On arrival we were greeted by Zed who assisted us throughout our purchase. Having previously enquired by telephone about the vehicle we purchased Zed promptly sent us a detailed and accurate vide... See more
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Location
Switch location199 Mansfield Road, Kia, Daybrook, NG5 6GZ Nottingham, Nottinghamshire, GB
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Purchased a new Kia stonic from vertu motors Kia nottingham from Keith . From our first interaction with the dealership to handover was a pleasure and nothing was too much trouble. Keith did... See more
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Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.
Company replied
I like the sales Kin Wong as he is very responsible. Always provide detail explanation and professional advice. My first car is from Vertu which was managing by him. I trust him and reply on him f... See more
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Company details
About Vertu Motors - Kia Nottingham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
199 Mansfield Road, Kia, Daybrook, NG5 6GZ, Nottingham, Nottinghamshire, United Kingdom
- 0344 659 9370
4.5
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Kia Motability
Absolutely great place great range of vehicles great people very helpful in helping you choose the right car for you they make you feel welcome keep you up to date on everything very nice staff very knowledgable about Motability scheme they make a wonderful coffee
June 30, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
Customer service was excellent very…
Customer service was excellent very helpful and polite team members store manager came to say goodbye which was a nice touch highly recommend
June 29, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent customer service from such a helpful and polite team.
It’s great to know the manager taking the time to say goodbye added to your experience. We truly appreciate your recommendation.
Kind regards,
Matthew
Kin wok Wong you made it a pleasure…
Kin wok Wong you made it a pleasure with our experience with you it was easy dealing with everything right down to being patient on the phone to the insurance company to make sure my partner could drive it home for thank you for everything you done for us
June 29, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you for your kind feedback. We’re delighted to hear that Kin Wok Wong made your experience so smooth and enjoyable, and that his patience and support—especially with the insurance process—made a real difference.
I’ll be sure to pass on your appreciation.
Kind regards,
Matthew
Absolutely amazing
Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi Danny,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such an amazing experience with the team at Vertu Kia Nottingham. It’s great to know you felt genuinely welcomed and supported, and that the communication throughout was excellent.
We really appreciate your kind feedback and hope you enjoy your new car!
Kind regards,
Kerry
Unpressured Car Purchase Experience
At all times, staff were courteous and personable giving a genuine impression that as customers, we were valued and important to the company. The features of the vehicle were comprehensively explained and at no time did we feel rushed or pressured. A very positive overall experience.
June 23, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi Clev,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Kia Nottingham.
It’s wonderful to know that the team were courteous, personable, and made you feel genuinely valued as a customer. We’re also pleased that the vehicle features were explained clearly and thoroughly, and that you felt no pressure or rush throughout your visit — exactly the experience we aim to provide.
Your kind feedback means a great deal to the whole team. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
I was looking for a new car and visited Vertu Kia Nottingham
I was looking for a new car and picked out 3 cars that I was interested in at Vertu Kia Nottingham. I had never visited here before. I was very impressed with the salesman who looked after me. Despite being a young man, Lucas had excellent knowledge of the cars I wanted to look at. After taking one for a test drive, I felt very comfortable and safe with him. He wasn't pushy and answered all my questions that I asked him. I bought the car I test drove and when I collected it the next day, the salesman uncovered a vehicle, which turned out to be my new car, with a lovely message thanking me for buying at Kia Nottingham. I had no idea when I entered the building to collect, that this is how they say thank you for buying with us. It was a lovely gesture. I would highly recommend this company to anyone looking for a Kia car or other model they have on sale.
June 15, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
***
Hi Linda,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive first experience with Vertu Kia Nottingham. It’s great to know Lucas provided such knowledgeable, supportive and pressure-free service, helping you feel comfortable and confident throughout.
The handover sounds like a lovely touch too – we’re so pleased it made your experience even more special.
We really appreciate your recommendation and hope you enjoy your new car!
