VEVOR Reviews 

28,238
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are sturdy, well-constructed, and offered at very reasonable prices that provide exceptional value for various hobbies and projects. People also appreciate the surprisingly fast shipping, noting that packages often arrive ahead of schedule in good condition and perform exactly as expected right out of the box. However, some customers also noted frustrating issues with missing parts, incomplete attachments, or items arriving with minor packaging damages. A few other people also felt that customer support and return processes were difficult to navigate when attempting to resolve product problems or request assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction regarding the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Price

People report high satisfaction with the great prices and overall value, noting that products are often... See more

Order

Customers had mixed experiences with order processes, as many reviewers praised fast shipping times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was not as good as I expected Had to contact Vevor several times to see what was happening Resolved issue completely and I was ok with the decision Still find Vevor and very good p... See more

Company replied

Rated 4 out of 5 stars

It came on time but in a box that was falling apart. The bearings for boom was full of slag from welding. But I was aware of that from prior reviews. The description makes it seam like a battery is in... See more

Company replied

Rated 5 out of 5 stars

I got the parts organizer boxes more or less on time. Wish the tracking is better (it's pretty much useless) as the original date never happened and tracking the packages wasn't really possible, s... See more

Company replied

Rated 5 out of 5 stars

Vevor continues to impress with the quality of the products they offer. The value pricing is the deal maker when compared to other brands out there. The test of shipping is proof that Vevor products... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,238)

10,521 reviews in the last 12 months

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instructions

Rated 1 out of 5 stars

Product was not as advertised

Product was not as advertised. I ordered a 3-camera endoscope and got one, that while appears to maybe have three cameras on the snake, only functions as a single, forward facing, endoscope. The parts diagram within the included instructions only callout a single camera, and the instruction portion of the manual mention nothing about the side cameras or any functions for selecting or viewing the images from the side cameras. This lack of promised functionality caused an additional 3-day delay on our project while we re-ordered a scope from another trusted vender. The delay cost us several hundreds of dollars and left a scar on our previously flawless reputation with our client.

February 2, 2026
VEVOR logo

Reply from VEVOR

We regret that the endoscope didn't meet your expectations and caused project delays. We appreciate you bringing the discrepancy between the advertised and actual product to our attention. We'll investigate this issue to prevent similar problems in the future. Thank you for your feedback.

Rated 5 out of 5 stars

Very satisfied with both products (JAN 2026)

Timing (once my order was placed) I received the item in 7 days with instructions
Price (no hidden fees or additional charges)
Cun (real site, not a scam) in other words "trustworthy" & legit
Equipment (actually did as advertised, in fact; I made a 2nd purchased after receiving the 1st one days later)

January 29, 2026
Rated 3 out of 5 stars

No-hassle return policy is a farse

No-hassle return policy is a farse. I ordered a welder with good reviews, however, when it arrived not only was the quality of construction poor, but it was very confusing to operate. Instead of the standard two knobs for wire speed and voltage like most welders have, Vevors welders have wire speed, voltage, syncing and amps. All which have to be adjusted separately from each other and fine tuned. This is overly complicated and the instructions are absolutely useless. There is no quick guide reference like other welders have and labels and instructions are not in clear English. Not even my friend who is a very skilled welder, could figure out how to operate it. Since it was a gift for my son, I wanted to return it in order to get something straight forward. This is where things became VERY frustrating. They claim to have a 30 day no-hassle return policy, however, this is not true. You must first have the return "approved" by them and they find everyway possible to not grant it. I have messaged them back and forth 6 times now. Each time they say that returns are a hassle and that things get lost in the mail. They keep sending me the poorly written 1 page instructions that I already have and do not make and do not address the quality. The machine is brand new, unused, undamaged and I contacted them he day I received it. If you need to return something forget it. They will either take so long that it goes past their 30 days, or they will just not approve it. Better off going to Harbor Freight because the quality is the same. At least you can return things there.

January 9, 2026
Unprompted review
Rated 3 out of 5 stars

I had a hard time with the directions

I had a hard time with the directions. I went on you tube and got so,e stuff explained, but still don’t what the wire rack is for. I had a hard time putting on the metal spout. I wasn’t sure what temperature to put the machine on, and am I supposed to dump out the water that is in the bottom after I am done with one pot of the distilled water or can I keep in it and just fill up to the line and then start like that? I feel like doing a video that has better instructions.

