VescartesReviews 

519
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 455 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, frequently highlighting the amazing quality, craftsmanship, and unique designs that make them stand out and receive numerous compliments. The items are often described as comfortable, well-fitting, and made with premium materials, offering great value for money. Reviewers appreciate the attention to detail, such as embroidery and stitching, and many express intentions to purchase again. However, some people mentioned significant issues with delivery times, with orders taking much longer than expected, and occasional problems with sizing discrepancies, even when using the provided size guides. A few customers also reported difficulties with customer communication regarding order status or returns, and in some cases, received items that did not fit or were damaged.

What people talk about most

Product

People report positive experiences with product, often highlighting the amazing quality, detailed embroidery,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the amazing feel, clean fit, and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction and a strong intent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising fast shipping and quick... See more

Value for money

Reviewers mention positive feedback about value for money, consistently stating that the clothing is amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Besides the long wait, zero regrets for the items🔥! I ordered the Last Supper Jacket and Heavens Eclipse Denim and they both have amazing stitching. I had contacted the Customer Service a few tim... See more

Rated 5 out of 5 stars

I recently got a pair of pants from Vescartes and I’m really happy with them. The quality feels amazing, the fit is clean, and the embroidery is just out of this world. They’re comfortable to wear but... See more

Rated 5 out of 5 stars

Won a giveaway on their page for the jogs bonito drop, but I really wanted the fallen knight jeans so I asked if I could swap my item and they let me with no hassle! Super kind and responsive customer... See more

Rated 5 out of 5 stars

I ordered the LAST SUPPER JACKET from them a few weeks ago, and like promised, I got it in 10 days. I’ve never been happier with a purchase in a long time, the jacket’s one of a kind and the complime... See more


Company details

  1. Clothing Store

Written by the company

Vescartes is a London-based clothing brand founded in 2024, created to merge art with modern fashion. Using techniques like complex embroidery, we turn artistic expression into fashion statements—so people don’t just stare at art, they wear it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

519 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(519)

513 reviews in the last 12 months

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Rated 1 out of 5 stars

Product not delivered

After waiting for months, the parcel was left on the street outside my house (they didn't try to deliver another day, or wait for someone to open the door), and the package was stolen. Vescartes deems this as 'delivered' and stopped responding to my emails, which shows how much they care about consumers. Now I have issued a claim against the company, which they already missed the deadline to defend. Be very careful when ordering from them.

November 1, 2025
Unprompted review
Vescartes logo

Reply from Vescartes

Hi Vanessa

Thank you for your review. We want to clarify a few points regarding this situation.

Once a parcel has been dispatched, delivery and the final handover are handled entirely by the courier. When a courier marks a parcel as delivered, it means the delivery scan has been completed according to their procedure. Unfortunately, decisions about where a parcel is left or whether another delivery attempt is made are determined by the courier, not by us as the sender.

When issues like this occur, the correct process is to open an investigation with the courier, as they are responsible for the delivery stage. This is the process followed whenever a delivery dispute is raised.

We do not stop responding to customers, and we respond to emails through our official support channel contact@vescartes.com If a message has not been seen or replied to, it may have been missed due to inbox volume or filtered into spam.

We understand how frustrating it is when a parcel is marked delivered but cannot be located. That situation is understandably upsetting. However, it is a courier handling issue rather than a failure to ship the order.

If you would like us to review the case again, please contact us with the order details and we can look into the courier investigation status.

The VESCARTES Team

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Rated 5 out of 5 stars

The best jeans

To start off these jeans are pretty nice. With it I am 5’10 and got a medium pair of jeans and fit me so well, with it was perfect for my senior pictures at starmoy.07. Continue the it was good but it take a long time to come but mabye it shipping and a lot of people order it and can take some time but wonderful jeans

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Brazil Jersey 🇧🇷

I tried the Brazil jersey and I’m honestly impressed. The material feels high quality, the fabric is soft and super comfortable, and the fit is perfect. It looks very stylish and works great for both sporty and streetwear outfits. Definitely a great purchase!!!🔥🔥🔥

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I am obsessed with these jeans

I am obsessed with these jeans. I ordered them embroidered, and let me just say — they were 100% worth the wait.

The quality is incredible, the fit is perfect, and the embroidery detail makes them feel so unique and elevated. You can tell real care went into the craftsmanship. They’re the kind of piece that instantly upgrades an outfit and makes a statement without trying too hard. Take my money again lol

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Hell yea

Perfect, all the details are perfectly taken care of, very good fabrics and absurd style

February 19, 2026
Unprompted review
Rated 4 out of 5 stars

Jeans

These are great, looks dope, good quality, a bit long and would like more sizes but more a small company the jeans I got are incredible and for really reasonable price.

