VEVOR Reviews 

28,302
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and reasonable prices, noting that orders arrive promptly and match descriptions perfectly. People are consistently happy with the durability, performance, and exceptional value of the various tools and equipment they purchase. Shoppers truly appreciate the helpful communication and the wide selection available for their everyday projects. However, some customers also noted occasional issues with missing parts or frustrating difficulties when trying to process returns. A few other people also felt that certain specialized products fell short of expectations regarding overall quality or customer support.

What people talk about most

Product

People report positive experiences with product, highlighting outstanding quality and exceptional value... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive fast, well packaged,... See more

Quality

Consumers find quality to be positive, highlighting exceptional durability, sturdy construction, and great... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive costs... See more

Order

Reviewers express mixed feelings regarding their order experiences, as many consumers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vice I purchased is above my expectations especially for the price point. Basically the same size and type of vice was at least 3 times the price in the big box stores even on other online places.... See more

Company replied

Rated 5 out of 5 stars

Awesome products great prices fast shipping. bought a VEVOR diesel heater & ultrasonic off e-bay. Then found this site. Been ordering ever since direct. Welder, plasma cutter, welding cart, seal dri... See more

Company replied

Rated 5 out of 5 stars

Ordered several items from VEVOR and they have all been quality items at a reasonable price. Not sure how your rewards deal works, or how a person can redeem points on orders as they just keep pilin... See more

Rated 5 out of 5 stars

Why did it take me so long to discover Vevor? Have become a regular since I did earlier this year. Had one problem with shipping damage resulting in some lost small hardware. Customer service was grea... See more

Company replied


Company details

  1. Tool Store
  2. also in
  3. Automotive Repair Equipment Wholesaler
  4. Garden Furniture Shop
  5. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,302)

10,521 reviews in the last 12 months

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instructions

Rated 4 out of 5 stars

Good button maker for beginners

I have now used all the buttons that came with the machine and I can say that is a good machine for beginners. It took a few tries to get them right, but once I got the hang of it everything when smooth.
Instructions aren't that clear, there should be more information on the thickness of paper you should use and the pressure required.

November 10, 2025
Rated 1 out of 5 stars

VEVOR PIPE BENDER DANGEROUS

Vevor improperly assembled a pipe bender at their factory and I had Homedepot deliver one to me.
On first use I purged it per manufacturer instructions and during the purge one of the return spring mounting eyes blew off the mounting base and released with sufficient force that if I had not already taken precautions I may have lost one or more fingers!
I contacted Vevor via the web and also via telephone with a live representative. NO ONE EVER GOT BACK TO ME LIKE AN ENGINEER OR TROUBLESHOOTER OR RECALL PERSON.
Very unprofessional and un businesslike of VEVOR

October 15, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear customer,

Thank you for your interest in our product.

We are sorry about the inconvenience we caused. We deeply apologize to bring you such kind of experience.
We need the email address you used to log into your PayPal account. We will retrieve your account through that email and issue you a refund. Thank you for your cooperation and understanding. We look forward to your prompt reply.

If you have any further issues, please feel free to contact us.

Best Wishes
VEVOR

Rated 5 out of 5 stars

Great service, great product!

I found the Vevor brand through another creator's recommendation and am so glad I did!
I had a shirt printing job required for the weekend when my old heatpress died. Went onto the Vevor site, easy purchase, great price and estimated delivery by the Friday, being just in time. Ordered on the Tuesday and it was delivered to my house 10am on the Thursday. The press was extremely easy to setup with simple instructions and produced a top quality dtf press onto my customers shirt as required. Very happy with it and thankful for the team getting it out so quickly. Would highly recommend.

November 6, 2025
Rated 5 out of 5 stars

Great trolley

Great trolley. It was a well laid out kit. Everything numbered and easy to follow instructions. We're very happy with this very useful trolley.

November 5, 2025
Rated 5 out of 5 stars

Vevor strut compressor tool

I bought the Vevor strut compressor tool. It was pretty easy to assemble. The pictures could have been better on the instructions but the video helped. Great tool, very affordable!

November 4, 2025
Rated 1 out of 5 stars

This Company Does Not Have Good Product Support.

Update 11/10/2025: I filed a complaint with the BBB the same day. After a few days of back and forth and empty words they issued me a full refund. Since all their communication basically said the same thing (That they received my inquiry and someone would be in contact within 2 days) There is not a doubt in my mind had I not involved the BBB and left a review on TeustPilot that this would have been ever resolved in any kind of timely manner. Caveat Emptor.

