I had a great experience buying my new MINI from Durham MINI, thanks to Tom Sutton. From the first test drive, Tom was friendly, professional and never made me feel under any pressure. He too... See more
Company replied
Location
Switch locationBroomside Park, MINI, Belmont Industrial Estate, DH1 1HP Durham, County Durham, GB
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Jack at Vertu MINI Durham was absolutely fantastic, nothing was too much trouble. He made the whole experience so memorable, being a Motability customer I have felt in the past like an afterthought bu... See more
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Great service by both Charlotte and Christian when buying a nearly new Mini. Everything explained fully as it’s our first fully electric car. First class.
Company replied
Fantastic experience from start to finish at Vertu Mini, Durham. Jack, the sales associate, had superb knowledge and was listening to every word I said about what I wanted. He went the extra mile and... See more
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Company details
About Vertu Motors - MINI Durham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Broomside Park, MINI, Belmont Industrial Estate, DH1 1HP, Durham, County Durham, United Kingdom
- 0330 012 9110
4.6
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Terrible Experience.
Vertu Mini Durham take your money with glee when purchasing and servicing your vehicle, yet treat you with utter contempt when a relatively inexpensive warranty repair is requested. Avoid like the plague.
May 22, 2024
Unprompted review
Reply from Vertu Motors - MINI Durham
Thank you for your feedback, for all warranty claims we have to adhere to the strict warranty guidelines set by MINI UK. In this instance your claim was not validated by MINI UK so we could not honour the claim on their behalf. Assuring you of our best intentions, Owen Brown, Head of Business, Vertu Durham BMW / MINI.
Kind regards,
Owen Brown
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