Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more
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This is my second car purchase and couldn’t be happier with my experience from start to finish at Honda Mansfield. Kevin Wong was friendly and knowledgeable about the car I was interested in buying.
Company replied
Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... See more
Company replied
I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more
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Company details
About Vertu Motors - Honda Mansfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom
- 0344 659 9278
4.9
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This is my second car purchase and…
This is my second car purchase and couldn’t be happier with my experience from start to finish at Honda Mansfield. Kevin Wong was friendly and knowledgeable about the car I was interested in buying.
July 20, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Annette,
Thank you for your review. We're delighted to hear that this was your second car purchase with Honda Mansfield and that you couldn't be happier with the experience from start to finish. It's great to know that Kevin Wong was friendly, knowledgeable, and able to help you find the right car. We truly appreciate your continued loyalty and hope you enjoy your new vehicle.
Kind regards,
Danielle
Friendly staff who knew what they were…
Friendly staff who knew what they were talking about. Plain sailing
July 21, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Alan,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team friendly, knowledgeable and easy to deal with. It's great to know everything went smoothly and that you had such a straightforward experience.
We really appreciate your kind feedback and hope to welcome you back to Vertu Honda Mansfield again soon.
Kind regards,
Kerry
They helped me find the perfect car I didn't know I wanted
Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models
The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I wanted now I have the perfect vehicle I love it a big thanks to you all
July 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your wonderful feedback. We’re delighted to hear that the team at Honda Mansfield were able to help you find the perfect vehicle and make the experience such a positive one.
It’s great to know that their guidance and support helped you feel confident with the newer technology and that you’ve found a car you truly love. We’ll be sure to pass on your kind thanks to the team.
Kind regards,
Matthew
Absolutely great service from Kevin
Absolutely great service from Kevin, from start to finish kept informed and always on the other end of the phone when I needed to speak to him A+ service from Kevin will return anyone looking for a new or used car see Kevin
July 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Mrs Richards,
Thank you for your fantastic 5-star review!
We’re delighted to hear Kevin provided such excellent service from start to finish, keeping you informed throughout and always being available when you needed assistance. It’s wonderful to know he made the experience so positive for you.
We’ll be sure to pass on your kind feedback to Kevin. Thank you for your recommendation, and we look forward to welcoming you back in the future.
Kind regards,
Kerry
Tom was great through the process of…
Tom was great through the process of purchasing my new car, explained everything well and helped find something within my budget
Thanks
July 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Honda makes it very easy and relaxing…
Honda makes it very easy and relaxing takes all the stress from their customers when looking/buying a vehicle. Tom informed us with everything that was happening and what we had to do. We give Tom and all Honda staff 10/10 for caring about our needs and what we was looking for
July 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your wonderful review. We're delighted to hear that Tom and the team made your vehicle-buying experience easy and stress-free. Your kind words mean a lot to us, and we'll be sure to share your feedback with Tom. We appreciate your 10/10 rating and wish you many happy miles in your new Honda! 🚗😊. Kind regards, Selina
New car purchase from Vertu
Very professional, friendly and helpful staff. Some slight communication problems, but some of that was my fault. Over all a great service. A shout out for Tom and Beth.
July 3, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your feedback. We’re delighted to hear that you found the team professional, friendly and helpful throughout your experience.
We appreciate your understanding regarding the communication issues and are pleased that, overall, you received great service. I’ll be sure to pass on your kind comments to Tom and Beth.
Kind regards,
Matthew
Thank you Lala !
Thank you Lala !
It’s been 16 years since we last bought a car and going to a car supermarket was a stressful experience. Lala at Mansfield and Sam at Derby made our experience much more relaxing. We love our new HRV thank you so much.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your wonderful feedback. We’re delighted to hear that Lala at Mansfield and Sam at Derby helped make your car-buying experience relaxed and enjoyable, especially after such a long time since your last purchase.
It’s great to know the team provided the support and reassurance you needed, and we’re thrilled that you’re loving your new HR-V.
Kind regards,
Matthew
Jazz crossar purchase
Always helpful Lala was very friendly and kept informed at every stage of my purchase. I would always recommend Hona Mansfield to my friends
June 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your wonderful feedback. We’re delighted to hear that Lala provided such friendly support and kept you well informed at every stage of your purchase.
We truly appreciate your recommendation of Honda Mansfield and will be sure to pass on your kind words.
Kind regards,
Matthew
Everything run quick and smoothly
Everything run quick and smoothly, Jack is a really nice person and help me slot out everything
June 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Reply from Vertu Motors - Honda Mansfield
Thank you for your feedback. We’re delighted to hear you’re pleased with both the team and your vehicle.
Kind regards,
Matthew
Reply from Vertu Motors - Honda Mansfield
Thank you for your review — I’m really glad to hear you found the service professional and efficient. Your feedback is truly appreciated.
Many thanks,
Chloe
Just picked up my Nissan Xtrail E Power…
Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team were great. They were very helpful and professional.
June 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Peter,
Thank you for your great feedback.
We’re delighted to hear Kevin provided excellent service and went above and beyond during your purchase, and that the wider team were helpful and professional throughout your experience.
