VEVOR Reviews 1,698

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and craftsmanship of the products, often noting that items exceed their expectations and are built to last. Many consumers highlight the competitive pricing, finding products to be a great value compared to other options, and appreciate the consistently fast delivery service. The ordering process is also described as intuitive and easy, contributing to a smooth overall experience. However, some customers also noted issues with order fulfillment and delivery. A few people experienced damaged items upon arrival or delays in shipping, with some reporting difficulties with returns or products not functioning as expected.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting good quality, fair prices, and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and quick shipping,... See more

Quality

Customers generally express satisfaction with the quality of products, often finding them to be better built... See more

Price

Customers consistently note positive experiences with price, often describing products as unbeatable,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the easy online ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was no 4.5 so 4 is what I give. With one exception, everything I've ordered, was heavier and better built than I was expecting. Doing the job without you wondering if it would last till the end... See more

Rated 4 out of 5 stars

Excellent service and quick delivery. I gave a 4 star as I was unable to use my first time customer coupon at check out but found another coupon so used that one.

Rated 4 out of 5 stars

Products are good and delivery is fast. But you need to be sure of what you ordered because returning product is not as easy as they advertise.

Rated 4 out of 5 stars

Product seems great quality. Haven’t used yet. Delivered one day after predicted but that’s fine. Too many marketing e-mails since signing up. Will have to delete profile as a result.


Company details

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I try to buy good quality tools

I try to buy good quality tools. VEVOR tools are fairly good quality and cost less.
VEVOR tools are what they say they are and they have great support if you have an issue. So far so good.
I feel I’m getting more for my money when I buy VEVOR.

September 2, 2025
Rated 1 out of 5 stars

Faulty Product & No Real Support – Avoid Vevor.ca

I had the worst experience with Vevor.ca. I ordered a scent diffuser machine that turned out to be completely faulty – it doesn’t diffuse properly and produces no mist at all. I immediately contacted support, sent them a video, and was told I would get a response in 48 hours. It has now been more than 72 hours since I first raised the issue, and I still don’t have a proper answer.

Instead of resolving the problem, their support only replies once every 24 hours with generic responses like “we are working on it,” but no actual solution. I simply asked for a replacement or refund, but they keep delaying without even confirming whether the machine is faulty.

This is by far the worst customer service I have ever experienced. I’m now left with a useless product and wasted time. I will be requesting a chargeback through my bank if this is not resolved immediately.

Save yourself the trouble – avoid Vevor.ca.

August 13, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear customer,

Thank you for your letter.

Please press and hold the ENT button on the machine for 6 seconds to reset, and then reset the machine according to the picture and video: https://www.swisstransfer.com/d/9e63c4d6-f4f6-4013-987d-79493bfafc58
Could you please check again?
Thank you for your understanding and cooperation.

Best wishes,
VEVOR

Rated 5 out of 5 stars

Yup we just recommend this to our handy…

Yup we just recommend this to our handy workers. And thought we might give a good review. We're happy with the product. It works well, it's sturdy. It's a great French fry Maker. Item number LD03 it's been roughly 6 months maybe longer.Maybe less but around six months and we're still happy with it

August 23, 2025
Unprompted review
Rated 4 out of 5 stars

Shower chair

Assembly instructions poor and inaccurate for shower chair but chair seems ok once assembled. Good size for small shower. Seems solid enough so far

August 22, 2025
Rated 1 out of 5 stars

Fans shipped in cardboard boxes

Fans shipped in cardboard boxes , both boxes were banged up , parts hanging out of one box. I really wonder about how long they will last , I am sure st least to the end of warranty.
Missing parts , I rented a skyjack to install them , now I pay the rental fee while Vevor thinks about how they may or may not get me the parts missing . No phone number to call them , they hide behind emails.
Brutal
Unbelievable, no customer service phone number , you can talk to the chat bot .. that just makes your blood boil
They have great prices and zero customer service

August 6, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Customer,

Thank you for your continued support. We sincerely apologize for any inconvenience you may have experienced.

To resolve the issue you encountered, we are pleased to offer you the bracket free of charge. We have confirmed that this part will effectively address the problem.

Please note that that since this part is out of stock in the warehouse closest to you and needs to be dispatched from other warehouses, the shipping time is estimated to be 10-15 days. We greatly appreciate your patience and understanding during this process.

If you need to update your delivery address, please provide the new details in the following format:
- Name:
- Street:
- City:
- State/Province:
- Postal Code:
- Phone:

Thank you for your prompt response. We will process your request as quickly as possible. If you have any other questions or concerns, please do not hesitate to reach out to us.

Best regards,
Vevor

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