VERNON Technology Solutions Reviews 

89
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great service - drop off and pick up was convenient for us. I'm not sure we will require your services in January as they have finally installed wifi on the trade show floor. Thanks!

Rated 5 out of 5 stars

I would recommend Vernon Technologies without hesitation if you need a computer rental as I did. They were professional, friendly, fast, knowledgeable, helpful and didn't break the bank. We had a vide... See more

Rated 5 out of 5 stars

We used this company for PC rental for controls training. Both times we have used this company, there were no surprises. The laptops arrived with the exact software we required and we could get going.... See more

Rated 3 out of 5 stars

Order, payment, delivery and return were good, laptops didn't quite meet our needs. laptops were clean and unlocked, seemed to have enough power. However most of the basic programs we needed to i... See more

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Company details

  1. Computer Accessories Store

Information provided by various external sources

With over 30 years of impeccable track record in IT, AV and new technology rentals across North America, VERNON has earned a reputation of ensuring your success – be it mega events, massive exhibitions or federal elections! As your IT partner, VERNON gives you absolute peace of mind.


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4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.5

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(89)

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Rated 5 out of 5 stars

Great service

Great service - drop off and pick up was convenient for us. I'm not sure we will require your services in January as they have finally installed wifi on the trade show floor. Thanks!

September 18, 2019
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Rated 5 out of 5 stars

Great Rental Experience

They were very comprehensive when discussing our rental details and extremely helpful when replacement equipment was needed. Outstanding company would definitely like to rent from them again.

August 27, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you Brendan for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 4 out of 5 stars

Great and problem free rentals!

Great and problem free rentals!

Overall positive experience with Vernon, they've been very straightforward and provided all the equipment we needed for our event.

August 14, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you Ady sincerely for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 5 out of 5 stars

Saved me when I was in a pinch

Saved me when I was in a pinch. I would definitely recommend Vernon!

August 10, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you sincerely Denis for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

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Rated 5 out of 5 stars

Reliable and fair service I have used…

Reliable and fair service I have used repeatedly for multiple years.

July 11, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you kindly for your feedback, it is very valuable to us and we appreciate your time in leaving us a review.

If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 5 out of 5 stars

All the reps from Vernon Technology…

All the reps from Vernon Technology were excellent to work with. They understood our needs and did everything they could to help us reach our technology goals.

July 10, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you sincerely for your kind feedback, it is very valuable to us and we appreciate your time in leaving us a review.

If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 4 out of 5 stars

We had a need to rent VR headsets for a…

We had a need to rent VR headsets for a special event and were able to ultimately source what we needed for a fair price and in a timely fashion. A small hiccup occurred as our original need called for two systems which were originally confirmed in stock, but later it was communicated that actually only one system was available. Nevertheless we made adjustments and were satisfied with the service. The equipment was in great working order and the shipping process was efficient.

June 26, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you kindly for your feedback, it is very valuable to us and we appreciate your time in leaving us a review.

We apologize about the small hiccup with stock and we are glad we were able to assist you accordingly.

If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 5 out of 5 stars

Renting equipment from Vernon Tech is…

Renting equipment from Vernon Tech is effortless and gives us the solution we need to have a successful Research Day.

June 26, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you sincerely for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

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Rated 3 out of 5 stars

Ordered 3 laptops and printer

Ordered 3 laptops and printer. The instructions to download the printer were on a disc, but none of the computers had a cd drive, so we were not able to configure the printer. There were no other instructions enclosed nor was there a number to call for support.
Delivery and pick up was prompt and hassle-free.

June 26, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you for letting us know about this. Your feedback is important to us and we apologize about the printer configuration dilemma you encountered.

We are looking into this issue and hope to resolve it promptly, please contact us directly at insidesales@vernontechnology.com or call 1.877.752.0916 to discuss a way to rectify this matter.

Rated 5 out of 5 stars

Expedient and professional service

Expedient and professional service. I would highly recommend the services.

May 17, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you kindly for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

Rated 5 out of 5 stars

Large volume laptop and peripheral devices

Vernon Technology Solutions has demonstrated a level of mastery in the lease of large volume laptop and peripheral devices during a period where the lease of such technology is generally in short supply *Municipal Elections. Our account representative has always been responsive, and skilled in matching our technical and business requirements to a fleet of reliable technology solutions that are shipped/received on schedule, and prepared to our specifications (custom computer image, naming convention, etc.) within tight timelines.

May 2, 2019
Unprompted review
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Reply from VERNON Technology Solutions

Thank you sincerely for your feedback, it is very valuable to us and we appreciate your time in leaving us a review. If we can assist with anything with your current or future service or rentals, don’t hesitate to contact us at insidesales@vernontechnology.com or 1.877.752.0916.

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Rated 4 out of 5 stars

Great Experience Until the End

Our experience was good right up until the end. I do want to put forward that Karen Chow was a great help in getting the order set-up and helping me with coordinating pick-up with Lori Clarke.

Our pick up came late and not on the scheduled date although when someone came to pick-up our four printers and 18 laptops, they only thought they were picking up an equivalent to 1 laptop as he had a shoulder injury and could not lift anything. This resulted in our staff having to lift heavy boxes about 4 feet off the ground and also get inside and move boxes around inside the truck. The gentleman that was injured didn't offer to lower anything down to make things any easier for our staff.

Thanks

November 14, 2018
Unprompted review
Rated 2 out of 5 stars

The iPads I rented were received in a…

The iPads I rented were received in a various state of charge. A couple only had 1% charge and given that we didn't have convenient access to power outlets, this was a big issue. It really wouldn't have taken much for the company to charge the units again before turning them round to the next client. Also the display cases were a little tatty.

I had expected better for the amount paid.

November 9, 2018
Unprompted review

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