VEVOR Reviews 

28,171
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are sturdy, well-constructed, and offered at very reasonable prices that provide exceptional value for various hobbies and projects. People also appreciate the surprisingly fast shipping, noting that packages often arrive ahead of schedule in good condition and perform exactly as expected right out of the box. However, some customers also noted frustrating issues with missing parts, incomplete attachments, or items arriving with minor packaging damages. A few other people also felt that customer support and return processes were difficult to navigate when attempting to resolve product problems or request assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction regarding the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Price

People report high satisfaction with the great prices and overall value, noting that products are often... See more

Order

Customers had mixed experiences with order processes, as many reviewers praised fast shipping times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was not as good as I expected Had to contact Vevor several times to see what was happening Resolved issue completely and I was ok with the decision Still find Vevor and very good p... See more

Company replied

Rated 4 out of 5 stars

It came on time but in a box that was falling apart. The bearings for boom was full of slag from welding. But I was aware of that from prior reviews. The description makes it seam like a battery is in... See more

Company replied

Rated 5 out of 5 stars

I got the parts organizer boxes more or less on time. Wish the tracking is better (it's pretty much useless) as the original date never happened and tracking the packages wasn't really possible, s... See more

Company replied

Rated 5 out of 5 stars

Vevor continues to impress with the quality of the products they offer. The value pricing is the deal maker when compared to other brands out there. The test of shipping is proof that Vevor products... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,171)

10,455 reviews in the last 12 months

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instructions

Rated 1 out of 5 stars

I recently received a 2400w portable…

I recently received a 2400w portable power station. It has not worked since removing it from the box. I submitted a ticket to start troubleshooting it or to receive a replacement. All I receive for updates is what appears to be automated messages stating it is being reviewed & I would receive an update in 48 hours. The response always includes “…. We are concerned about our customer service….” If that were true I would appreciate contact by a human representative or instructions on how to facilitate the return of this faulty unit. I would highly recommend considering a competitor product vs purchasing from Vevor.
UPDATE…. I received an offer of $268 compensation from VEVOR for a unit that I was charged $896, with no additional details on what to do with this nonfunctional unit I received. The offer is followed with a comment of their commitment to customer satisfaction.

August 18, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We sincerely apologize that your 2400W portable power station was non‑functional upon unboxing, as well as for the poor customer‑service experience. Your issue has been logged under ticket #1787777719587. Our specialist is actively handling your case. We will provide you with an effective solution via email within 48 hours. Please check your mailbox.

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy. Shipping has been fast. The demolition hammer i ordered is lighter than i thought by itsself or in the case. Would be nice if the case was a little bigger so i didn't need an extra case for the shovel bits but at least the hammer fits and 3 of the other bits can be stored in there and the case has wheels. The instructions can be confusing. There are spare motor brushes in the case but the instructions say to be serviced by a qualified tech. The cart i ordered looks and rolls great. Comes with wrenches but they are thin and small so i used different tools. Set up was extremely easy. Maybe 30 mins and that is with grabbing other tools. Prices are reasonable

August 27, 2026
Rated 5 out of 5 stars

Vevor nails it!

Vevor was unknown to me, but their steel garden cart was the right price, so I took a chance. Wow, they delivered very quickly. Instructions for assembly were very clear, all the needed parts were present, and it went together very easily. This is a sturdy wagon we’ll use for storing firewood. I may get another one.

August 25, 2026
Rated 3 out of 5 stars

I do like the product, but instructions were confusing.

I do like the product, however the deliverable was left outside.

Visual instructions were sufficient but confusing.

August 18, 2026
VEVOR logo

Reply from VEVOR

Thank you for your feedback. We will properly follow up on your request and do our utmost to regain your trust. We will send the latest solution to the email linked to your account via service ticket #457367966778368. Please check your email inbox and reply to us.

Rated 5 out of 5 stars

Highly Pleased All Around

If you remember the old days, lots of “put it together yourself” projects were of questionable quality. Instructions weren’t clear/translated poorly, fasteners were cheap or flawed, screws would strip out particle board, etc. NOT HERE! Everything about this table was top notch for the price. Delivery was quick, also. I am highly pleased!

August 18, 2026
Rated 1 out of 5 stars

Unstable Shower Stool

I recently ordered a shower stool and received it today. It required assembly and after following the instructions I assembled it. After I did I found the stool to be a safety hazard. It is horribly unstable and an accident waiting to happen. I refused to use it in my shower and have disassembled it and returned it to a pile of items that I will never ever use.

August 18, 2026
VEVOR logo

Reply from VEVOR

We are sorry that the shower stool you assembled is unstable and brings potential safety risks. Your issue has been recorded under ticket 457275814345728. A specialist will provide you with an effective solution via email within 48 hours, please check your mailbox. Thank you for your feedback.

Rated 3 out of 5 stars

Instructions to assemble on lawnmower…

Instructions to assemble on lawnmower seat was so very unclear
I will try but I’m not sure
I might have to return

August 17, 2026
VEVOR logo

Reply from VEVOR

We are sorry that the assembly instructions for the lawnmower seat were unclear. Your issue has been recorded under ticket 457090684043264. A specialist will provide you with an effective solution via email within 48 hours, please check your mailbox. Thank you for your feedback.

Rated 5 out of 5 stars

The metal wall fan arrived on schedule and is of…

The fan arrived on schedule and is of very sturdy construction. It was easy to assemble and the hardware bag even included hefty concrete anchors although we didn't need them. The instructions were well done and easy to follow. The shock pads are not cut on an angle to match the cage but that is a minor problem. I have not installed the fan yet but it looks like a very nice unit at a decent price.

August 10, 2026
Rated 3 out of 5 stars

Poor instructions!!

We ordered the FG-23 model. Nowhere in your instructions does it state what size drill bit you should use. My husband now has to make a second trip back to the home improvement store for a half inch drill bit. He tried 3/8 and it was not big enough. Your instructions could use some improvement!! The instructions state not to install when you are tired or under the influence of alcohol or drugs (lol) but yet you don't tell the person what size drill bit to use to install the rail safely. Two trips to store, unneeded!!

August 6, 2026
VEVOR logo

Reply from VEVOR

We are truly sorry for the inconvenience caused by the installation instructions and appreciate your suggestions for improvement.
Your feedback has been recorded under ticket number 456369681097728. Our specialist will contact you via email within 48 hours and strive to win back your trust. Please check your mailbox. Thank you for your feedback.

Rated 4 out of 5 stars

Handy for composting

This is a great product and doesn’t take up much space, but has a decent capacity and I like that there are 2 compartments. It was a bit of a puzzle to put together and the instructions were not always clearly written, but figured it out.

July 29, 2026
Rated 5 out of 5 stars

Met all expectations

Product was well made, packaged well, and shipped expeditiously. Instructions were slightly vague but simple enough to figure out with basic engineering knowledge.

August 7, 2026
Rated 4 out of 5 stars

So far, so good!

The trailer dolly I ordered from Vevor arrived much sooner than I expected. All pieces were in the box and the instruction manual had some nice pictures of the assembly, but the instructions were very vague. There were no instructions indicating which direction the pieces were to be installed. I figured it out when the bolts didn’t match the holes. If you are somewhat of a handy man/woman, you can figure it out, but it would have been so simple to be more specific in the manual. Other than assembly, the dolly appears to be very good quality. I was glad to discover the bar holding the ball was reversible.

August 3, 2026

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