Friendly helpful staff. Jordan was especially helpful and helped me through the whole buying process and the transfer of my private registration plate. Would definitely recommend.
Company replied
Location
Switch locationChallenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB
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5 star customer service as always from Vertu Wigan! Ryan was amazing when helping us to sort our new car! Brilliant communication all the way through, quick responses to any of our queries and he was... See more
Company replied
Very welcoming dealership with excellent reps. I went on an extremely busy morning for them but the moment I was spotted, I was made welcome and offered refreshment. A salesman was very quickly av... See more
Company replied
Excellent information before we decided on our car. Well informed staff. The delivery time was as set out when we decided to buy ( in fact slightly earlier ). Jordan kept us up to date on progress an... See more
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Company details
About Vertu Motors - Ford Wigan
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom
- 0344 659 0049
4.8
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Friendly helpful staff
Friendly helpful staff. Jordan was especially helpful and helped me through the whole buying process and the transfer of my private registration plate.
Would definitely recommend.
July 23, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Paul,
Thank you for your kind feedback, it’s great to hear the team were friendly and helpful throughout. We’re especially pleased Jordan supported you through the buying process and helped with the transfer of your private registration plate. We really appreciate your recommendation.
Kind regards,
Dean
Bought my New Kuga Active from Ford…
Bought my New Kuga Active from Ford Wigan. Very pleased and everything went smoothly. John Craig whom I’ve dealt with in the past was professional and informative. 10/10 thanks John👍
July 23, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Kevin,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you’re very pleased with your new Ford Kuga Active and that everything went smoothly throughout the purchase process.
It’s wonderful to know that John Craig once again provided the professional and informative service you’ve come to expect. Building long-term relationships with our customers is incredibly important to us, so we’re especially pleased that John continued to deliver such a positive experience.
Thank you for your kind words and perfect 10/10 rating. We’ll be sure to pass your feedback on to John and the team at Ford Wigan.
We hope you enjoy every mile in your new Kuga.
Kind regards,
Liza.
Excellent staff
John did everything he could to help me find the car I wanted
July 16, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your wonderful review.
We are delighted to hear that John did everything he could to help you find the car you wanted. Providing friendly, knowledgeable, and customer-focused service is what we strive for, so it's great to know that John made such a positive impact on your experience.
Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Can't fault dealing with ford wigan
Can't fault dealing with ford wigan - many years a returning customer - always happy !
July 22, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Brian,
Thank you for your fantastic 5-star review!
We’re delighted to hear you continue to receive such great service from the team at Vertu Ford Wigan. There’s no better compliment than being a returning customer for many years, and we really appreciate your continued loyalty and support.
Thank you for your kind feedback, and we look forward to welcoming you back again in the future.
Kind regards,
Kerry
John Craig was easy to talk to no BS…
John Craig was easy to talk to no BS sales spiel. I would consider buying in the future and John will be the first person I would want to buy from
July 15, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your fantastic review.
We are delighted to hear that John Craig was so easy to talk to and that you appreciated his straightforward, honest approach. At Vertu Toyota, we believe buying a car should be an enjoyable and pressure-free experience, with clear advice and all the information you need to make the right decision for you.
It's wonderful to know that John made such a positive impression and that you would choose to work with him again in the future. Feedback like this is a real testament to the excellent customer service we strive to provide every day.
Thank you for taking the time to share your experience. We look forward to welcoming you back when the time comes for your next vehicle.
Kind regards,
Keith
Simple straight forward and very…
Simple straight forward and very friendly staff
July 10, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Peter,
Thank you for your feedback.
It's great to hear that the process was simple and straightforward, and that the team were so friendly throughout your experience.
Kind regards,
Danielle
Jordan was very polite and explained…
Jordan was very polite and explained everything in detail great experience great sales person and would definitely recommend him also would go to him for further car sales
July 6, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your wonderful feedback! We're delighted to hear that Jordan was polite, knowledgeable, and took the time to explain everything clearly. It's great to know you had such a positive experience, and we truly appreciate your recommendation. We look forward to welcoming you back when you're ready for your next vehicle. 🚗😊. Kind regards, Selina
Great time at Wigan Vertu motors
Great time at Wigan Vertu motors. It was about a 120 mile round trip for me but I believe it was worth it.
Liam was very helpful as was he’s colleague John.
I came away thinking they cared and not just selling me a car.
Would definitely recommend
July 6, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Liam, John and the team. We hope to see you again soon. Happy motoring, Selina
I recieved my call off vertu motors of…
I recieved my call off vertu motors of wigan, but as expected it was a scripted call, wasnt interested in my complaint same old same old, big company p.r, yawn, start treating people like people, not just when there buying. good ridence too the car wont ever buy anoutherford again.
June 19, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good morning. Thank you for taking the time to share your feedback. We are disappointed to receive this review and are sorry to hear that your experience did not meet your expectations.
We appreciate you bringing your concerns to our attention and apologise for any disappointment caused.
