I agree with the bad reviews here. Ordered shoes, they never arrived and I still have not gotten the shoes nor my money back. The customer service was responsive in the beginning but then started... See more
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Was expecting a pair of leather Italian boots, they arrived and looked nothing like the web images, no size labels on the box or shoes at least 2 sizes too small! Not real leather at all! Avoid at all... See more
Fraud!! Ordered the shoes, my card was charged. Tracking number never appeared and I'm not sure if my items were lost during shipping or were not even shipped to begin with. Emailed back and forth wi... See more
I recently bought a dress from Vesta Minimal and I love it! The quality is amazing and it arrived so fast. The customer service team was super helpful when I had a question about sizing. Definitely sh... See more
Company details
Written by the company
Discover the latest trends in Vesta Minimal. Fashion, Clothing, Footwear and accessories, beauty products and more. Shop the best outfits for this season at our online store.
Contact info
Via Benedetto Croce 13b, 80030, Napoli, Italy
- info@vestaminimal.com
- vestaminimal.com
2.5
Poor
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely disappointed with vestaclo.com / vestaminimal.com
I recently had an unfortunate experience with vestaclo.com / vestaminimal.com, and I feel compelled to share it.
I ordered clothes from their website in June 2023 and was deeply disappointed with the poor quality of the items I received.
I followed their return procedure and my return request which the store accepted. I made multiple attempts to return the items, and after a long and frustrating process, they were eventually received by Vestaclo in September 2023.
However, despite their promises and assurances, I have not received a refund for my purchase. My numerous attempts to communicate with them have been met with silence. This lack of response and failure to honor their refund commitment is deeply concerning.
I have contacted consumer protection authorities in the Netherlands for assistance in resolving this issue. Fortunately, I could refund this credit card transaction through my bank.
I hope that by sharing my experience, others can be cautious when dealing with Vestaclo and avoid similar disappointments.
This experience has left me extremely dissatisfied with Vestaclo's customer service and integrity. Buyer beware and always pay your online purchase with a credit card!
June 14, 2023
Unprompted review
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