VEVOR Reviews 

28,171
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are sturdy, well-constructed, and offered at very reasonable prices that provide exceptional value for various hobbies and projects. People also appreciate the surprisingly fast shipping, noting that packages often arrive ahead of schedule in good condition and perform exactly as expected right out of the box. However, some customers also noted frustrating issues with missing parts, incomplete attachments, or items arriving with minor packaging damages. A few other people also felt that customer support and return processes were difficult to navigate when attempting to resolve product problems or request assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction regarding the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Price

People report high satisfaction with the great prices and overall value, noting that products are often... See more

Order

Customers had mixed experiences with order processes, as many reviewers praised fast shipping times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was not as good as I expected Had to contact Vevor several times to see what was happening Resolved issue completely and I was ok with the decision Still find Vevor and very good p... See more

Company replied

Rated 4 out of 5 stars

It came on time but in a box that was falling apart. The bearings for boom was full of slag from welding. But I was aware of that from prior reviews. The description makes it seam like a battery is in... See more

Company replied

Rated 5 out of 5 stars

I got the parts organizer boxes more or less on time. Wish the tracking is better (it's pretty much useless) as the original date never happened and tracking the packages wasn't really possible, s... See more

Company replied

Rated 5 out of 5 stars

Vevor continues to impress with the quality of the products they offer. The value pricing is the deal maker when compared to other brands out there. The test of shipping is proof that Vevor products... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,171)

10,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
instructions

Rated 1 out of 5 stars

Merchandise is fine

Merchandise is fine. Delivery Instructions ignored. Boxes left outdoors right in front of posted sign requesting delivery onto the enclosed front porch.

October 21, 2026
Rated 5 out of 5 stars

Easy to follow assembly instructions

Easy to follow assembly instructions - very easy to start! Works great, very powerful - made quick work of my leaf piles (even wet!)

October 19, 2026
VEVOR logo

Reply from VEVOR

We are absolutely thrilled to hear that the setup process was a breeze and that your new equipment had no trouble powering through those damp piles of leaves. Thank you so much for sharing your wonderful experience and feedback with us!

Rated 5 out of 5 stars

Received the package quickly

Received the package quickly, easy to assemble with the included instructions and works as advertised.

October 13, 2026
VEVOR logo

Reply from VEVOR

We're so glad to hear your order arrived promptly, was straightforward to put together, and performs just as expected! Thank you so much for taking the time to share your positive experience with us.

Rated 3 out of 5 stars

Great product

Great product. Lousy instructions. QUIT USING FED EX. Box had holes in it I had nuts and bolts scattered all over the ground had to buy new ones. This was not my first order but it's always the same with FedEx.

October 12, 2026
VEVOR logo

Reply from VEVOR

Thank you for your feedback. We take your concerns regarding damaged packaging, scattered and lost fittings, and the product instructions very seriously. Your feedback has been registered under ticket #462169761215488 and will be followed up by our specialist. We will provide you with an effective solution via email within 48 hours, please check your mailbox.

Rated 5 out of 5 stars

Thr wheel broom carriage was already in…

Thr wheel broom carriage was already in one piece a previous one I bought was not and caused alot of problems liked the instructions also

October 10, 2026
VEVOR logo

Reply from VEVOR

We are happy to hear that your new item arrived pre-assembled and that our clear setup guide helped make your experience much better.

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. All parts were there. Instructions were spot on.

October 10, 2026
VEVOR logo

Reply from VEVOR

It is wonderful to hear that your shipment arrived promptly, with everything included and easy-to-follow guidelines. Thank you so much for sharing your great experience!

Rated 5 out of 5 stars

Good product with timely free shipping.

Good product, tools are included, and good installation instructions. Also timely free shipping. Thanks a lot!

October 8, 2026
VEVOR logo

Reply from VEVOR

We are delighted to hear that you enjoyed our product, found the assembly process smooth with the provided equipment, and appreciated the prompt delivery. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The product arrived just as describe

The product arrived just as describe. The ordering and delivery process were seamless and the instructions were easy to follow.

September 21, 2026
VEVOR logo

Reply from VEVOR

We're so glad to hear the product arrived as expected and that the ordering process was smooth for you. We appreciate your kind words!

