Verismart Reviews 

67
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I cant recommend this company enough. They are always so helpful and professional. Special shout out to Tom C, who went above and beyond yesterday to help us out.

Company replied

Rated 1 out of 5 stars

Avoid this company. No reference to any standards. What standards?? There is none!! Acredited ISO 9000? Of course not. Agent shows up at the house, has a superficial look around, takes some pictures,... See more

Company replied

Rated 5 out of 5 stars

Testimonial for Dan – Verismart I have a few buy to let properties with which I manage through “Open Rent” Initially I completed the 6 monthly inspections myself. More recently I’ve used Dan a... See more

Rated 1 out of 5 stars

Rude agent visiting properties on our street who blocks residents driveways so they can get on with their business and day whilst preventing local residents do the same. No apologies just a hurried... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

VeriSmart is an independent organisation offering impartial and fair reporting along with regular feedback and evidence of a property's condition. We have a full range of ‘add on’ reports and compliance solutions to cover every aspect of Legal or Health & Safety requirements.


Contact info

3.5

Average

TrustScore 3.5 out of 5

67 reviews

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3.5

All reviews

(67)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything you need from an Inventory clerk for a letting agency.

As a market leading letting agency, we have been using Verismart for over 10 years. We need an inventory clerk to be reliable, switched on, adaptable, cost effective and efficient. In addition, to our reports held on the cloud software for easy access, they are independent, genuine nice people, which filters through the business from the very top.

January 8, 2020
Unprompted review
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Rated 5 out of 5 stars

I have used VeriSmart over the years…

I have used VeriSmart over the years for different agents that I have worked at and I am always beyond impressed with the service. You get detailed photos of absolutely everything to do with the property and it always come in extremely handy, especially with damage deposits! Matt Harris also is a huge credit to this company.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Polite, courteous and knowledgeable.

Met with Mohammed to receive my keys for my new apartment, he stayed past what he was required to to meet me after I was held back at work.

Mohammed was polite, professional and courteous throughout the handover, answering my questions about the property and area.

10/10, would recieve keys from again.

June 6, 2019
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Rated 5 out of 5 stars

Rickys team in kent are amazing- We are…

Rickys team in kent are amazing- We are lucky enough to work closely with Ricky and his team david, andy and Wayne are all very good. Turn up promptly to collect keys , great turn around time for receiving reports. Extremely professional and friendly.

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

I have been using Kevin from VeriSmart…

I have been using Kevin from VeriSmart for approximately 10 years.

Kevin has always been very friendly, trustworthy and reliable, costs are also very reasonable. i will always recommend Kevin to all our clients.

March 22, 2019
Unprompted review
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Rated 1 out of 5 stars

Oh my god what a pile of crooks...

Oh my god what a pile of crooks...

they did an inventory on a property that I have actually improved since I let it a year ago. They tried to charge me for damage that existed when I moved in and even tried to blame me for grout discolouring again that was there when I took it on. Do not trust them as far as you can throw them. As soon as I started speaking to the clerk the Taylor Swift song "I knew you were trouble" came into my head I was told the extractor fan was greasy it was not. I was told the shower screen was smeared and so what it is clean and cleaner than when I took it on, It took months to get the limescale off that was on it when I started.

Do not go near them with a ten foot pole your tenants will complain I guarantee you. I know of someone who they tried to take £900 from, me it was almost £500. They are liked by landlords and agents because they continually find new ways to charge tenants.

Get this it was a furnished property I painted the walls because they were full of marks and disgusting when I moved in and I replaced the sofa because the original one was disgusting broken and stained. The mattress was stained when I took it on and so was the carpet they tried to charge me for this too. Even though the carpets were shampooed twice since moving in and the stain in the carpet was gone.

They don't look at the overall condition of the property NO instead they make up some stupid lies about stuff that is not important and would be considered wear and tear. They need to be shut down I get it that being a landlord is hard specially these days with all the ridiculous laws the government has and is continuing to introduce but making money fraudulently like this is not the answer I am disgusted and will refuse to work with any agent that uses them,

Please tenants refuse to proceed if they are doing the inventory you will be sorry if you don't

Look at these reviews all the positive ones are from estate agents .....hmmm NO SURPRISE THERE THEN!

They most certainly are not veri smart but they are most certainly veri much a bunch of crooks.

September 25, 2018
Unprompted review
Rated 1 out of 5 stars

Awful experience when franchising

Awful experience when franchising (licensing) an area with this company. Hiking fees after your license renews, underline threats to close your account, reduction of your area due to performance, constant non optional training which also involves lots of fees (funny that), treating you like an employee when you are supposedly a business owner (which is how they like to advertise the so called opportunity). Very positive at the start but the realisation that you are within a regime soon becomes very apparent when you are signed up. If you are already part of this terrible company then I suggest you ask for a full audit trail including receipts of where your initial set up fee is being spent. They advertise that the money is being used for advertising.

August 14, 2018
Unprompted review
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Reply from Verismart

Hi there, It troubles me that you have had this experience.
Can I ask that you make contact with me at postbox@verismart.co.uk so that I can investigate this with you and help answer any questions that may be left unresolved?
Oliver

Rated 5 out of 5 stars

Richard Ryan & Team

Richard has provided us with numerous inventories and our clients are happy with the amount of detail of the reports. As you comment online, this is very helpful. Would recommend using.

August 10, 2018
Unprompted review
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Rated 5 out of 5 stars

Very professional company

Very professional company, Jamie always try to meet my tight deadlines for check ins and check outs and inventories. He promptly replies when he is able to. I would highly recommend the company and will be using their services again.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Jamie and his team have demonstrated …

Jamie and his team have demonstrated their value many times over and we have been extremely impressed, not only by their Inventory Clerk processes, but also by their flexibility and willingness to give additional specialist advice when we needed it. Verismart Independent inventories, represented by Jamie Wilson as North West Director, have helped Accel Properties to improve its tenant check-out/check-in process and to improve tenant relationships and we intend to build on this for the future.

November 30, 2017
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Rated 5 out of 5 stars

Outstanding Service

Regan And Hallworth have been very impressed with Jamie an all the team and would always recommend them and their service. They've been a huge help for us and are always at the end of the phone. Thanks Lee

November 10, 2017
Unprompted review
Rated 5 out of 5 stars

Jamie Wilson - VeriSmart

Every dealing I have had with Jamie had run smoothly, he is very professional & polite. The reports he sends are excellent, very easy to follow and done in very quick time.

November 7, 2017
Unprompted review

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