Vescartes Reviews 

519
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 462 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material, detailed embroidery, and overall craftsmanship. Many people are delighted with the unique designs and the value for money, often receiving compliments when wearing the items. Reviewers also appreciate the responsive customer service and the clear communication regarding their orders. However, some customers also noted issues with delivery times, with items sometimes taking a long time to arrive, especially for international orders. A few people experienced problems with sizing, finding that products did not fit as expected despite using size guides, and some reported difficulties with returns or receiving incorrect tracking information.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high-quality materials,... See more

Order

Users describe ambiguous interactions with order, with many expressing satisfaction and stating they will... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers reporting fast shipping times and... See more

Value for money

People report positive experiences with value for money, with many reviewers stating that the clothing is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Won a giveaway on their page for the jogs bonito drop, but I really wanted the fallen knight jeans so I asked if I could swap my item and they let me with no hassle! Super kind and responsive customer... See more

Rated 5 out of 5 stars

I ordered the LAST SUPPER JACKET from them a few weeks ago, and like promised, I got it in 10 days. I’ve never been happier with a purchase in a long time, the jacket’s one of a kind and the complime... See more

Rated 5 out of 5 stars

Other than the long wait time the delivery was quick enough and the piece was amazing. I got the Japan shell jacket and it was true to size and was beautiful in person. Jacket also came with some stic... See more

Rated 5 out of 5 stars

I bought the T90 Brazil Jersey. The material was amazing and not cheap-feeling, as it had a good thickness but is still comfortable. The stitch work was top-tier, and the jersey fits very well. The on... See more


Company details

  1. Clothing Store

Written by the company

Vescartes is a London-based clothing brand founded in 2024, created to merge art with modern fashion. Using techniques like complex embroidery, we turn artistic expression into fashion statements—so people don’t just stare at art, they wear it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

519 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(519)

515 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing clothing

Amazing clothing, outstanding quality and the most individual and beautiful jeans I’ve bought. Recommend to allll, these will transcend time.

January 26, 2026
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Rated 5 out of 5 stars

Other than the long wait time the…

Other than the long wait time the delivery was quick enough and the piece was amazing. I got the Japan shell jacket and it was true to size and was beautiful in person. Jacket also came with some stickers, a little tote bag and a letter from the company. Excellent customer experience

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with this item

Really impressed with this Vescartes brown miraj jacket. The quality feels premium, fits well, and looks even better in person. Delivery was smooth and service was great throughout. Overall, a solid purchase and great value. Would definitely recommend.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Vescartes Jeans

I ordered two pairs of jeans and they are insane and very good quality!
I recommend!

January 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Worth every penny and wait time..

First look was amazing than you order and wait for the preorder to come in takes about 2 month but it’s definitely worth the wait and the premium quality you get in the mail, sizes are a little big so I’ll suggest to go a size smaller because these are baggy clothes overall love the brand and would love to model for it in the future

January 21, 2026
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Rated 5 out of 5 stars

Excellent customer service

Very good quality on the product, fast, effective and very responsive customer service. There is possibility to return the product for a full refund in case of any problems.

January 19, 2026
Unprompted review
Rated 4 out of 5 stars

Apart from the really long wait the…

Apart from the really long wait the items were spectacular and so worth it. I ordered the Fallen Knight Denim pants and they looked absolutely beautiful and fit me perfectly. I highly recommend buying something from them as the quality is good and I like the aim to merge art and fashion.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing brand

Quality is insane even more than i expected! Artwork on clothes, you can tell how much effort is put into making these pieces.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Product quality

The time it takes for the item to arrive it’s perfectly fine because the quality of the products it’s incredible, as soon as it arrived just by touching the material you can feel it will last for a lot so if you also want something that will not break in 2/3 years this is perfectly the brand for u

June 18, 2025
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Rated 3 out of 5 stars

Extremely slow delivery, but kinda worth it

Made an order on the 19th of October 2025. Waited for like 3 months, and a couple of days ago, tracking showed “Unable to locate your parcel, contact the seller”.
I texted them on Instagram, they gave me a support email. When I texted them again, they told me to text the shipping company.