Kind regards,
Kerry
Kin Wong was very helpful
Kin Wong was very helpful, patient and brilliant, offering different options to allow me make the best decision. He was so helpful that my friend who accompanied me has made a decision to get a Kia soon.
June 12, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you so much for your kind words! We are so happy to hear that Kin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Livon nie was absolutely brilliant…
Livon nie was absolutely brilliant great quality salesman, nothing was too much trouble, we didn’t like the car that we bought so he was very obliging and changed it for us, he is a asset to this company and in the future I will make sure that I come back to him for another car, thank you livon
June 13, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Good afternoon Janice,
Thank you for your review. It’s great to hear that Livon provided such brilliant support and went above and beyond to make sure you were completely happy, even helping you change the car when it wasn’t quite right. That level of care and flexibility really makes a difference.
We’re delighted you had such a positive experience and look forward to welcoming you back again in the future.
Kind regards,
Dean
Great customer service
Great customer service.
Kin was very professional
June 12, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Good afternoon Malcolm,
Thank you for your review. It’s great to hear you received such good customer service and that Kin’s professional approach made a positive difference to your experience.
Kind regards,
Dean
Reply from Vertu Motors - Kia Nottingham
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1NH1206 Kind regards, Dean
Kin Wong at Kia was very helpful and…
Kin Wong at Kia was very helpful and made buying a car for my son pleasurable rather than a chore
Thank you very much
May 28, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi Russell,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Kia Nottingham.
It’s wonderful to know that Kin Wong was so helpful and made the process of buying a car for your son enjoyable rather than a chore — that’s exactly the kind of experience we aim to provide.
Your kind words will mean a great deal to him and the team. Thank you again for choosing Vertu Motors, and we hope your son enjoys every mile in his new car.
Kind regards,
Liza.
Appreciate sales Kin. After care service can further enhance
I like the sales Kin Wong as he is very responsible. Always provide detail explanation and professional advice. My first car is from Vertu which was managing by him. I trust him and reply on him for the whole transaction.
Dislike is the service of after care in technical and customer service side. As mentioned, my first car is bought from Vertu. The yearly service and MOT comment is not quite align in between which make me feel curious what is my issue of my car actually. I think that’s the reason I am choosing to buy a Toyota car now so that I can go to them to do the yearly service and MOT in future.
May 16, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Good afternoon. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3SY2905 Kind regards, Kerry
Great experience thanks to Ella and Zelda
Ella and Zelda where great in keeping me up to date with the process of purchasing my new car and they where always very professional and friendly
May 27, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Good afternoon Paul,
Thank you for your feedback. It’s great to hear Ella and Zelda kept you well informed throughout and made the experience feel both friendly and professional.
Enjoy your new car!
Kind regards,
Dean
On arrival we were greeted by Zed who…
On arrival we were greeted by Zed who assisted us throughout our purchase.
Having previously enquired by telephone about the vehicle we purchased Zed promptly sent us a detailed and accurate video of the car.
Nothing too much trouble with a friendly and professional attitude.
Would definitely recommend his services.
May 22, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi Eric,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at Kia Nottingham.
It’s wonderful to know that Zed provided such friendly and professional support throughout your purchase, and that the video he shared helped give you confidence in your decision. Delivering clear and helpful service is exactly what we aim for, so your feedback will mean a lot to him and the wider team.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
Kerry
A great experience
A smooth and supported purchase, fabulous team supporting my point of contact.
From my first meeting with Zed at KIA Nottingham I felt at ease. I'd arranged a test drive and explained my situation and what I was looking for. No hard sell and a reasonable test drive was taken. I left with a number of questions raised with answers to follow, predominantly technical and performance related that needed to be checked before confirmation.
Zed came back with detail as required promptly so I felt fully informed.
A couple of weeks passed and my complications cleared (insurance related). Two further vehicles requested for viewing and one further test drive. No qualms Zed had the vehicles ready for my arrival.
