Mini convertible I had the pleasure of speaking with Kathryn Sinclair and David Herron, Kathryn was a joy from the beginning, she was friendly and very knowledgeable through the whole process,... See more
Company replied
Location
Switch locationBoldon Business Park, MINI, West Boldon, NE36 0BQ Sunderland, Tyne and Wear, GB
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Tom made the experience or purchasing my new Paul Smith Mini so easy. He rang me at 8am on the morning the Paul Smith model was available to order. From then on Tom kept in touch regularly to ke... See more
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The service was perfect from end to end, I am delighted with my new vehicle, and although it’s not brand-new, I felt like I was buying a new car with the service I received at vertu Mini Sunderland
Company replied
As always Graeme, Lauren and the team at Vertu Mini Sunderland took great care of me and my car while we were in for our service. The team are welcoming, helpful, gave me an indication of the costs up... See more
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Company details
About Vertu Motors - MINI Sunderland
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Boldon Business Park, MINI, West Boldon, NE36 0BQ, Sunderland, Tyne and Wear, United Kingdom
- 0344 659 9593
4.5
Excellent
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Woeful service standards
Last year I had the bonnet cable replaced on my mini at Vertu Mini Sunderland. It was ridiculously expensive, took way longer than they claimed and was plagued by poor communications and woeful customer experience. I chalked it up to experience, promising myself never to use them again. Less than a year later the cable snaps again. I doubt it's been used more than half a dozen times. All I can suggest is everyone look elsewhere for service.
December 27, 2023
Unprompted review
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