Vettura - autonoleggio / car rental Reviews 

1,129
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers had a great experience with this company. Customers frequently share that the staff is exceptionally friendly, polite, and always ready to help with a truly positive attitude. Travelers also deeply appreciate the smooth, efficient airport shuttle service, making both pick-up and drop-off remarkably easy and stress-free. However, some people mentioned unexpected extra charges for minor scratches or tiny chips. Reviewers additionally noted that vehicles were sometimes handed over in a dirty condition or with minor fuel level discrepancies. Some consumers also experienced long wait times at the service desk when collecting their cars during particularly busy operating hours.

What people talk about most

Service

Reviewers mention positive feedback about service, noting it is professional, friendly, and efficient.... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a high level of disagreement... See more

Price

Customers had ambiguous experiences with price, with some reporting great deals and competitive rates, while... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among customers. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only bad thing was, that the car wasn't completely fueled when we got it and it is impossible to refuel it in the end to the same level, so we just gave it back full. Also there is no parking disc i... See more

Company replied

Rated 5 out of 5 stars

New car…..short wait time when we arrived but that was luck….. much longer when leaving……check in room v hot…..no issues provided you have all requirements…… two other customers having issues but don’... See more

Rated 5 out of 5 stars

We had an amazing experience, from the booking to being picked up at the airport. The check in was flawless, we had our car in minutes. Pietro helped us and gave us great tips from sites to how to s... See more

Company replied

Rated 5 out of 5 stars

Everything went smoothly — from pick-up to return, and even the communication before arrival. The staff were super friendly, with no pressure to buy their insurance (I had mine from DiscoverCars.com),... See more


Company details

  1. Car Rental Agency

Written by the company

Un viaggio ben organizzato fa la differenza. Con Vettura, il noleggio è semplice e senza pensieri, sia per le vacanze che per il lavoro. Offriamo un servizio trasparente e affidabile, con attenzione alla qualità e ai dettagli. Siamo presenti a Olbia, Cagliari e Alghero, vicino agli aeroporti, per garantirti un ritiro rapido. Puoi anche prendere l’auto in una città e riconsegnarla in un’altra, con la massima flessibilità. Proponiamo soluzioni su misura, senza sorprese, con protezioni auto pensate per offrirti tranquillità. Il nostro team è a disposizione prima, durante e dopo il noleggio. Con Vettura sai sempre cosa aspettarti: un servizio efficiente e senza complicazioni. Il tuo viaggio in Sardegna inizia qui. Scegli Vettura.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,129)

447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

staff were super nice

staff were super nice. At first, I was afraid to rent from them because they had some bad reviews. but I had a really good experience. they are not pushy and not trying to sell you all kinds of insurance you don't want or need, they don't try to rip you off or make you pay for some non existent damage ( like I read in some reviews). The people who work there are honest and nice. All went super smoothly. Did not have to wait at all.

October 26, 2025
Rated 5 out of 5 stars

great

Good customer service. Very nice car and people who work there are super!

October 21, 2025
Rated 5 out of 5 stars

Great service

Great service! We got a description with the directions to the pick up point, gave a call and 2 minutes later we were picked up to the car rental center. They were all very nice and spoke perfect English! The car was as described. We were there early for the pick up and had to give the car back earlier as planned. That was all no problem for them. Thanks again! We were brought directly to the airport with the shuttle after bringing back the car. I would definitely rent my car there again👍

October 26, 2025
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly — from pick-up to return, and even the communication before arrival. The staff were super friendly, with no pressure to buy their insurance (I had mine from DiscoverCars.com), and they clearly explained what to check at pick-up and what would be checked at return. No issues with the location (outside the airport) — the shuttle service was almost immediate. Would definitely use them again!

October 22, 2025
Rated 5 out of 5 stars

Very very good

Very very good. The staff is very nice and helpfull. They will send a Shuttle to the airport, 4 min drive. Their cars are very good. We took the "most simple" and got a Citroën C3 that was amazing! The price is very very good (best price compared to all the other agencies). You have to clean the car before and their is an automatic car wash very close to the agency. I am very happy of my choice and i strongly recommend them

October 20, 2025
Rated 5 out of 5 stars

thx a lot

thx a lot, everything was how i booked it - well prepared, people at arrival and at departure very kindly, thx for a great job

October 17, 2025
Rated 3 out of 5 stars

Visit Sardinia

Car was ok and big enough for Family and good consumption. But no walking distance of the station from the airport (Shuttle Service available). The deposit amount ist really high and the Oil change of the Car was overdue.
Reception in the evening in the dark (proof pictures) and return on the day with a search for the slightest abnormalities.

October 12, 2025
Rated 5 out of 5 stars

Good service

Nice People, way better experience than we had with other rental companies in Italy (selling expensive insurance even when you already have one online).

October 7, 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Dirk,

thank you for your review. We’re pleased that our approach stood out positively compared to your past experiences. At Vettura, we believe clarity is essential: our staff’s role is to explain the available protection options so that each driver can make an informed choice, never to apply pressure.

We appreciate your trust and hope to welcome you again on your next visit to Sardinia.

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