As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... See more
Company replied
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As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... See more
Company replied
I'm completely hooked on Vesa Beauty! The variety of their beauty and food items is incredible, with everything being premium, natural, and selected with care. Each shopping trip is a chance to find n... See more
Company replied
Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... See more
Company replied
“I’m absolutely addicted to Vesa Beauty! Their selection of cosmetics and food products is amazing—everything is high-quality, natural, and carefully curated. I love discovering new skincare gems and... See more
Company replied
VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.
United Kingdom
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As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetics are much more expensive if you're looking for anti aging ingredients). I also started to order some food goodies like honey (so good and fairly priced). I always get my order super quick. I'm purchasing from Vesa for at least few years and they never disappoint. Well done!

Reply from VESA
I’ve made couple of orders with this company, I’m really impressed with speed of delivery, also how goods are packed with care.Very professional, 100% recommend!

Reply from VESA
I'm completely hooked on Vesa Beauty! The variety of their beauty and food items is incredible, with everything being premium, natural, and selected with care. Each shopping trip is a chance to find new skincare treasures and wholesome snacks. Their website is user-friendly, and the customer service is consistently excellent. Quick delivery and lovely packaging enhance the overall experience. I keep returning for more, and I strongly recommend it to those who are passionate about clean beauty and healthy lifestyles!

Reply from VESA
As always, VESA processed my order quickly and safely. The honey arrived intact, and a nice gift was included with the order. Witek

Reply from VESA
⭐☆☆☆☆
I am very dissatisfied with my recent purchase from Vesa Beauty. I ordered a large bottle of their oil, only to discover that it came with a “use by” date of just one month. Given the size of the bottle, it is completely unrealistic for a customer to use the entire product within that time frame, which makes the purchase poor value for money.
While the website does mention a “date of use by,” the information is not presented in a clear or prominent way during the purchasing process. As a result, customers may only realize the extremely short shelf life after receiving the product. In my case, this was an unpleasant surprise, as I have never before encountered an online purchase of this type with such a limited period of usability.
I contacted customer service for clarification, but was told there was nothing they could do due to company policy. Unfortunately, this response did not address my concerns or offer any form of resolution.
Overall, the lack of transparency and customer support has left me very disappointed. I would advise potential buyers to exercise caution and review product details very carefully before ordering from Vesa Beauty.

Reply from VESA
I highly recommend this online store for cosmetics and other purchases. Very fast shipping and delivery. I'm delighted and have been returning to this online store many times.

Reply from VESA
Cosmetics high prices to compare other websites.Products and often out of stock so you have to always come back you can't buy all in one go.Food high variety its a plus and Health and Lab probably the only website in UK which sells.Fast delivery .

Reply from VESA
I’m very satisfied with this online store! The customer service is excellent – they are always helpful and ready to give advice. The shipping is very fast, and my orders always arrive in perfect condition. It’s a great place to shop for cosmetics and healthy food. Highly recommended!

Reply from VESA
I really enjoy shopping online at vesa.com. The website is easy to navigate, communication throughout the process is clear, and my orders always arrive quickly. Overall, a very positive experience every time. Highly recommended!

Reply from VESA
Excellent 👌 Thank you ☺️ definitely gonna order again .

Reply from VESA
I bought anti-aging rose blueberry face cream.
first time using this company, decided to try. i think when you leave review for such a product it is important to mention the age, because you can understand if it will suit you. I am 39. I was actually looking for a face cream with blueberry extract, as I remember when I was 30, I used very nice face cream with blueberry from Lumene, but in couple of years it disappeared from market, very shame, it was perfect for my skin. I have combination to dry skin, it has redness, so when I used that cream it really was giving me a good moisturizing and even color of skin.
so not so long time ago, I used some face mask with blueberry, raspberry extracts, and it works so well for my skin. So I remembered that I actually was happy with that cream with blueberry. So I started to search and Mokann offering on like this, plus anti-aging , as i am 39, should work for me.
But I am disappointed. It is so light, my skin feel thirsty after I applied it. I did first in the evening, than in the morning, didn't use make up all day, to see how my skin will look. And I am not happy. I want to apply more reach skin. So I back to my Clinique redness solution.
I spend over £30 for this cream, so i will keep it and use for my hands. But i want buy again.
May be it will suit younger woman.
about delivery and packaginf: all come well packed, in 2-3 working days by Evri. Never had problem with Evri (but it is also depends which area you live may be).

Reply from VESA
The great company. Good quality products and fast delivery. Highly recommended.

Reply from VESA
Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product.
Love their polish company choices as they have few of my favourite ones like Ministerstwo.
I am happy that they are doing well on this though market. Wish them all the best your loyal customer.

Reply from VESA
Best shop were you can buy polish best brands in good prices

Reply from VESA
The best company with Polish cosmetics in the UK! Highly recommended!

Reply from VESA
The best online shop ever. Very reliable, good quality products and fast delivery. Always on point with communication. Never had any problems.

Reply from VESA
“I’m absolutely addicted to Vesa Beauty! Their selection of cosmetics and food products is amazing—everything is high-quality, natural, and carefully curated. I love discovering new skincare gems and healthy treats every time I shop. The website is easy to navigate, and the customer service is always top-notch. Fast shipping and beautifully packaged orders make the experience even better. I honestly can’t stop coming back for more. Highly recommend to anyone who loves clean beauty and healthy living!”

Reply from VESA
All 3 products very gentle for my face& natural and works brilliantly highly recommended 👌

Reply from VESA
I've been ordering from Vesa for around 2 years. Delivery is always fast, nothing ever was broken. Their product are natural and healthy. Highly recommend.

Reply from VESA
After 14 days of use as recommended by the manufacturer, the packaging is empty and it clearly states on the website that it will last for 25 days! so I think it's pure fraud for this money. When I received the package, it wasn't even half full, which surprised me, but I decided to wait and see how long it would last. fraud !

Reply from VESA
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