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I'm 6'6 and the XL fits amazing for my…

I'm 6'6 and the XL fits amazing for my size, I struggle finding pants that fit me as I'm slim and tall, yet these deliver in more ways than just the perfect fit. The quality and attention to detail is phenomenal, I always get compliments on the clothing I buy. The jersey I bought is so soft and I was in awe when I felt how quality the materials are, Will recommend to many and likely purchase again.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Luxury prices, "decorative" quality

Stay away if you actually intend to wear your clothes. The metal keyring on my jeans deformed and fell off around 1-2 months after purchase with no abnormal use. Vescartes refused a replacement, repurchase, or any kind of support, claiming their hardware isn't built for “normal handling” or “tension.” They were happy to take my money but refused to stand by the durability of their product. Extremely poor “management” review and zero interest in customer retention.

Their initial responses were: “we don't sell them separately from our garments” and “There's nothing we can do as it's been almost 3 months since the purchase”. They did not investigate, collect photos, ask to view the fault, ask for proof-of-purchase or inquire further about the fault. Just a flat you're out-of-luck for wearing your clothes. So poor from the brand.

Beware your item accessories falling apart within a few months. Haven't made a review on Trustpilot before but felt I had to warn because at least if the customer service was even half-good you wouldn't worry about faults in your purchased goods. Unfortunately that was not the case here.

On the other hand, I have found similar brands like Shihiko, Derschutze and Nightcity Clothing to hold up extremely well, and I have personally spent a lot of money and been impressed with support from all 3 brands. Disappointed in Vescartes here.

February 26, 2026
Unprompted review
Vescartes logo

Reply from Vescartes

Hi Sean,

Thank you for your review. We want to clarify an important detail so there is no misunderstanding for readers.

The issue described relates to the decorative carabiner keyring accessory that is sometimes included with certain garments, not the jeans or the clothing itself. This accessory is a removable styling element, similar to a keyring or clip, and is not a structural component of the garment or intended to bear significant load or tension.

The jeans themselves are designed and constructed independently of this accessory. The carabiner is simply an added aesthetic detail that many customers choose to use or remove depending on preference. Damage to this removable accessory does not affect the integrity or durability of the garment.

Regarding support, our response reflected the fact that the accessory had been in use for approximately three months after purchase. At that stage it would fall outside the window where we can replace accessories that have experienced wear. This is why we explained that we do not sell those accessories separately.

We understand that losing an accessory can be frustrating. However, it is important to distinguish between a removable styling accessory and the construction or quality of the clothing itself.

We appreciate you sharing your experience.

The VESCARTES Team

Rated 5 out of 5 stars

The best denims i've ever had

i've placed my order on 28 november 2025 and as it said in the vescartes updates site it took about 3 months to be shipped.
The denim is GREAT and the quality is really good, the stiches are really well done and the design is insane, the baloon fit is perfect and it suited well for me (i ordered an M size and i'm 176cm) even if it is produced in china (that wasn't so clear durign the purchase, i discovered that only after i received the tracking number but i'm sure the design is made in London as they claim).

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality and the embroidery on the jeans is outstanding. Gorgeous detailing, I've bought a couple of items from them now and whilst the lead time is lengthy it is well worth the wait. Make sure you check the sizing carefully.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect



Super dope embroidered pants! The quality is amazing – clean stitching, no loose threads, and the fabric feels premium. Fits perfectly and still looks great after washing.

Customer support is also top-tier – fast, friendly, and helpful. Highly recommend!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Vescartes is a MUST!

I'm absolutely in love with this brand! The quality and designs of the embroidery is incredibly beautiful. I've bought like 9 different pieces from here.

When reaching out for changes, and or concerns, they were quick to respond and assist me. Took a couple months to arrive but definitely worth the wait. It's also very convenient that they have a website for updates, love how consistent they are with their consumers!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait

While the wait time was a little worrying for a moment, the moment I received and opened my packages I knew the quality was well worth it. Great fit, and the embroidery was amazing. All 3 pairs I ordered were consistent quality while expressing very unique and different styles. Will shop again

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely Incredible

The wait was worth it I got the cherry Blossom denim and I fell in love with it the material and design really speak for itself I love wearing it so much they cooked with this

February 22, 2026
Unprompted review

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