national rental co than this local one

I thought it'd be good to rent from a local company. Wouldn't do it again. I declined on additional insurance as I have forever. Someone scraped the back bumper of the rental car while it was parked within 2 hours of me renting it. They were deep enough scrapes in the fiberglass bumper on one corner that they were noticeable. I took it to a local body shop that had great yelp reviews before I brought it back to them. They hemmed and hawed, had me turn the car in so they could evaluate it; I had to make follow-up calls to keep things moving. Then they came back $900 over what the body shop had estimated. I gave both quotes to my insurance company. They then gave my insurance company all sorts of trouble and stretched the whole thing out for months. Bottomline: they are disorganized as a company and they aren't ethical in their dealings. They tried to make a lot of money off of me and my insurance company. I would not rent from them ever again.

February 24, 2017
Unprompted review
Rated 5 out of 5 stars

Rented for license test

My son needed a vehicle with an S break in the middle so we rented one from Verc. It was a lot more expensive to rent than a normal rental as there is risk with permit driver etc . And you have to bring the car back in less than 12 hours . But the car rental agent was very helpful and blocked the camera on the car for the test and gave encouragement . My son passed test . We dropped off car after hours and left key in mailbox .

February 24, 2017
Unprompted review

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