Verc Car Rental Reviews 238

The level of customer service was excellent. The vehicle was clean and ready to go saving me time

I arrived at my destination only to realize that the paper work I had was not for the car I had. Luckily I had no need to show my registration documents.

My car needed repairs so I called Verc for a rental. Their response was immediate and they picked me up at the garage where my car was being repaired. Everything went very smoothly. It is certainly a professional organization. I don't shop for price, I just contact Verc.

Requested a specific car (BMW 535) and received quote. Upon picking up BMW I did not realize it was a smaller version 3 series BMW. When I returned it the next day (Business had already closed) I was told they will issue the 3 series to customers if the original request was not available. However, I was not told this upon completing paperwork for the 5 series and the price difference did not reflect such change on my receipt. As luck would have it the 5 series became available when I returned to cancel the 3 series rental. However the clerk had to redo the paperwork a second time as my receipt still displayed the higher rate 5 series and not the 3 series they gave me. I guess my biggest complaint came when I asked if the car could be washed to remove the leaves, twigs, bird droppings and such from the car. The sales rep hosed the car down and said I was all set. At which time I asked another clerk in the cleaning bay area where there was a vacuum, and cleaning supplies if he had a towel so I could wipe the excessive water off the car, so it would not streak. He stood up from his sitting position, put his cell phone down and reached over and handed me a towel. I wiped the car down and drove on my merry way. I simply assumed he would wipe the car down for me the customer and not just hand me a towel to do it myself especially after he watched the sales rep hose the car down. Aside from that minor setback the car great. Oh, did I mention there was less than a quarter tank of gas in the car and the low gas light was on when I received it, so first stop was at the gas station.

Our school has been using Verc for years and have never had any issues. They have always been friendly and professional. We book several vehicles with multiple dates at a time and they have never let us down. They always deliver the vehicles on time and they are always clean and well maintained.

They always try harder and do a great job. I've rented 4 times, some long term, some short and once with special vehicle needs. Verc ALWAYS came through for me.

Excellent service!

I have rented cars from VERC on multiple occasions and it has always been a pleasant answer positive experience.

service was excellent and friendly.

Great value and experience

Experience with Verc was excellent. I want to rent a BMW someday but I wish it was less than a 100.00 day

It was hard to find a company that rents 15 passenger vans! The Verc van was clean and had few miles on it. There was a back-up camera that made things easier. The van handled well and the customer service was fine. I'd recommend and will use this company again for van rental.

Had a very good experience with the Middleboro office, and will be using them again in May.

Fast and courteous.

We are always able to get the car that we need whenever we stop in to rent from VERC.

Do not like the sales pitch to buy insurance. The company had some difficulty collecting money from my insurance company. Verc called me to put the pressure on my insurance company to pay up. The rental car was acceptable but much less car than what I am used to. Usually when I need a rental car I am in a critical situation and Verc is handy.

The staff at Verc Renatals consistently make sure that each rental is the right fit. Having several locations on the South Shore make it easy to pick up and drop off rentals, important for me as I am usually getting a flight from/to the West Coast.

Additionally Verc has a fleet of passenger vans which make it easy to accommodate a group for outings around New England. I wish there was a Verc in CA!

I have used Verc Car Rentals several times, and would recommend them to anyone needing to rent a vehicle!

Very good service. The only complaint I have is they will not take out the front seat, and store during rental, so I can sit next to my husband/driver. They did so the first time I rented but I am relegated to the back now.