VEVOR Reviews 1,698

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and craftsmanship of the products, often noting that items exceed their expectations and are built to last. Many consumers highlight the competitive pricing, finding products to be a great value compared to other options, and appreciate the consistently fast delivery service. The ordering process is also described as intuitive and easy, contributing to a smooth overall experience. However, some customers also noted issues with order fulfillment and delivery. A few people experienced damaged items upon arrival or delays in shipping, with some reporting difficulties with returns or products not functioning as expected.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting good quality, fair prices, and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and quick shipping,... See more

Quality

Customers generally express satisfaction with the quality of products, often finding them to be better built... See more

Price

Customers consistently note positive experiences with price, often describing products as unbeatable,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the easy online ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was no 4.5 so 4 is what I give. With one exception, everything I've ordered, was heavier and better built than I was expecting. Doing the job without you wondering if it would last till the end... See more

Rated 4 out of 5 stars

Excellent service and quick delivery. I gave a 4 star as I was unable to use my first time customer coupon at check out but found another coupon so used that one.

Rated 4 out of 5 stars

Products are good and delivery is fast. But you need to be sure of what you ordered because returning product is not as easy as they advertise.

Rated 4 out of 5 stars

Product seems great quality. Haven’t used yet. Delivered one day after predicted but that’s fine. Too many marketing e-mails since signing up. Will have to delete profile as a result.


Company details

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 4 out of 5 stars

I ordered a battery powered grease gun

I ordered a battery powered grease gun. It didn't work. I contacted support. I waited 2 days and hadn't heard back. I messaged again on chat I got a response that they are sending me something. Not sure if it's another one or a new part for the one ordered. It's been 10 days since I received order and waiting

Update. Part to fix came in and repair was easy and grease gun works as it should

March 1, 2026
VEVOR logo

Reply from VEVOR

We regret that the grease gun didn't work and that our support response was delayed. We're sending a replacement or part, and we apologize for the uncertainty and wait. We appreciate your patience.

Rated 1 out of 5 stars

Returns are nearly impossible

I bought a chamber vacuum sealer from Vevor. I was really not happy with the quality, and requested a refund. They gave me the runaround for several weeks. They made me submit photos and videos several times, and were very clearly not even looking at them, because they would give very generic responses several days later, clearly hoping I would just go away. I finally had to request the refund through VISA and get my money back that way. I will NEVER shop with these people again

February 2, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate your feedback and are sorry you had a frustrating experience with our chamber vacuum sealer and refund process. We aim to provide better service. We'll review your case to improve our processes.

Rated 5 out of 5 stars

Great piece of equipment

Great piece of equipment. Well made and the quality of the materials used is excellent. Delivery and customer service was excellent. Would highly recommend this product and company to anyone.

February 28, 2026
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. I bought a Ballet Barre and it was never delivered. I have contacted Customer Service several times and I only receive an automated message. No one telling me what happened and I cannot get a refund. SCAMMERS

February 16, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret you did not receive your ballet barre and had trouble reaching us. We are looking into this issue and working to improve our response times. Thanks for your feedback.

Rated 4 out of 5 stars

Make it dual rating for wired and plugged in...

Very happy with the product and your company. It arrived expediently and is a solid functioning unit seeming well-built and I think the price was quite reasonable. I would have given you five stars but I wish you would have taken the time/expense to make it a plug-in model also. You were just too cheap to pay for the rating so I had to open up the hole in the casing to accommodate a great big flexible cord for the 50 amp outlet I plug it into that I also use with my welder. And now the damn thing isn’t really technically legal although it’s absolutely perfectly safe. I know you’re going to tell me otherwise but I’m a retired construction millwright so don’t waste your breath. Good job but change the rating so people can plug it in if they want. I bet about half the people do anyways.

February 11, 2026
Rated 5 out of 5 stars

I've bought quite a few things from…

I've bought quite a few things from Vevor and they have always been what was described . Quality overall is good to excellent and shipping is fast and reliable. Prices are fair and realistic to items purchased, the only thing I can say that lacks is that some ( not all) but some items have very poor instruction sheets with them if any. But those are usually self explaining items that are easy to set up or use.. over all I am very pleased with about 90% of all my purchases from Vevor canada.

August 26, 2025
Rated 1 out of 5 stars

VEVOR ..THE CARE ABOUT CUSTOMERS COMPANY

DO NOT BUY FROM THIS COMPANY....electric percolator coffee pot...5 stars on their site and several other sites...all bot generated....stopped working..actually sounded like going to explode 5 months in...contact company...wanted a video...told them I will send you the failure pot but I was not plugging it in....said get back to me in 48 hours...week later return the following reply..

..Dear Customer,

Thank you for writing to us again.

We are very sorry for the inconvenience.
You are our valued customer and we are willing to provide you with two solutions.
1. We refund you 18USD.
2. We resend you a product with the same model as the original order (please provide the delivery information?)
Choose one of the two, please let us know your decision.
Looking forward to your reply.

Sincerely,
Customer Support

This pot was on sale for 45.00....their website lists for 62.00....and they want to give me 18.00 .....WORSE CUSTOMER SERVICE...GARBAGE PRODUCTS AND BOT PRODUCED REVIEWS ON MULTIPLE SITES WHERE CAN PURCHASE

February 13, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret you had a negative experience with our electric percolator. We appreciate you bringing the product issue and the proposed solutions to our attention. We'll investigate the matter to improve our products and service. Thank you for your feedback.

Rated 1 out of 5 stars

Ordered a VEVOR Cordless Mini Press… got a battery powered paper weight

Ordered a VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool. Received it fast. Tested it, worked. The very next day I begin a project - I've got the pipes all set up ready to crimp so I grab the tool and it's dead. I had to run out and grab another tool as I couldn't leave my pipes unfastened.

I have spent the last week with customer support, getting about 1 reply per day. On the seventh day they advised me to "press the big button". After I threatened a credit card charge back, THEN they finally started being helpful. But I was only offered a partial refund or a replacement. Are they serious? They want to charge me $100-200 to dispose of their tool?? Or replace a tool that randomly broke overnight sitting on a table?? I cannot trust this tool or this company.

Avoid this company unless absolutely desperate

February 5, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate your feedback and apologize that the tool malfunctioned so quickly. We're sorry for the delayed customer support and the frustration this caused, especially regarding the proposed solutions. We'll review our processes to improve our responsiveness and find more suitable resolutions in the future.

Rated 1 out of 5 stars

Be careful, online customer support and disputes go into an empty pit

We ordered a rubber roof mat in early December, it said 2-3 days delivery. 12 days later it was delivered to another city 500 miles away. In January it was a week of disputes with a terrible customer service experience, having to explain how to track the shipping, and that the city it was delivered to is not even in the same province. Vevor agreed to refund in 3-15 business days. 30 business days later, no refund. Be careful!

January 13, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate you bringing this to our attention. We are sorry to hear about the delayed delivery, the incorrect destination, and the refund process. We'll investigate the shipping and customer service issues you experienced. Thanks for your feedback.

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