Vertex Carship 

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Rated 5 out of 5 stars

My son’s car had trouble and couldn’t drive it home. I had contacted several transport services. Most couldn’t accommodate my. ASAP position. Until I talked to an agent named Robert. He explained how... See more

Rated 5 out of 5 stars

Worked on Sam getting my car shipped from Chicago to San Diego, he's been a tremendous help. Helped ease nerves and never had me hesitant or doubtful at any time throughout the process. Great communic... See more

Rated 5 out of 5 stars

I was very pleased with the service, Michael wood was very helpful and working with me and helping me to understand about the price and how long it would take my car to be delivered. The also kept me... See more

Rated 4 out of 5 stars

My over all experience was good. Chris William was very helpful in communicating with me and updating me. My beef is with the AAC Transport who was given my contract and won't give me the cars until I... See more

Company details

  1. Logistics Service
  2. Shipping Service
  3. Vehicle Shipping Agent

Written by the company

Vertex Carship Inc. is a trusted expert in car hauling services, committed to delivering exceptional and reliable transportation solutions. With years of industry experience, we understand the unique needs of our clients, ensuring their vehicles are transported safely and efficiently across the country. Whether it's a single car or a fleet, our dedicated team of professionals provides seamless service, ensuring timely delivery and complete customer satisfaction. At Vertex Carship Inc., our core mission is to offer a stress-free and transparent car shipping experience. We work with a vast network of licensed and insured carriers, ensuring that every vehicle is handled with care from pickup to drop-off. Our team prides itself on maintaining clear communication, providing clients with real-time updates and personalized service every step of the way. Our company is built on a foundation of integrity, reliability, and customer satisfaction. Whether you're moving a car across state lines or coast to coast, you can trust Vertex Carship Inc. to deliver your vehicle safely and on time. Our competitive rates, coupled with a commitment to excellence, make us the preferred choice for individuals and businesses seeking dependable car transport services.


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(249)

200 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give them a zero I would

If I could give them a zero I would. I scheduled my vehicle for pickup and they said no problem. They sent me an estimate that was not guaranteed but assured me it would not be crazy. The pickup date went by with zero communication, I called them and they said tomorrow. After 2 days I heard nothing so I called them again. They told me no problem we can have it picked up today or tomorrow. We have now left the area and are without a car. When I told them of the urgency, they suddenly found a driver. The original quote was $445 they found a driver and said it would now be $1800. I told them that quote was unacceptable and they came back with $1500. I am now jumping on a plane and going to pick the vehicle up myself and driving the 1100 miles on my own. These people will tell you anything to get your business and can’t support their quotes. Beware of these scammers. Stay away from you have been warned. 😡😡

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

Do not bother calling this company

Do not bother calling this company. They will bait and switch the price. Got a date and and was told they would call with drivers info. No call, so I called and then they proceeded to blame each other. Got another date and driver name and then that didn’t go well too. Driver later said he wasn’t the driver and he was the dispatcher but then said he is a driver when need be. Then he gave me date and another driver info and that didn’t go through. This company will just play games and just BS and try to raise the price knowing it’s getting later in the month and then they feel you have no choice to do it. Don’t use them.

April 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Price Gauging Vertex style...

One day before we were going to take a trip across 4 states..Vertex called us and told us that the price had went up. They had given us an estimate of about $545.00 with $150.00 deposit. It was a small car and we wanted it to be brought from California to Texas. On the day before we were going to start our travels, we get notified that the price is now $1,499.00. This is more than double the price we were quoted. Now I am aware that an estimate is just that...but in my 63 years on this earth, I have never had an estimate increase by more than $900.00. What could we do? We would have had to leave the car at someone's house and hopefully have someone pick up the car 2-3 days later. We were pushed up against the wall and had to pay $900.00 more. Moving is already expensive and to have Vertex gauge us at the last minute - what were we to do? There are better companies out there. If I was you I would pick anyone by Vertex.

April 18, 2026
Unprompted review
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Reply from Vertex Carship

Hi Cathy!

