VEVOR Reviews 

Do not order anything from this company the item we ordered an item and it was to large and they will not refund my money or instructions on how to return the item
We lost well over a $100

The product seems good for now,does what i thought it would.drawbacks are instructions are written with chinese perspctive,not real clear for american english.there is no off switch on the device,have to unplug to shut down.

Unable to calibrate a scale using directions that came with it. After several attempts to get a reply for help, the correct information was received. This meant I had to purchase a different calibration weight than the instructions specified. Sloppy instructions and sloppy customer service.

I recently purchased this shop press, and overall I’m satisfied with how it has performed so far.

Assembly was straightforward, and the instructions were clear enough to get everything set up without much trouble. The build quality feels solid for the price, and once assembled, the press operates smoothly. It has handled the jobs I’ve needed it for without any issues, providing consistent pressure and good control.

While it may not be a top-of-the-line industrial unit, it does exactly what it’s intended to do and offers good value for the money. For general shop use, it’s been reliable and gets the job done.

Overall, a good purchase that meets expectations.

Could not get my 43 cc weed trimmer with attachments to start in spite of following the instructions to a tee. I took out spark plug thinking it flooded cleaned up and still nothing it's getting fuel, spark and hopefully compression. In spite of all attempts I am taking it to a small engine repair service when I get a opportunity
I am very disappointed and was looking forward to using the product.

I saw this product in an ad and I thought it would be great for the pesky gum balls in my front yard. When my package arrived I was excited. I started putting it together, and had it almost finished, when I noticed I think I'm missing a piece. I thought maybe I just hadn't looked hard enough in the box, but after a thorough search it wasn't there. It was needed to attatch the handle, and therefore needed to USE THE PRODUCT. I followed the steps and sent a simple "I'm missing part number 12 in the instructions" and I was assured via auto response that I would be contacted back in the next 48 hours. I waited 5 days, no big deal, Ill shoot them another message. Their response felt like Ai, asking me about if the packaging was intact, and if anything was damaged, and could ai attatch photos of the damaged packaging. None of which were my initial issue I contacted them for. I explained again and a day or 2 later they tried to confirm the part I was missing. I confirmed it was the "orange clips" implying TWO of them, one for each side of the top handle. 11 days after my first initial email they said they would send me the correct part. I once again said I need TWO. A week later, the package came in the mail, one orange clip.. I emailed again and told them I was trying to be patient but I was pretty clear and asked if they would send me another orange clip to complete the assembly of the product I purchased.

Their response "As we are currently unable to provide an estimated restocking time for the accessory, we would like to offer you compensation in the form of $27. Would it be possible for you to purchase the corresponding accessory locally for repair or seek the assistance of a local technician for repairs?"

I accepted their response but asked "if I am unable to find the correct piece at a hardware store could I be sent the correct piece when it finally comes back in stock?"

They then hit me with an ultimatum, saying I have 2 options which both require me to return the item. Either they will send me a new product after I return it, or they will give me a full refund. If I don't respond in 48 hours the issue would be "resolved"

I just wanted an orange clip. If they are able to send me A FULL NEW LAWN SWEEPER then does it have the TWO orange clips? This doesn't make sense. Not a great experience, I won't be recommending this product to anyone. I recommend whoever is reading this to look elsewhere or to have spare parts to figure it out for yourselves.

-update
AFTER writing this review they contacted me to give me a refund. I am happy with the refund and understanding. But the fact that it had to be posted to the internet, and they asked me to change the review in an email, feels like they didnt care until I gave the world a full review of the experience. Wont buy there again, but the product does work pretty well for the price.

VEVOR has a wide range of products. I have a small farm and have been using a lot of Stu. It’s all of good quality and has been great for the basics. I’ve had a shipping issue and they were prompt to deliver a replacement. I had a leaking gas cap on a chainsaw and they replaced it with a better version. Customer Service has responded to everything that I had questions about. There are videos online for assembly of most stuff too. Sometimes the written instructions are vague or confusing due to numerous model numbers and such.