We reviewed payment options, no pressure to take pcp or hp, simply the options. As the customer I appreciated the smooth process with my car purchased and collected it several days later.
Very happy with the car, the process and the customer care from Zed who followed up a couple of days later checking that I was happy with everything. A couple of little wrinkles, no hesitation, my car was returned and things ironed out.
Great customer service and experience, highly recommended.
May 2, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi there
Thank you so much for taking the time to share such a detailed and thoughtful review — it’s truly appreciated.
We’re delighted to hear that your experience with KIA Nottingham was so positive from start to finish. It’s fantastic to know that Zed made you feel at ease right from your first meeting, taking the time to understand your situation and offering a no‑pressure approach throughout. Being able to test drive the vehicles properly and have technical questions answered thoroughly is so important, so we’re really pleased that Zed provided prompt and detailed responses to help you feel fully informed.
t’s also great to hear that when you returned, everything was prepared for you as requested and that the process remained smooth when reviewing payment options — allowing you to make the right decision without pressure. That supportive, customer‑focused approach is exactly what we aim to deliver.
We’re especially pleased to hear that even after collection, Zed followed up to check everything was going well and resolved any small issues quickly and without hesitation. That ongoing care makes all the difference, and your comments highlight just how well the team supported you.
Most importantly, we’re thrilled that you’re very happy with your car and the overall experience.
Thank you again for your recommendation — it means a great deal to Zed and the entire team.
Kind regards
Dawn
Very Good customer service
May 19, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi there,
Thank you for your feedback. We're really pleased to hear that you received very good customer service — that’s exactly what we aim to deliver for every customer.
Your comments are truly appreciated.
Stonic performance
Purchased a new Kia stonic from vertu motors Kia nottingham from Keith .
From our first interaction with the dealership to handover was a pleasure and nothing was too much trouble.
Keith did his best to source us the vehicle we wanted and was kept well informed at every stage and we didn't have to wait long at all . Everyone at Kia are very friendly and helpful.
We would reccomend Vertu Kia nottingham with no hesitation.
Thanks guys .
May 18, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
I purchased my car from Vertu Kia…
I purchased my car from Vertu Kia Nottingham in November 2025, and within six months it developed major faults, including EPS warning, ABS warning, cruise control failure, heavy steering, and other electrical/electronic issues.
I contacted the dealership and was booked in after two weeks. I took leave from work and drove the unsafe car there, only to be told they could not diagnose it because they did not have the required Mercedes diagnostic tool. I was then advised to book it with Mercedes instead, which could have been explained much earlier.
I had the car diagnosed by Mercedes and sent the report to Vertu Kia Nottingham, but despite several follow-up emails, the matter has still not been handled properly or submitted to Motor Assured.
Very poor communication, unnecessary delays, and no proper support after purchase. This has caused a lot of stress, wasted time, and disruption to my work routine.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks, Dawn
Very professional and helpfull service.
Very professional and helpfull service.
On arrival was greeted by Jordon, who assisted through the whole process from initial contact, test drive and purchase. Helpfull on all questions asked, Nothing was too much trouble with a very professional and friendly attitude.
Would definately recommend his services.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Hi Colin
Thank you for your lovely feedback. We're delighted to hear that you received such professional and helpful service throughout your visit. It’s great to know that Jordon greeted you on arrival and supported you every step of the way — from initial contact and test drive through to purchase.
We’re especially pleased to hear that he was able to answer all your questions and that nothing was too much trouble, all while maintaining a friendly and professional approach. Your recommendation will mean a great deal to him and the team.
Kind regards
Dawn
Experience for Bought a car recently
Bought a car recently and the service was top-notch. The Sales Lok Wong was brilliant—so knowledgeable and patient. They gave us loads of detailed information and really useful advice without being pushy at all. If you're looking to buy a car, definitely look for the Sales.
May 15, 2026
Unprompted review
Reply from Vertu Motors - Kia Nottingham
Thank you so much for your kind words! We are so happy to hear that Lok was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
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