OUTBOXER LTD Reviews 

9
TrustScore 2 out of 5

2.1

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Company details

  1. Men's Clothing Store

Written by the company

Our website brings the best and meaningful designs for veterans. We thank them for their service and hope our designs help them to show their pride to the community. Forever The Tittle U.S Veteran!


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2.1

Poor

TrustScore 2 out of 5

9 reviews

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2.1

All reviews

(9)

1 review in the last 12 months

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Rated 1 out of 5 stars

DECEPTIVE, DISRESPECTING AMERICAN VETS

If a review could be NEGATIVE STARS, Outbox LTD (DBA) ProudVet365 would receive a -1,000,000 stars. taking advantage of veterans, young and old. Order #PRV91191 was placed for a Large Marine bomber jacket, after weeks of waiting for delivery it arrives. The Large is at least a 3X, with a broken zipper, no tags and no responses from support @ proudvet365.com. Please do yourself a favor do not allow your veteran to be scammed by this company.

November 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Failure to complete and send order #PRV76441

I placed the this order PRV76441 and have not received it as of July 24, 2025. It was a Marine Corps design with additional custom lettering I had ask to be added. They sent me a tracking number 4PX3001841391071CN which does not show where it is at. Order was placed with the shipping company on 7/8/2025. I have continued to seek answers as to where this order is but my request has fallen on deft ears. With this being said future buyers need to beware when dealing with this outfit. It makes for a sad day when you can’t trust a store that provides merchandise to US Veterans

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

USPS advised they are probable scammers

I ordered a shirt 7 July. Shipped from China 17 July. 10 days to ship? Tracking number they gave me showed it got to Irving, TX 22 July. 14 days later it is still there. I ask for the USPS tracking number and when I get it, it shows waiting for pick-up by USPS. I get a text message with a link to a USPS website asking for more info and a fee. I call USPS fraud department and they confirm the site is not their site and they have a USPS tracking number showing Irving, TX but at the "shipper" location. They informed me that I have probably been scammed and the scammer just creates labels and never ever ships anything. I have contacted the company asking for a refund. No response from them as of today.

2 days after posted this review they shipped a 2nd package that actually arrived in 3 days. If they had only done this with the first order instead of taking 30 days.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

I tried to return the jacket and it was send back to me.

I tried to return the jacket and it was to small based the size chart. Tried to mail it back to the Delaware address and it came back to me and I paid 8.16 to ship it back. Want a rip and the material is not of good quality for 53.00. Glad I didn't paid for the whole. Don't buy anything from this site. You will not be please with your order.

December 30, 2023
Unprompted review
Rated 1 out of 5 stars

Not a US Company?

First of all if I had known that your products were not American made, especially the veteran hats, I would have never ordered from you to begin with. What a surprise when I found out my hat was made in the PRC sweat shops. The first delivery my hat was damaged. It took 3 weeks from time of purchase to receive same. Once I contacted them via there website of the defect, only avenue available, then it was another 3 weeks for the replacement. Because of there method of shipment that hat was received with a slight crease so the front looks like a lopsided box. I'll never purchase another thing from this company again.

August 11, 2022
Unprompted review
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Rated 3 out of 5 stars

The first one I ordered was the wrong…

The first one I ordered was the wrong one. It was a gift to a family member that was Navy. You send a Marines one. They tried to get a hold of the company. They tried to put it in on line then it stopped there. They would not take calls. I ordered the same one the second time and send the right one. So I am out the money for the first one.

May 6, 2022
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Reply from OUTBOXER LTD

Thank you for your feedback. We’re so sorry your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
Regarding your dissatisfying experience with the products, please be noted that for any wrong item incident, we are always willing to resend the right one at no extra cost. Our support team had sent you an email from support@vetadn.us to clarify the issue and give you the best solution. Please kindly help us check your inbox including the spam. Hoping for your kind patience and understanding. Thank you so much for your time!

Rated 5 out of 5 stars

I was quite pleased with both jackets…

I was quite pleased with both jackets they were christmas gifts and the family members that got them loved them . Thank you so much.

April 26, 2022
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Reply from OUTBOXER LTD

Thank you so much for your review. We are so happy to see that you are satisfied with our product. We will continue to provide the best products and services for customers.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 5 out of 5 stars

It was great service from your company…

It was great service from your company . Keep up the good work .

April 26, 2022
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Reply from OUTBOXER LTD

Thank you so much for your feedback and we are so happy to hear that you are satisfied with our product and service. We try to ensure that the products you receive meet our quality standards and our goal is customer satisfaction, and it sounds like we achieved that goal with you. We always try to improve to satisfy our valued customers and your review helps us a lot in that matter.
Thank you once again for purchasing and we look forward to welcoming you back soon.

Rated 5 out of 5 stars
OUTBOXER LTD logo

Reply from OUTBOXER LTD

Thank you very much for your review. We are very delighted that you had a great experience when doing business with us.
Your review will motivate our staff to try harder to provide the best products and services for customers.
Thank you once again for purchasing and we look forward to welcoming you back soon.

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