VEVOR Reviews 

28,314
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and reasonable prices, noting that orders arrive promptly and match descriptions perfectly. People are consistently happy with the durability, performance, and exceptional value of the various tools and equipment they purchase. Shoppers truly appreciate the helpful communication and the wide selection available for their everyday projects. However, some customers also noted occasional issues with missing parts or frustrating difficulties when trying to process returns. A few other people also felt that certain specialized products fell short of expectations regarding overall quality or customer support.

What people talk about most

Product

People report positive experiences with product, highlighting outstanding quality and exceptional value... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive fast, well packaged,... See more

Quality

Consumers find quality to be positive, highlighting exceptional durability, sturdy construction, and great... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive costs... See more

Order

Reviewers express mixed feelings regarding their order experiences, as many consumers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vice I purchased is above my expectations especially for the price point. Basically the same size and type of vice was at least 3 times the price in the big box stores even on other online places.... See more

Company replied

Rated 5 out of 5 stars

Awesome products great prices fast shipping. bought a VEVOR diesel heater & ultrasonic off e-bay. Then found this site. Been ordering ever since direct. Welder, plasma cutter, welding cart, seal dri... See more

Company replied

Rated 5 out of 5 stars

Ordered several items from VEVOR and they have all been quality items at a reasonable price. Not sure how your rewards deal works, or how a person can redeem points on orders as they just keep pilin... See more

Rated 5 out of 5 stars

Why did it take me so long to discover Vevor? Have become a regular since I did earlier this year. Had one problem with shipping damage resulting in some lost small hardware. Customer service was grea... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,314)

10,595 reviews in the last 12 months

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instructions

Rated 5 out of 5 stars

Sprayer works fantastic

Sprayer works fantastic.
The harness is comfortable even with the battery and 4 gallons in it.
Bonus that it comes in a couple of days and with extra “O” rings.
Improvement opportunity-> better instructions & a better way to attach the wand when not in use.
Overall I give it 5 ⭐️ and I’m a real user! 😉

July 29, 2025
Rated 1 out of 5 stars

A damaged box that had been attempted…

A damaged box that had been attempted to be sort of repaired with a random piece of cardboard to cover an approximately 5"x5" hole in the box. One of the wheels is missing, along with the instructions, and therefore, who knows what else. Wonderful.

July 18, 2025
VEVOR logo

Reply from VEVOR

Dear Customer,

Thank you for contacting us. We are reviewing your request and will send you a detailed update within 48 hours.

If you have any questions before then, please feel free to reply to this email. We appreciate your patience.

Sincerely,
VEVOR

Rated 4 out of 5 stars

Service was great

Service was great. Arrived very quickly.
I can’t try my seat out because I don’t have installation instructions. Can you send instruction manual.

July 1, 2025
Rated 4 out of 5 stars

Nice packaging

Nice packaging, and the mask fits well. The red light mode has three settings and makes your skin feel great. However, my mask doesn't offer the 7 different light modes as advertised. I followed all the instructions in the manual but still couldn’t get it to change colours. I reached out to customer service with my order number, but they claimed they couldn’t locate it and therefore couldn’t provide any help. If they gave me instructions how to operate the light mode without giving me the run around over my order number, I could have given this red light mask a 5 star.

June 25, 2025
Unprompted review
Rated 4 out of 5 stars

Nice cart, great price, instructions need some more detail.

I'm very happy with the cart and the shopping experience. The price was good, shipping was fast, and the cart seems sturdy. My one issue is with regards to the assembly instructions. They could be a little more detailed. Nothing major but it was necessary to remove hardware installed on previous steps to for installing components in later steps.

June 20, 2025
Rated 5 out of 5 stars

Points to consider

90 Gal Sandblaster with Vacuum
Communication - Outstanding.
If you have an issue they respond quickly and work hard to find solutions.

Cost- I have not found a comparable unit that is equal in comparison.

Value is high at a significantly lower cost than higher end products.

Quality- Very good to excellent. I personally had a couple of pieces with dents/bends - could have been shipping or manufacturing defect. Customer service made sure my items worked and I am satisfied.

Shipping-reasonability quick however you will receive two separate deliveries if ordering with vacuum.

Assembly - This is where VEVOR could use improvement. Instructions lack many details that result in frustration or confusion to the customer. No one wants put things together only to take apart and then back together again correctly all because instructions lacked notes and details. People are smart and can figure it out but they shouldn’t have to if VEVOR can update instructions.

