Vertu BMW motorrad Shipley were fantastic all round, super friendly and helpful as I have always found from any BMW dealer, I dealt with Oliver Wetherill who was great, from my initial enquiry, th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service Luke was very friendly and got everything sorted in no time

Reply from vertumotorcycles.com
I was looking for a motorcycle and had not made my mind up which one. I took two BMW's for a test ride and was really pleased with the approach BMW took - 'no rush; we want to make sure you get the right bike' approach. In the end BMW Rotherham gave me a deal I could not turn down and so I purchased a new one from Joshua, at this branch. He was outstanding. He listened and understood my budget limits and worked to get me the bike I wanted within the budget I had.
When I picked the bike up, it was covered up and a lovely sign was sat in front of the bike as a presentation layer. Joshua took personal responsibility for ensuring the hand over was as special for me as it could be and I rode away a very happy man.
I would highly recommend Vertu BMW Rotherham for people looking for a special and personal approach. It felt like they were proud to be building a community and Josh is a shining example of what I would hope for when approaching a brand like BMW.
I went to Rotherham BMW as they had been recommended by a guy I met on a R1300 GSA. From the comments from this gent, I can only assume he had the same outstanding experience.
I was dealing with Curtis he was always quick to respond with any query’s I had and also got me my bike quicker than expected great customer service went above and beyond for me highly recommend Curtis

Reply from vertumotorcycles.com
Adam looked after me very well,i will come back again.

Reply from vertumotorcycles.com
Kerry was fantastic. Great communication and bike turned around in a week . Very professional and efficient . Credit to your company .
Andy lowe
New f900r

Reply from vertumotorcycles.com
Worked hard to get a good deal on the bike I wanted. Friendly staff and good service.
Only suggestions for improvements is to make the handover a bit more personalised. For instance, a key ring instead of a plastic tag, ask me if I will be solo or with passenger so the tyre pressures can be set to suit me straight away. Just little things. Overall 5 star !!!

Reply from vertumotorcycles.com
100% satisfied with the motorbike i received and Luke who delt with me was an incredible salesman highly recommended

Reply from vertumotorcycles.com
Recently bought a BMW R1250 GS from Vertu Shipley great service by Oliver, very knowledgable and everything went smoothly. This is the second bike I have bought from Vertu Shipley and could not recommend them highly enough. Thanks
Vertu BMW motorrad Shipley were fantastic all round, super friendly and helpful as I have always found from any BMW dealer, I dealt with Oliver Wetherill who was great, from my initial enquiry, through to collection of my new F900r, outstanding and friendly. Will book in my first service with him soon.
Thank you,
Daniel Vane

Reply from vertumotorcycles.com
Recently purchased a F450gs from Virtu Shipley, service and staff were excellent.

Reply from vertumotorcycles.com
Great service by Jonny at BMW Motorrad Sunderland, went above and beyond to find the right bike for me, thank you !

Reply from vertumotorcycles.com
Absolutely excellent service. Chris whom i dealt with was excellent, honest and kept me informed all the time of the progress of my bike upto the day I collected it. All the staff are pleasant and helpful. I would highly recommend anyone purchasing a bike from Vertu Honda

Reply from vertumotorcycles.com
Great experience. Staff most helpful and knowledgeable (Kenn &Luke)kept informed about progress , well worth the wait.
Very pleased with my Honda CB 1000 F .
Tim

Reply from vertumotorcycles.com
Everyone I dealt with from sales to service was great. They couldn’t have been more knowledgeable and really took the time to understand my needs (and wants) when I was struggling to make a decision on which bike to go for, giving me loads of time to ride the bikes and putting no pressure on the decision.
Once made they sorted the right bike and got it to me in double quick time.

Reply from vertumotorcycles.com
This is my second new bike from Stockton and once again superb service from all the staff, Luke was more like a friend and talked me through everything, Ken once again gave me a good deal, thanks everyone

Reply from vertumotorcycles.com
I have just bought a brand new BMW F900R from Vertu Exeter Motorrad, the service from start to finish has been great, I have dealt with both Kerry & Thomas, they were both excellent to deal with and made the process very smooth even though I ordered the bike whilst on holiday in the Alps. Really pleased with my new toy and looking forward to being part of the Motorrad family.

Reply from vertumotorcycles.com
The staff at Vertu BMW Motorrad Rotherham were exceptionally helpful during the purchase and collection of the new GS. In particular I would thank Zoe Turner, Sansha Coleshill and Micheal North for their friendly and professional support. from arranging demonstration test rides, through making the purchase, to delivery of the new bike in a timely and professional manner.
all went very smootherly and no probs at all very good staff and no hassle thanks

Reply from vertumotorcycles.com
This was an opportunity to fulfil a dream and spend a lot of money. A review should be read in that context. Everyone is pleasant, knowledgeable, helpful and professional in guiding you through a complex set of questions and coming to a conclusion. The experience was as it should be and 5 star. If I want to be picky, there is a little coordination issue with the centralised call centres and the local branch but as I said that is being picky. I look forward to working with them more.
I bought a second hand Honda Africa Twin and was very well looked after by Adam Corney. I will definitely be doing more business with Vertu and Adam. Well done.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.