I was hesitant to order display units I needed from this site because of the number of negative reviews so was pleasantly surprised that units that were almost double the cost on other sites came to me in good order. These are very basic free-standing wire displays, but they came with good instructions, all hardware, and seem as sturdy as more expensive units. Not sure I would buy more complex equipment or tools from here, but am well pleased with this purchase!

Great products! Amazing value! Absolutely horrible assembly instructions. Some pictures don't match or are missing. Steps are unclear. Diagrams are a little helpful...

I purchased an EV charger from VEVOR (sold via HomeBleve tool GmbH), and it arrived dead on arrival (DOA). The cable fails to establish communication with the car (CP/PP pins protocol error), as confirmed by the official MyHyundai app error: 'Charging cannot start'.
When I contacted their support, I was met with automated AI responses (Zendesk) telling me to 'be patient' without providing any return instructions or a refund. They are intentionally stalling to avoid their legal obligations under EU Consumer Law.
I had to open a PayPal dispute (Case PP-R-ZCT-622096985) to get any attention. This company sells faulty industrial equipment and has a non-existent return policy. Save your money and your safety, so avoid VEVOR at all costs! They are scammers hiding behind generic Outlook emails.

You should get a native English speaker to re-write the instructions that come with the unit. The sentences are awkward and hard to understand. In some cases, the words chosen are inappropriate for the actions being described.

Package arrived promptly, but appeared to have been opened and retapped on the top. I tried to assemble and the instructions were hard to understand. I tried to call customer service and found they have no phone number. I went to the website listed on the user manual, found the customer service tab and entered my 20 digit order number which was requested. The website said my order number did not exist and to recheck it. I triple checked it and it is correct with the email Vevor sent me as order confirmation. I finally figured out how to assemble it. I have not used it yet, so i can’t rate it’s performance. However my initial experience with the product and customer service is very frustrating and I definitely expect better.

Received the 6 in 1 trimming solution. Assembly instructions are weak but thankfully there are videos posted by end users that helped. Tools are decent after the first use but the unit is definitely heavy. A good value if everything holds up after more usage.

The product is made of excellent quality materials and has easy-to-follow instructions.
However, I replaced the nylon insert locking nuts with tension locking nuts. The latter are not susceptible to backing off under vibrations. The nylon insert locking nuts might work fine for many applications, but as a retired mechanical design engineer, I wouldn't use them in trailers.
I looked at other garden trailers. This is the only one with a steel trailer bed, sides, and rear that aren't flimsy.

There is no customer service. If you order anything, do not try to return it. They make impossible I have been waiting for a product that I ordered on Feb, 26 2026 and it has been held in:
Order tracking
Atlanta Atlanta, Hold for Instructions Requested. For Delivery Issues & Tracking Support, Please contact the sender.2026-03-06 18:46:25

Atlanta Atlanta, Hold for Instructions Requested. For Delivery Issues & Tracking Support, Please contact the sender.2026-03-03 17:32:02

Atlanta Atlanta, Hold for Instructions Requested. For Delivery Issues & Tracking Support, Please contact the sender.2026-02-28 14:52:47

Arrived at Carrier's Regional Hub
2026-02-26 20:55:28
Shipping Label Created
2026-02-26 07:40:39
Track Number: YT2638921437562704
Track By Update: Mar 06, 2026 05:46:25 AM
Track Logistcs Company: Yun Express

Vevor did not contact the sender and the package still has the same status. They do not keep up with their supply chain and I was told today to wait 3 more days before I contact them again. Infuriating to say the least. I will never order anything from Vevor.com ever!

Product was shipped super fast. Instructions have a lot to be desired and some of the hardware was no good.

The value of what I received for the price I paid, is absolutely incredible. All parts were very well made, no parts were missing, and it exceeded my expectations. While more detailed assembly instructions would have been nice, the assembly picture was enough and it went together easily.

Bought 5000 watt inverter for 369.00. NO wiring instructions included. NO customer service.
Phone number on my credit card statement belongs to an individual.
Unable to initiate return. Website says I will have to pay shipping AND RESTOCKING fee. Stay FAR away from Vevor.

Product seems good
Instructions are vague.

This was easy to put together. Instructions are through and size is perfect