Overall - You get high quality at a fair low price with quick delivery

June 19, 2025
Rated 3 out of 5 stars

Seems to be worthwhile

Seems to be worthwhile, however the instructions are useless!
No information on using the dial and screen info. What is the heat unit for?

June 20, 2025
VEVOR logo

Reply from VEVOR

Dear customer
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.
Best regards,

Vevor Team

Update:
Dear customer,

Thank you for your email.

We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.
Regarding the product problem, we have already fed back to the technical staff, please wait patiently for 48H.
After receiving the reply, we will reply you as soon as possible.

If you have any further questions, please feel free to contact us.

Best regards,
VEVOR Support

Rated 3 out of 5 stars

There are two rubber washers where to use?

There are two rubber washers in the assembly that are not mentioned anywhere in the instructions as far as their use. They are depicted in the parts diagram and also labeled as well.

June 13, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.
Best regards,

Vevor

Update:
Dear Customer,

We value your business and strive to make everything right for you. We appreciate your support and understanding.

We have just updated our review response on Trustpilot and you should have received an email from Trustpilot indicating that we have responded to your review. Please click on the "Edit message/button" there to modify/delete the review.
Alternatively, we also recommend that you visit https://www.trustpilot.com/ and under your account, there is a category called "My Reviews". Please click on the review you left for us and select "Delete" (see attached).
Thank you for your support.

Have a great day!

If you have any further issues, please feel free to contact us.

Best Wishes,
VEVOR

Rated 1 out of 5 stars

Better instructions on camera…

Better instructions on camera operation. How hard can you make finding a simple air temperature.

June 13, 2025
VEVOR logo

Reply from VEVOR

Dear customer,

Thank you for your email.

We have refunded you 41USD. Your refund will be credited back to your original payment account. Typically, you can expect to receive your refund in your payment account within 3 to 15 working days.

If you haven't received it after 15 days, please feel free to reach out to us at your convenience.

If you have any further questions, please feel free to contact us and wish you a happy life.

Best Wishes,
Vevor

Update:
Dear Customer,

Thank you for your letter.

We have refunded you 41 USD as compensation for the inconvenience, and you may keep the product.

If you have any further issues, please feel free to contact us.

Sincerely,
Vevor

Rated 3 out of 5 stars

Machine good, directions trash

The heat press has worked just fine on the two projects on which I have used it and I'm looking forward to using it on more items. BUT, the directions for putting the press together are AWFUL. They are very unclear. The diagrams give parts a name or a letter but those don't coincide with the next combined picture and instructions. It took us three days to be able to complete it when clear communication would have made it possible in one hour. I have put many difficult things together and these instructions are by far and away the worst, most confusing instructions I have ever run into.

June 13, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,

Vevor Team

Update:
Dear customer,
Thank you for contacting the VEVOR support team.
You can download and view the product manual/operation video in the attachment. The link is valid for one week. Please confirm the download as soon as possible. https://w-si.link/OgU8nXmjJyoo4JCRE
If you have any other questions, please feel free to contact us at any time.
Best regards,
VEVOR Support Team

Rated 3 out of 5 stars

Vevor Cockpit Review 2025

Issues I found:
Metal framing parts were not even as I had to use additional washers to even out material. Metal framing was scratched possibly due to poor handling as the box was delivered destroyed. There were no instructions included in the box for how to attach seatbelt harness. The prefabricated mounting holes do not align properly to maximize mounting my sim products.

Some things I like are:
The material is hard and sturdy and the seat is comfortable. I do enjoy the wheels as they allow the option to move the sim cockpit with relative ease as it is a heavy product. The mounted platform for a sim wheel does holdup well to heavy feedback force from my simulation steering wheel. I like that the product is not that big and easy to fit in smaller spaces. Product is a great price point for an entry level sim cockpit.

June 13, 2025
VEVOR logo

Reply from VEVOR

Dear customer
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,

Vevor Team

Update:
Dear Customer,

We apologize for the inconvenience. We value your satisfaction and want to ensure a smooth resolution.

Once you provide the requested information, we will contact our technical team to resolve the issue.

We look forward to hearing from you.

If you have any further questions, please feel free to contact us. We wish you a happy life.

Sincerely,
VEVOR

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