Rated 1 out of 5 stars

BEWARE VEVOR TOOLS!!!

BEWARE VEVOR TOOLS!!!! I bought a Vevor pole hedge trimmer from Temu online which included one single rechargeable battery. Our yard trimming is extensive and a single battery charge will not be sufficient to get the job done, and the Vevor instructions specifically stated no other battery except Vevor would fit the tool. INCREDIBLY, when I attempted to purchase a second battery on the Vevor site, I was told they do not sell batteries separately!!! In other words, once the battery that came with the tool eventually dies, I will have to discard the entire tool and purchase an all new tool which is the ONLY WAY I CAN GET ANOTHER BATTERY FOR THIS TOOL. This is not only deceptive, but wasteful and I will never again purchase a tool made by Vevor, despite the fact that Vevor returned a small fraction of my purchase price because they could not/would not sell me a second battery. REALLY THEY SHOULD BE PROHIBITED FROM SELLING ANY TOOLS WHICH ARE NOT BACKED BY THEIR SUPPORT.
Note: Vevor's canned response to this review - exactly word for word the same response they have given everyone who wrote a negative review. Thus far, Vevor responded to my first review by confirming they do not sell separate batteries for their tools. Then Vevor responded to my second contact with them directly on the Vevor website by saying they would look into it and get back to me...they never got back to me with an appropriate resolution which would have been simply to offer a comparable battery I could buy on their website. There is NO REASON TO BELIEVE they will resolve this issue as they only APPEAR to be concerned, but offer no real solution in the end

September 16, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Thank you for your feedback. We take your issue seriously that you cannot purchase a separate spare battery for your pole hedge trimmer. The case has been logged under ticket 459787502428160 and a specialist will follow up. We will provide you with an effective solution via email within 48 hours, please check your mailbox.

Rated 5 out of 5 stars

Happy with my purchase

Placing the order was easy, prices reasonable, notifications quick and thorough shipping was free. Products were as advertised well constructed with adequate instructions supplied. I will consider using Vevor for my next order

September 17, 2026
Rated 5 out of 5 stars

Cool pull behind cart

Exactly what I needed. Well built for what will use for. Hauling rocks and fire wood around yard. Instructions where straight forward and easy to follow.

September 14, 2026
Rated 3 out of 5 stars

Lack of instructions

Pictures and instructions for how to install/mount the carrier onto the cross bars. No instructions or suggestions on how to load the bag onto the carrier.

September 9, 2026
VEVOR logo

Reply from VEVOR

Thank you for your feedback. We take your issue about the missing installation and loading instructions for the carrier very seriously. Our specialist will handle your case under ticket #459175656838144. We will provide you with an effective solution via email within 48 hours, please check your inbox.

Rated 1 out of 5 stars

no more vevor products

I recently purchased an Ice maker from Vevor here is the product review I wrote.
I will not be buying anymore products from them.
When i plugged the ice maker in after making several trips to hardware store for the correct fitting to connect water the machine temperature read the ambient temperature in my shop and never cooled down to make ice. I tried reading the minimal instructions and spent an hour watching videos to adjust. Reaching out to devour is a pain they generally only respond once a night (China Time) so it took a week to trouble shoot and come up with the solution they would send me another and refund me half of the cost.....ok good. then next night they tell me that unit is not available and they are just going to issue a refund. Well ok. then i tell them it will cost me money to dispose of the unit at the dump so I ask for a discount code...long story short they won't do that and that took several more nights. I will no be purchasing things from vevor. I will also be telling my friends about this.

September 7, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Thank you for your feedback regarding the ice‑maker and related after‑sales experience. Could you please provide your corresponding order number? Once we receive this information, your case will be logged and followed up by our specialist. We will provide you with an effective solution via email within 48 hours upon receipt of your order information. Thank you for your cooperation.

Rated 5 out of 5 stars

Pool pump and filter arrived very…

Pool pump and filter arrived very quickly. Easy to follow instructions. Installation was quick and easy. Except for hose clamps, all connections sealed with no leaks by hand. Pump fired up and worked well and properly. Very happy with this purchase. A must needed upgrade for my pool.

September 1, 2026

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