We’re sorry to hear that you feel this way, and we’d like to clarify the timeline and circumstances of your shipment for accuracy. Your order was initially placed on March 16th with a requested pickup date of April 14th, which is nearly a month later. During that period, market conditions within the auto transport industry changed significantly, directly impacting carrier availability and pricing.

Between mid-March and mid-April, there were notable fluctuations in fuel prices, as well as regulatory and operational changes affecting drivers. Industry-wide factors such as stricter enforcement measures, licensing challenges, and reduced driver availability led to fewer active carriers on the road. As a result, the remaining carriers began requesting higher compensation for long-distance routes, especially for cross-state shipments like California to Texas. These are external factors beyond any broker’s control and affect the entire transportation market.

We would also like to clarify that at no point were you forced or pressured to proceed. The updated carrier price was communicated to you before dispatch, and we have records confirming that you acknowledged and agreed to move forward. If you had chosen not to proceed, the order could have been canceled. However, once you confirmed, we secured a driver in line with your schedule to ensure your vehicle was picked up on time.

Despite our efforts to accommodate your timeline and secure a driver under challenging market conditions, we regret that this resulted in a negative experience from your perspective. Our intention throughout was to provide a solution that met your needs, not to create inconvenience.

At Vertex Carship, we strive to be transparent and act in good faith with every customer. While we understand that price changes can be frustrating, they are sometimes unavoidable due to real-time market conditions. We stand by the fact that the service was provided with your full awareness and consent.

Warm regards,
Team Vertex Carship
📞 (929) 999-7901 | ✉️ support@vertexcarship.com

Rated 5 out of 5 stars

Good company

Good company, I worked with chloe Martín and she is very responsable person, I hope we will work together again 🙏

April 8, 2026
Unprompted review
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Rated 1 out of 5 stars

My bumper hit ripped off and I fild a…

My bumper got ripped off because they didn’t tie my SxS down properly and I filed a claim, they told me they would take care of it. Now they will not take my call or call me back!

January 23, 2026
Unprompted review
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Reply from Vertex Carship

Hi Michael!

We’re sorry to hear about your experience and understand how concerning this situation must be. However, we would like to clarify a few important points regarding the process. Prior to shipment, all customers are provided with clear insurance claim guidelines, including the requirement to fully inspect the vehicle at delivery and note any damages on the Bill of Lading with the driver’s signature. This step is essential for initiating any valid insurance claim with the carrier.

You mentioned that the driver did not allow inspection before payment. In such situations, customers are always advised to immediately contact us so we can intervene in real time and assist. Unfortunately, we were not contacted at the time of delivery, which limited our ability to address the situation directly with the carrier.

Additionally, the required inspection and documentation process was not completed at delivery, which is necessary for filing a claim. As a broker, Vertex Carship arranges transport with licensed carriers, and any damage claims must be processed through the carrier when properly documented.

That said, we remain committed to assisting our customers. If you would still like us to review your case and guide you on any possible next steps, please feel free to reach out to us directly.

Warm regards,
Team Vertex Carship
📞 (929) 999-7901 | ✉️ support@vertexcarship.com

Rated 5 out of 5 stars

Great experience

I was working with a different company and they were unable to get a driver for five days. I was contacted by Marina at Vertex and they had a driver the same day, delivered the next day. Was a simple process and the car arrived quickly and in great condition.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Finn, and he’s one of the best brokers I’ve ever dealt with. He is highly professional, knows how to handle customers well, and makes the entire vehicle transport process smooth and easy. I’m really happy to work with him—definitely give his services a try. GREAT BROKER!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Rebecca Ken made everything flawless

Rebecca Ken made everything flawless. She kept me informed at every stage, and my car arrived in perfect condition. Thanks to her attention, I didn’t have to worry about a thing. I will definitely choose her again!

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy customer

First I was hesitant about the company,but after I talked woth Sean John I was assured my car and truck are in good hands. Vertex came through for me in the most demanding time. I had a plane ticket the next day and sean made it happen. If you need a car or truck shipped call vertex you will not be disappointed. 5 stars from me and I went from oklahoma to California! Thank you Sean yiu deserve a raise! I will be using this company again in the future

March 19, 2026
Unprompted review

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