Veuxbeauty Reviews 

7
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THIS SITE IS A SCAM

THIS SITE IS A SCAM, NEVER BUY FROM THEM.

THEY WILL NEVER DELIVER THE PRODUCT, AND YOU'LL ONLY RECEIVE AUTOMATED EMAILS ABOUT HOW THEY ARE A "SMALL" STARTUP. THEY WILL JUST STEAL YOUR MONEY.

March 1, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is a scam site

This is a scam site. I ordered mascara, and the product delivered was not as described at all. It took a number of weeks before anything arrived, and when it did it was such poor quality it was unusable.

January 28, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM-DO NOT USE

SCAM-DO NOT USE
We purchased a Dog bark unit @$73.00. The order confirmation never came. Then it was sent from China total lies that are in their website. It took over 3 weeks to arrive then the plus is dodgy, I got an adapter for the US and that still does not work.
They wont refund my money and want me to send it back registered post which will cost $25+. I am reporting them to my bank and will do emails like these.
SO DO NOT BUY ANYTHING AT ALL this is a SHAM
The whole site is a lie. They turn their feedback off too :(

Edit25/01/2020 the bank gave me my money back as it is a scam and they are now trading under furhaus to sell these units :(

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Just like the other reviews..

Just like the other reviews... You get tricked into doubling your order. You won't get a refund or correction to your order. That should already warn you.

They post that they deliver from different countries... But their tracking will come from China. Then It will to update. I've emailed them several times. They have a canned response and will not get you anywhere. I ordered Oct 29. It's already Dec 10 and still no product... What a scam.

December 10, 2019
Unprompted review
Rated 1 out of 5 stars

RUN AWAY !!!

Very bad.. Worst company ever !
I have just read the comment about this company and I had exactly the same issues.

-First I wanted to buy only two boxes of mascara but I realised I actually paid for 4 which I never wanted ! the way they have made it was very tricky/

- Secondly, very bad customer service, they basically ignore you and the women I talked to said that because they are a small company and they have lots of customers, it might take a bit of time but she will get back to me after speaking to her manager if I can get refunded two boxes. She never did. Also if you are a small company, they it actually shouldn't take you very long to speak to your manager..

- I have also checked on their Facebook page and they deleted every comments on that advert which is no a good sign.

-finally the products are very bad ! Useless. I think I wouldn't even paid £5 for it..
Worst company ever. Do not buy !

December 4, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid

Please do not purchase from this company.
Placed an order on 19th October.
Chased my order 11 times and each time only to be told order is on it's way.
Now at 4th November tracking tells me that my order is still in China.
Was never notified when placing the order that Veuxbeauty do not really sell within the UK.
Asked for a refund but looks unlikely.
Please avoid.

November 4, 2019
Unprompted review
Rated 1 out of 5 stars

Steer clear

Ordered mascara. Got a tracking number. It’s been looping in China for three weeks. I’ve sent a help request four times for zero response. Actually, I got a response this morning - they’ve merged my help requests!
I now believe they are a total sham.
Lucky I didn’t order more than one!!

October 28, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look