We really appreciate you taking the time to share your feedback and hope you enjoy your new Nissan X-Trail E Power.
Kind regards,
Danielle
great time with our new Honda at the…
great time with our new Honda at the hand over ,it a one big family at Mansfield Honda ,all staff are great.and a great thank's to Kevin and Zack for the help Norman Maureen
June 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Norman and Maureen,
Thank you for your lovely feedback.
We’re so pleased to hear you had such a great handover experience and that the team at Mansfield Honda made you feel so welcome. It’s fantastic to know Kevin and Zack looked after you so well.
We hope you continue to enjoy your new Honda.
Kind regards,
Danielle
Honest review ** after a bit of a rocky…
Honest review ** after a bit of a rocky start, mainly to do with 3rd party finance, the service I received was above and beyond my expectations. I had Kevin Wong look after my purchase of the vehicle. I am not the easiest person to deal with due to personal circumstances but Kevin did not deter from doing his upmost to help me. I chose to have delivery made on the vehicle, Kevin knew how much I needed said vehicle and chose to deliver it himself for me. I have found him to be one of the nicest people I have come across in a long time. Thank you so much for all you did for me. One very happy customer.
June 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hello Nadia,
Thank you so much for taking the time to share your honest and detailed feedback. We’re really pleased to hear that, despite the initial challenges with third-party finance, your experience with us turned out to exceed expectations.
It’s fantastic to know that Kevin looked after you so well throughout your journey. His dedication, understanding and willingness to go the extra mile – even personally delivering your vehicle – truly reflect the level of care we strive to provide every customer with.
We’ll be sure to pass your incredibly kind words on to Kevin, I know they will mean a great deal to him.
Thank you again for your review and we’re delighted to hear you’re a very happy customer.
Kind regards,
Kerry
Great experience and attention to…
Great experience and attention to detail.So pleased with the car.Customer service was exeptional.Thoroughly professional.
Lala Pinnick is a star.
May 29, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Hedd,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a great experience and appreciated the attention to detail. It’s wonderful to know you’re so pleased with your car and the exceptional service you received.
Lala will be thrilled with your kind words and we hope to see you again in the future!
Kind regards,
Kerry
Seamless service from viewing to…
Seamless service from viewing to purchase. I was happy with the transaction and price for my part exchange deal.
Warm welcome by all staff who run an efficient service.
June 22, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good afternoon Sue,
Thank you for your kind feedback, it’s great to hear everything ran seamlessly and that you were happy with the transaction and part exchange. We’re pleased you felt welcomed and well looked after.
Kind regards,
Dean
Very friendly knowledgable sales staff.
Very friendly knowledgable sales staff.
Finance department a bit of a let down
June 18, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP4J2206 Kind regards, Liza.
Absolutely first class... Kevin.. 10/10
Absolutely first class. My contact/salesperson was Kevin Wong and I have to say he was fantastic from start to finish.
He kept me informed about the process the whole way through via calls/emails...
It was a pleasure to meet him at pickup, and we had a good chat while Kevin did the formalities. He did the part exchange paperwork and inspection, handled the tax, filled the tank and did the dvla changeover too.
Once the finance was sorted beforehand, all I had to do really was send payment for the tax and petrol, then go pick it up!
He made sure I was made aware of all the warranties they offer then showed me around the car and gave me a crash course of the controls etc.
After all that, I have to say... so far I'm loving the car.
I'd definitely recommend.
10 out of 10. 😉
June 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your fantastic feedback.
We’re delighted to hear that Kevin provided a first-class experience from start to finish. It’s great to know he kept you fully informed throughout the process and made everything straightforward and stress-free — from the paperwork and part exchange to the handover on the day.
Kevin will be thrilled to hear how much you appreciated his support, the time he took to walk you through the car, and ensuring everything was clear before you drove away.
Most importantly, we’re so pleased to hear you’re loving your new car. Your recommendation and 10 out of 10 rating mean a great deal to us.
Enjoy every mile, and we hope to see you again in the future.
Kind regards,
Keith
Oliver Street and all Vertu Honda,Mansfield staffWent to garage as my exhaust was…
Went to garage as my exhaust was blowing on my 14 year old Civic. Looking around as I awaited verdict. Oliver Street asked if he could help and was VERY efficient,helpful and friendly. The upshot was that I purchased a used Jazz-(which I also love) .
As my Civic's exhaust had completely gone and car unusable until part was fitted, Oliver managed to get all checks done and everything in place for me to drive away my new car away within 24 hours.
I was very happy with the service I received both from Oliver and, as always, from everyone at Honda in Mansfield. Thankyou Oliver and all.
June 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Katie,
Thank you for your review. It’s great to hear that what started as a visit for a repair turned into such a positive and efficient experience. Oliver will be delighted to know he made such a strong impression with his helpful and friendly approach.
Getting everything sorted so quickly so you could drive away in your new Jazz within 24 hours is fantastic, and we’re so pleased you love your new car. It’s also lovely to hear your continued positive experience with the team at Mansfield.
Kind regards,
Dean
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