Kind regards,
Kerry
Top rate buying experience
Excellent information before we decided on our car. Well informed staff. The delivery time was as set out when we decided to buy ( in fact slightly earlier ). Jordan kept us up to date on progress and made the whole buying process easy
June 30, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your great feedback. We’re delighted to hear that you felt well informed before making your decision and that our team provided knowledgeable support throughout.
It’s great to know everything progressed as expected, with delivery even arriving ahead of schedule, and that Jordan kept you updated and made the whole process easy.
Kind regards,
Matthew
Great service
Staff were very helpful, especially Jordan who was fantastic and put me at ease straight away. Cannot fault them, the whole experience was made as easy as possible, having never used them before they made sure I understood and was informed at every step. Id definitely recommended them.
June 29, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your fantastic feedback. We’re delighted to hear that the team made your experience so easy and well supported, especially as a first-time customer.
It’s great to know that Jordan helped put you at ease and kept you informed every step of the way. We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Very helpful
Very helpful, willing to look at multiple options to ensure we are happy
June 27, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for your feedback. I’m really glad to hear the team were so helpful and took the time to explore different options to make sure you were completely happy. Your comments are very much appreciated.
Many thanks,
Chloe
Ryan and all staff are like family now
Ryan and all staff are like family now. Dealt with them alot. Any problems they do their best to help. Everything went smoothly. Loving my new Tourneo. Thanx boys n girls
June 27, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Mrs Lawrenson,
Thank you for your lovely feedback.
We’re delighted to hear Ryan and the team have looked after you so well and built such a great relationship with you. It’s fantastic to know everything went smoothly and that you’re loving your new Tourneo.
Kind regards,
Danielle
Easy deal done by email
Easy deal done by email. Tim Hamer is a really nice fella too. Second car I've had from them. Excellent as standard.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Phil,
Thank you for your great feedback.
We’re delighted to hear the process was easy and convenient for you, and that Tim provided such a positive experience. It’s fantastic to know you’ve returned to us for a second car.
We really appreciate your continued support.
Kind regards,
Danielle
Very welcoming dealership
Very welcoming dealership with excellent reps. I went on an extremely busy morning for them but the moment I was spotted, I was made welcome and offered refreshment.
A salesman was very quickly available and offered me a test drive in the model I was interested in.
I honestly don't think the John, Stuart and Ryan could have been any more help.
I recommend this branch without reservation.
I'm pleased to say, we sealed the deal on my new Puma Premium very quickly and efficiently and I am now happily using the car with no problems.
June 20, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Philip,
Thank you for your wonderful feedback.
We’re delighted to hear you were made to feel so welcome, even during a busy time, and that the team acted quickly to support you. It’s great to know John, Stuart and Ryan provided such helpful service and made the process smooth and efficient for you.
Congratulations on your new Puma Premium, and thank you for your recommendation.
Kind regards,
Danielle
Excellent service as always John and…
Excellent service as always John and Stuart were very helpful and informative ensuring the best deal
A very satisfied returning customer
June 25, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Deborah,
Thank you for your continued support, it’s great to hear you received such helpful and informative service once again. We’re pleased everything was handled smoothly and you felt confident in the deal.
Kind regards,
Dean
Excellent service from Dave
Excellent service from Dave
A smooth transaction from start to finish. Could not have been better.
June 22, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Brian,
Thanks for your great feedback. I’m really pleased to hear everything went smoothly from start to finish and that Dave provided such excellent service throughout your experience.
Kind regards,
Dean
5 star customer service as always from…
5 star customer service as always from Vertu Wigan! Ryan was amazing when helping us to sort our new car! Brilliant communication all the way through, quick responses to any of our queries and he was really friendly and professional!
We have been to many car garages over the years but Vertu Wigan really are the best by far, they go above and beyond to deliver friendly, efficient customer service.
June 22, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Jayne,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your continued positive experiences with Vertu Ford Wigan.
It’s wonderful to know that Ryan provided such amazing support while helping you with your new car. His friendly and professional approach, along with clear and efficient communication, clearly made a real difference — and we’ll be sure to pass your kind words on to him.
We’re especially grateful for your comparison to other dealerships and your recognition of the team going above and beyond. Feedback like this really means a great deal to everyone involved.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.
Excellent service from Tim
Excellent service from Tim he kept us updated regularly as to when our car would be ready to pick up
June 20, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Christine,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received excellent service from Tim at Vertu Ford Wigan.
It’s great to know that he kept you regularly updated and ensured you were fully informed ahead of your car being ready for collection. Providing clear communication is something we pride ourselves on, so your feedback means a great deal.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.
Excellent Customer Service
I had an excellent experience buying my new car. The customer service was outstanding from start to finish. Tim, Stuart and Jordan took the time to explain everything clearly, answered all of my questions, and made sure I understood every step of the process. Their helpful, friendly, and professional approach made buying a new car easy, straightforward, and completely stress-free. I would highly recommend them to anyone looking for a great car-buying experience.
June 13, 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tim, Stuart & Jordan . We hope to see you again soon. Happy motoring Dawn
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