VEVOR Reviews 

28,184
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are sturdy, well-constructed, and offered at very reasonable prices that provide exceptional value for various hobbies and projects. People also appreciate the surprisingly fast shipping, noting that packages often arrive ahead of schedule in good condition and perform exactly as expected right out of the box. However, some customers also noted frustrating issues with missing parts, incomplete attachments, or items arriving with minor packaging damages. A few other people also felt that customer support and return processes were difficult to navigate when attempting to resolve product problems or request assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction regarding the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Price

People report high satisfaction with the great prices and overall value, noting that products are often... See more

Order

Customers had mixed experiences with order processes, as many reviewers praised fast shipping times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was not as good as I expected Had to contact Vevor several times to see what was happening Resolved issue completely and I was ok with the decision Still find Vevor and very good p... See more

Company replied

Rated 4 out of 5 stars

It came on time but in a box that was falling apart. The bearings for boom was full of slag from welding. But I was aware of that from prior reviews. The description makes it seam like a battery is in... See more

Company replied

Rated 5 out of 5 stars

I got the parts organizer boxes more or less on time. Wish the tracking is better (it's pretty much useless) as the original date never happened and tracking the packages wasn't really possible, s... See more

Company replied

Rated 5 out of 5 stars

Vevor continues to impress with the quality of the products they offer. The value pricing is the deal maker when compared to other brands out there. The test of shipping is proof that Vevor products... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,184)

10,472 reviews in the last 12 months

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instructions

Rated 5 out of 5 stars

Great product and great price

Great product and great price. My only complaint is for the anchors used to affix the product to the ground. There were no installation instructions included, so I had to go to the website to look up FAQ’s to see what size drill bit to use. The info calls for an “M8” drill bit. M8? Try finding that drill bit size at Home Depot, Lowe’s or Ace. Had to buy my own equivalent anchors that noted a standard drill bit size.

June 18, 2026
Rated 2 out of 5 stars

Putting together the cart was a…

Putting together the cart was a nightmare!! I literally spent hours shaving down some of the pieces just so they would fit into the grooves. The instructions are garbage, the only thing that made it easier was another reviewers lengthy step by step guide.

June 18, 2026
VEVOR logo

Reply from VEVOR

Dear customer,
We fully understand your situation and sincerely apologize for any inconvenience caused. Your satisfaction is our top priority, and we aim to resolve your issue smoothly.
We will send the latest solution to the email linked to your account via service ticket #453472163620864. Please check your email inbox and reply to us. Thank you for your feedback. We will properly process your request and do our utmost to regain your trust.

Rated 5 out of 5 stars

Very easy to order

Very easy to order. I was skeptical at first based on the price vs the OEM competitor products. This was sports equipment, but outside of the lack of installation instructions the product was well built and was shipped quickly. Highly recommend for sports.

June 16, 2026
Rated 3 out of 5 stars

Great price.

Like: The price was great. the free fast shipping was great.
Dislike : there was no instructions with pump so there was no way of knowing that the control box was not needed. This turned the job into a 3 day job instead of a few hour job. If you guys would add that to the box it would be very helpful. Othr than that I'm very happy with it.

June 15, 2026
VEVOR logo

Reply from VEVOR

Dear customer,

We fully understand your situation and sincerely apologize for the product issue you have encountered. Your satisfaction is our top priority, and we will strive to resolve this problem for you.

We will send the solution via support ticket (No. 452861127976960). Please check your message history and reply to us. Thank you for your feedback. We will handle your request properly and hope to regain your trust.

Rated 1 out of 5 stars

This is the second product I have…

This is the second product I have purchased from you....and whoever you have delivering them doesn't pay attention to the instructions on my front door stating to take packages around to side door they left both orders on the edge of my front door step .......it's just me here and the orders were very heavy for me to try to get them to the other side of my house .....not happy with That at all .......how ever the product itself is great .

June 15, 2026
VEVOR logo

Reply from VEVOR

Dear Customer,

We fully understand your situation and sincerely apologize for the product issues you have encountered. We highly value your satisfaction and will resolve the problem for you smoothly.

We will send you the solution via customer service ticket (No. 453221084645376). Please check your messages and reply to us. Thank you for your feedback. We hope to handle this properly and regain your trust.

