Emily, the customer service rep was able to explain to me the exact procedure which wasn't properly explained during sighing up. She reached out very quickly and de-escalated my issues very promptly.... See more
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I rate 3 stars because I don’t even know nothing about this company don’t know why it’s been taking money out of my account but I can say once I reached out you guys cancel the subscription & responde... See more
I wasn't aware of ever signing up for a subscription. But after I expressed my concern Jeremy reached out and handled my concern/complaint quickly and efficiently
I was upset because my card was charged $49 and i wasn’t aware of what any of this is … i messaged them to get this resolved and Eugene did a good job helping me
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Company offers great customer service.
Company offers great customer service.
Thank you escalation team
I appreciate them issuing my refund but…
I appreciate them issuing my refund but I dont appreciate the smoke and mirror approach to advertising and getting people on their site.
Emerald helped me with my situation
Emerald helped me with my situation. Thank you
I received prompt attention when I had…
I received prompt attention when I had a problem.
Kenny was so helpful and promptly…
Kenny was so helpful and promptly replied to my request.
Mistaken order
I mistakenly ordered through them, thinking I was receiving books from Barnes and Noble. I cancelled immediately once I realized my mistake and got a very prompt response. However apparently this won’t be granted until I file a review. I would give a higher rating based upon their follow up but until I receive an actual credit this is as high as it gets.
Hello Elsa.I would like to express my gratitude to you.
Hello Elsa.
Thank you for your help in resolving my refund issue. Thank you for resolving my issue. Thanks to the Escalation Team.
The chat made it very easy to answer my…
The chat made it very easy to answer my questions
Thanks Jeremy from Escalation Team for…
Thanks Jeremy from Escalation Team for resolving my issues.
Subscription cancelación
I agree to a survey in exchange for a surprise gift, and the big surprise was that my créditos card was charles for several Products and services I didnt request; it was deceptive and fraudulent advertising.
Deceptive liars and scammers
This company is a scam. They are affiliated with Manwearz and both charge your card. I was charged twice for a membership that I never asked for. I clicked the link for a gift card and now am out of $52. After escalating, I was emailed and promised that if I left a 4-5 star review I would receive a refund. They lied, stole, and tried to blackmail me. I chose to be honest so no one else would be scammed. Since I declined to lie, I haven’t received any communication.
Jeremy resolved the issue I had and now…
Jeremy resolved the issue I had and now we wait for completion. Thanks!
Thank you Emerald for helping me.
Getting a refund was quick responded in…
Getting a refund was quick responded in less than 2 hrs however I never opened a subscription in the first place
Response quick
When you send a response they get back with you the same day and not a company who takes days to get back with you
Jeremy helped
Eric was fast with his response and…
Eric was fast with his response and although I haven’t received my credit back to my account yet, he assured I would.
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