VEVOR Reviews 

28,184
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are sturdy, well-constructed, and offered at very reasonable prices that provide exceptional value for various hobbies and projects. People also appreciate the surprisingly fast shipping, noting that packages often arrive ahead of schedule in good condition and perform exactly as expected right out of the box. However, some customers also noted frustrating issues with missing parts, incomplete attachments, or items arriving with minor packaging damages. A few other people also felt that customer support and return processes were difficult to navigate when attempting to resolve product problems or request assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction regarding the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Price

People report high satisfaction with the great prices and overall value, noting that products are often... See more

Order

Customers had mixed experiences with order processes, as many reviewers praised fast shipping times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was not as good as I expected Had to contact Vevor several times to see what was happening Resolved issue completely and I was ok with the decision Still find Vevor and very good p... See more

Company replied

Rated 4 out of 5 stars

It came on time but in a box that was falling apart. The bearings for boom was full of slag from welding. But I was aware of that from prior reviews. The description makes it seam like a battery is in... See more

Company replied

Rated 5 out of 5 stars

I got the parts organizer boxes more or less on time. Wish the tracking is better (it's pretty much useless) as the original date never happened and tracking the packages wasn't really possible, s... See more

Company replied

Rated 5 out of 5 stars

Vevor continues to impress with the quality of the products they offer. The value pricing is the deal maker when compared to other brands out there. The test of shipping is proof that Vevor products... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,184)

10,472 reviews in the last 12 months

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instructions

Rated 4 out of 5 stars

Nice packing

Nice packing! The instructions could have been a little more clear (for people like us who don't do things like this very often)

July 13, 2026
Rated 2 out of 5 stars

How to assemble

How to assemble.
I went to put my item together and to my surprise, No instructions.

July 14, 2026
VEVOR logo

Reply from VEVOR

Thank you for your feedback. We will properly follow up on your request and do our utmost to regain your trust. We will send the latest solution to the email linked to your account via service ticket #454025002248192. Please check your email inbox and reply to us.

Rated 5 out of 5 stars

Perfect

The ordering process was quick and easy. Delivery was fast and the hose reel arrived in good condition with all parts included. Clear instructions were included. The product was as advertised. All together, a great experience.

July 6, 2026
Rated 4 out of 5 stars

QUALITY MATERIALS

DILIVERY WAS ON TIME, PRODUCT WAS STURDY, INSTRUCTIONS WERE WEAK BUT IT WAS EASY TO FIGURE OUT. COULD USE BETTER PICTURES WITH INSTRUCTIONS. THE ORDER OF ASSEMBLY SEEMED OFF.

July 7, 2026
Rated 1 out of 5 stars

I am disappointed in VEVOR for not…

I am disappointed in VEVOR for not returning my customer service requests for the towing mirrors purchased from VEVOR. The backup lights are non operational with no installation instructions and/or connection parts. The company has yet to respond to my emails.

June 29, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Dear customer,
We fully understand your situation and sincerely apologize for any inconvenience caused. Your satisfaction is our top priority, and we hope to resolve your issue smoothly.
We will provide you with a solution via service ticket #1781628381703. Please check our message history and reply to us. Thank you for your response. We will properly process your request and do our utmost to regain your trust.

Rated 5 out of 5 stars

Always great service

Always great service. BUT the instructions on paper were really bad and the video wasn't much better. Somehow the up and down side of the rake needs to be marked so you know which way to put it together.

June 25, 2026
Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, many products offered. Great Customer Service and good shipping process.

Only complaint! The assembly instructions on a couple products I ordered were difficult to follow. Figured them out but slowed the assembly process.

June 24, 2026
Rated 5 out of 5 stars

Wanted to commend Vevor on their customer service

Wanted to commend Vevor on their customer service. I had bought a gas caddy from them but unfortunately it leaked and had to return it. They quickly replied with return instructions including a return shipping label and the refund hit my credit card faster than they received the returned product! Awesome. Unrelated, I bought a 1200 pound capacity lawn cart that they had been advertising, it arrived quickly and works great. Everything I have bought from them is as stated, arrives quickly, and in my one case of a problem item, they return/refund quickly! Can’t ask for more than that! Buy from them!

June 23, 2026
Rated 4 out of 5 stars

Product seems good for the price

Product seems good for the price. I have not used it yet but the quality during assembly seemed to be good. The instructions were a little confusing but just having a little basic understanding of how things work helped me assemble the thing easy enough.

June 22, 2026
Rated 3 out of 5 stars

Vevor expects the end user to do QA on…

Vevor expects the end user to do QA on their product. The arbor press I purchased is unusable as there is no way to attach the wheel to the pinion or hold the pinion in place in the press

6/24- Vevor responded with a solution. My fault, I missed a detail on my visual inspection. With clearer instructions this would have been avoided.

June 22, 2026
VEVOR logo

Reply from VEVOR

Dear customer,
We fully understand your situation and sincerely apologize for any inconvenience caused. Your satisfaction is our top priority, and we hope to resolve your issue smoothly.
We will provide you with a solution via service ticket #451989418896384. Please check our message history and reply to us. Thank you for your response. We will properly process your request and do our utmost to regain your trust.

Rated 4 out of 5 stars

Postives

Postives: Great affordable product. Fast delivery, Product was packaged well and exactly as advertised. (All parts were there.)
Needs work: Instructions are hard to read and or incomplete. Wouldn't recommend for someone with little mechanical knowledge. Perhaps put up a video. I couldnt find any online. Also clamping mechanism for different attachments if you loosen too much the nut falls out and can be lost. I super glued mine in after loosing one. Had to get a new one at hardware store. Everything has been great so far.

June 19, 2026

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