December 23, 2025
VEVOR logo

Reply from VEVOR

We appreciate you taking the time to share your experience. We're sorry the directions were difficult to follow and you had trouble with the spout and knowing the correct temperature. We'll review our instructions and consider your suggestion for a video with clearer guidance. We value your feedback.

Rated 1 out of 5 stars

Untrustworthy Company

Returned multiple refrigerators to VEVOR over a month ago, fully following their return instructions. The items were delivered back to their facility and delivery confirmation is available.

Despite repeated follow ups, no refund has been issued. Support keeps saying the return is “under verification” with no timeline, no escalation, and no resolution. Holding customer funds for over 30 days after confirmed receipt is unacceptable.

This has wasted significant time and required us to pursue chargebacks and formal complaints to get attention. Based on this experience, I would not trust VEVOR for business or large purchases.

November 11, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Customer:

Thank you for contacting us. We are reviewing your request and will send you a detailed update within 48 hours.

If you have any questions beforehand, please feel free to reply to this email. We appreciate your patience.

Sincerely,
VEVOR

Rated 1 out of 5 stars

No support avail. Return being ignored.

I ordered a wire stripping machine. Upon receipt I noticed the internal styrofoam was busted in multiple places. I thought the machine was either used or damaged in shipping as the center blade that cuts the insulation is off center. Wire simply is pushed aside. I have been trying to get this resolved with support for now approaching three weeks. They have sent one video showing how to assist the blade, on a different machine. Not helpful. Then another photo of this machine but it moves the blade up and down not left to right. They don’t have any further instructions. Told me that’s all they can do and offered $38 to find a repair shop. I’ve asked for a return numerous times, per their 1 year warranty, 30 day return window. They’ve ignored that request over and over. I’m going to challenge the charge since I have the entire request history in support. I should have brought this through Amazon vs direct. Returning it that way wouldn’t have been an issue.

December 11, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Customer:

We sincerely apologize for any inconvenience this may have caused.

We have processed a full refund of $128.62 for you through your original payment account. You do not need to return the product. Refunds typically arrive on your credit card within 3 to 15 business days. Please check your refund status.

Thank you for your patience and understanding during this process. Please feel free to contact us if you have any questions.

Sincerely,

Vevor

Rated 5 out of 5 stars

Excellent Vevor label printer

I ordered a Vevor label printer, which arrived within a few days, had all relevant parts required for setup (without internet connection), clear instructions, thorough information on support, and proved to be of surprisingly high quality and easy to set up. If its proves to also be of lasting and reliable quality, it'll be truly amazing, given its low price.

December 2, 2025
Rated 5 out of 5 stars

Easy to assemble, strong, lightweight

Trolly arrived on time & in perfect condition. Easy to assemble with supplied tools & instructions. We use it for hailing 20kg sacks of chicken feed up our driveway & a steep path with stairs & across packed dirt & it copes very well.

December 2, 2025
Rated 2 out of 5 stars

The winch itself looks good but it was…

The winch itself looks good but it was missing a bracket and had no instructions as to how to put together and it looks like it must be mounted to a bracket. Still haven't had a chance to see if it works.

November 4, 2025
VEVOR logo

Reply from VEVOR

We appreciate you bringing this to our attention. We're sorry the winch arrived missing a bracket and assembly instructions. We'll look into this to prevent similar issues in the future. Thanks for your feedback.

Rated 1 out of 5 stars

Terrible instructions

Terrible instructions. There were 3 filters wrapped in plastic and NOWHERE in the manual did it mention this. If I hadn’t looked inside, this could have been catastrophic. PLEASE have someone who speaks fluent ENGLISH help you write your manuals if you intend to continue to sell in America.

November 21, 2025
VEVOR logo

Reply from VEVOR

We appreciate your feedback and are sorry the instructions were unclear regarding the filters. We will review the manual for accuracy and clarity to better serve our customers in the future.

Rated 5 out of 5 stars

Unbeatable price

Unbeatable price, of course. Well packaged, fast delivery.
The only improvement I would suggest is to have an English speaking person write the instructions. They are currently very hard to decipher.

November 17, 2025

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