Update: they actually answered, and said that since shipper told me to contact seller, specially for me support guy personally will look in to it😭😭

In the end, I actually got the item I ordered. And, I can say that quality is good, the jeans are great. So if u don’t mind the long delivery time, then it’s worth a try

January 16, 2026
Unprompted review
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Reply from Vescartes

Hello,

Thank you for updating your review. We want to address each point clearly.

Your order from October was part of a preorder with a stated dispatch timeline, which was respected. Once the parcel was handed to the courier, tracking updates and investigations are initially handled by them. When a courier marks a parcel as “unable to locate,” their standard process is to ask the recipient to contact the sender so the sender can formally open an investigation on their side. That is exactly what happened here.

As your update shows, once you contacted us through the correct support channel, we responded and took direct responsibility for opening an investigation with the courier. Given the volume of orders we successfully ship and deliver, this situation is clearly the result of a courier issue rather than anything else.

Shipping issues like this are rare but unfortunately do happen with international carriers. When they do, we work with the courier to locate the parcel or determine the appropriate next steps. We do not abandon orders or customers.

We appreciate you updating your review to reflect that we did respond and are actively looking into it.

The VESCARTES Team

Rated 5 out of 5 stars

🔥🔥🔥🔥

Shipping took a little bit but worth the wait. Jeans are so fire and unique, definitely a staple for my closet!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier

Extremely high quality jeans, beautiful embroidery. I had a query with returning a second pair and they facilitated this brilliantly. They were fast to respond and continuously helpful. Thank you!

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad size test & customer support

1. took really long to get shipped

2. the jeans doesn’t fit.
I used the size-test on their website (and I normally always have this size in other brand s) but they still doesn’t fit. I‘d need at least one size bigger (possibly 2)

3. Bad customer support
Eventhrough their size test was (and still is btw) not slightly but hardcore incorrect they say I should pay for the return shipping -WTF?!

The designs of this brand are really good bzt I can’t recommend them. I’d suggest to only buy secondhand

December 30, 2025
Unprompted review
Vescartes logo

Reply from Vescartes

Hello,

Thank you for taking the time to share your feedback. We want to address each point clearly so there is no misunderstanding.

First, on shipping time. Your order was placed as a preorder, and the dispatch timeframe was clearly stated on the product page before checkout, in the shipping information, and again in the confirmation email. Preorders take longer because items are produced specifically for the order rather than held as mass ready stock. Customers are always able to cancel if the stated timeline does not work for them.

Second, on sizing and the size test. The size test is a guidance tool, not a guarantee, and fit can vary significantly depending on body proportions, especially through the hips and thighs. This is why we also provide detailed size charts, model reference photos, and the option outlined on the website to contact us directly for a personal size recommendation before ordering. Many customers do reach out and we are happy to advise, particularly when deciding between sizes.

Third, on returns and shipping costs. Our return policy is clearly stated on the website before purchase. Return shipping is the responsibility of the customer, which is standard for many limited run brands. This is not a penalty or refusal of support. If an item arrives with a defect or a genuine production issue, we do offer a full refund. For customers who prefer not to ship items back, we also offer alternative resolutions where applicable.

We appreciate your kind words about the designs. We understand that our model and fit may not suit everyone, and we respect your choice. That said, it is important that the process and policies are represented accurately for others reading this.

Thank you again for the feedback.

The VESCARTES Team

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Rated 5 out of 5 stars

Long wait but worth it

Other than the long wait for the products (as stated by the company themselves) everything was great, very well packaged and good materials, t-shirts run small tho, I usually wear M but even though I got a L it fits like a S/M. Sick designs

January 12, 2026
Unprompted review

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