Rated 5 out of 5 stars

I was skeptical

I was skeptical at first but I have ordered quite a few items from Vevor and they have all been superior quality for what I paid. I haven't had to deal with customer service yet, so I can't say anything about that. But the packaging, shipping and timeliness are wonderful. The only complaint I have had with the variety of things I've bought is the instructions for the stand of the table saw. After some research everyone else said the same thing. Its more of a trial and error process. The tent, wrenches, plumbing tools, landscape supplies and everything else I have bought seems to be of good quality and are holding up for now. I am open to testing some free stuff if they need me to.😉

June 12, 2026
Rated 5 out of 5 stars

Battery operated sprayer be Vevor

The battery operated sprayer is ideal as the pump sprayers were weak and not efficient. The product is top quality. I was intimidated at first with all the parts and thought the assembly instructions could have been more defined. All in all a great purchase for delivery and price.

June 12, 2026
Rated 4 out of 5 stars

Arrived 1 day early

Arrived 1 day early. I went with the 33cc for less weight. Instructions for the 2 weed blades installation could be better. Harness seems to be on the small side. As for cold and warm starts, this is the best and easiest to start of all the gas weed whippers. First pull 99% of the time. 33cc has plenty of power for cutting. to bad it didn't come with a propeller, for use on my boat.

June 2, 2026
Rated 1 out of 5 stars

Product doesn´t work

Order No. 25051300958516437359

The order arrived correctly, but the instructions provided were unclear and difficult to follow. After a short period of use, the product stopped working completely.

We contacted customer service to report the issue. Their initial response stated that they would investigate the matter and get back to us with a solution. Unfortunately, despite waiting for a considerable amount of time, we have not received any further communication or update.

The lack of clear instructions, combined with the product failure and poor follow-up from customer support, has been very disappointing. I expected better product quality and a more professional after-sales service.

I hope VEVOR will finally address this issue and provide an appropriate solution.

May 26, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Dear customer,
We fully understand your situation and sincerely apologize for the inconvenience caused. Your satisfaction is our priority, and we hope to resolve your issue smoothly.
We will send the solution to you via service ticket No.450750174016512. Please check your message history and reply to us. Thank you for your feedback. We will properly handle this matter and strive to regain your trust.

Rated 1 out of 5 stars

If I could give less than 1 star I…

If I could give less than 1 star I would. WORST customer service. Purchased an elect post hole digger. Instructions werent clear on one thing so looked up customer service number. Kept getting message no one was available and to call back later. After about 5 tries, I went on their chat and explained issue. CSR said she would open a ticket and have someone get back to me. Oh yeah within 3 days! I wanted to use that night. I said cant I just talk to someone. She informed me there wasnt a phone number - explains why I couldnt get thru. I wound up research issue on Google and found the answer. It doesn't matter what the item is, how cheap it is, if you have zero customer service all bets are off

June 3, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Dear customer,
We sincerely apologize for the inconvenience caused. Your satisfaction is our top priority.
We handle your request under service ticket No.450273553232896. Kindly check your inbox and reply to us. Thanks for your feedback, we aim to settle your problem satisfactorily and restore your trust.

Rated 1 out of 5 stars

EV charger not working, cust serv not responding

EDITED TO ADD:
Vevor reached out and offered a full refund. Never offered a solution for resetting the not working charger, but at least I got my money back.
** Note, they didn't respond to my emails or offer a solution/refund until I posted this scathing review **

Bought an EV charger. It was working fine until I followed the instructions in the manual that came with the item I ordered, to connect it to an app so I can manage charging from my phone. At that point it stopped working. I've submitted a support ticket, followed the instructions they sent requesting more info and haven't heard anything since. This is unacceptable. My charger doesn't work. Customer support isn't responding to me. Now I have no way to charge my car at home. I'm FURIOUS.
Piss poor job. Willing to update review if someone responds to me today...

June 1, 2026
VEVOR logo

Reply from VEVOR

Dear customer,
We sincerely apologize for the inconvenience caused. Your satisfaction is our top priority.
We will provide the solution via service ticket No.1780323560436. Please check your messages and reply to us. Thank you for your feedback, and we hope to resolve your issue properly and regain your trust.

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