I don't know how this company has such a high score. They have had almost 1500 complaint filed against with the BBB in the last 3 years. I purchased a bed mat from Vevor through Amazon and was pleased with it. After the purchase Vevor flooded me with discount offers. So, I decided to order a bed extender for my truck directly through them to use the discounts. Huge mistake. The product arrived with missing parts and terrible instructions. So I went to YouTube to see if there were any videos to help since the missing parts were related to the straps that securedit after installation and were not criticalto the install. All of the videos I could find all said the same thing...the instructions were worthless and it took them multiple times of trial and error to figure out the setup. So I called Vevor for help with the missing parts and to see if they could direct me to a step by step installation video. The AI kept asking for pictures of the product and to circle the missing parts. Finally I got a live person on chat. He asked me for the same stupid pictures. When I asked him how was I going to take pictures of missing parts he told me to take a picture of the instructions and circle the missing parts. After all of that he said he was going to send it to an email team and somebody would be in touch in 2 days. I DON'T UNDERSTAND WHY HE COULDN'T JUST SHIP ME THE PARTS RIGHT THEN. So I asked for a return and refund and he said my request would be forwarded or something to that effect. So I went to the returns page and filled out the form and it basically said the same thing. After these encounters I started researching Vevor and what I found has me worried. They have a history of taking months to resolve issues and most people have to get their credit card companies to reverse the charges. Since I used one of those 4 month interest free sites I guess I'm toast...smh. Stay away from this company. If I had purchased through Amazon the price would have been higher, but the customer service and return process would have been painless.

October 26, 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Customer,

Thank you for getting in touch.

We want to let you know that we've received your request and are carefully reviewing the details. You can expect a follow-up with a full update within the next 48 hours.

If you have any questions or need further assistance in the meantime, please feel free to reply to this email. We're here to help and truly appreciate your patience and understanding.

Warm regards,
VEVOR

Rated 4 out of 5 stars

Fast shipping

Shipping was fast. Need better assembly instructions. Trying to get information is tough. As far as fitment. I will probably buy from them again.

October 21, 2025
Rated 1 out of 5 stars

I cannot get the lighter to work that I…

I cannot get the lighter to work that I just purchased. How do I get instructions?

October 21, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,
Vevor

Rated 5 out of 5 stars

A Cheap tile cutter that performs well beyond its purchase price.e

VEVOR Manual Tile Cutter, 1200mm
Sorry this is worth the read.
If you are reading this review and others you may be a little lost with the variety of reviews some suggest the tile cutter is OK others are saying it is a rubbish tool. The problem is Vevor sells a number of tile cutters but all the reviews here are related to all the types, all the sizes and all the designs of tile cutters sold by Vevor. So the review you are reading for a 600mm tile cutter could be for a 1000mm tile cutter.
For clarity this review is for the 1200mm Vevor single rail with a laser and batteries as well as a spare cutting wheel.

I am a an experienced tile layer. I have a Sigma brand 600mm as well as a Sigma 900mm tile cutter. I bought the Vevor 1200mm for a job that I am doing. I rarely work with 1200mm tiles.
The Review
The instructions are rubbish. The pictures are too small and the photo resolution is woeful. The explanations and descriptions are quite poor.

The laser was well out if square. I adjusted it to align with the cutting wheel when at the furthest point. The laser light is not focused so the beam is wide about 4-6mm which means you would not use the laser, alone, for accurate cutting. It gives you an idea of the cutting line.

The installed cutting wheel is rubbish it has too much axial movement meaning it runs off the cutting line the harder you push. The spare cutting wheel is just as bad. I threw these away and replaced them with a Japanese cutting wheel from Ali-Express. It cost about $A12 resulting in a smoother cutting action and I did not have to use much pressure. I noticed the cutting line was much sharper and the break was also easier.
The tile support arms and the protractor are both poor quality but they do the job barely.

After changing the cutting wheel a full tile cut is about 4mm off square. There is some adjustment at the end of travel to the rail. I manage to get this table into square. I then was able to cut 1200mm tile down the center with about 1mm accuracy. I was able to repeat this. The narrowest 1200mm cut I could do was 25mm. At 25mm the tile broke clean and the cut remained accurate.

With a little effort I think this can be made into a reasonable cutter. Do change the cutting wheel and make the adjustments.

October 17, 2025
Rated 5 out of 5 stars

I had an amazing experience with the…

I had an amazing experience with the VEVOR porta power. The tool worked perfectly right out of the box — it was powerful, easy to use, and performed exactly as advertised. It helped me get the job done quickly and efficiently.

VEVOR is doing a great job providing high-quality tools at a good value. The packaging was secure, shipping was fast, and the product quality really impressed me. It feels durable and well-built, and I appreciate the clear instructions and easy setup. Keep up the great work on quality control and customer support!

October 17, 2025
Rated 5 out of 5 stars

Very nice shelves.

They are strong shelves. Has a lot of space on the shelves. The only thing I had trouble with was the instructions on how to build. But I did get it done.

October 17, 2025
Rated 1 out of 5 stars

cant get an where and how to return…

cant get an where and how to return an item it is a lost cause getting simple instructions to return the item to frustrating

October 14, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.
Best regards,
Vevor Team

Rated 5 out of 5 stars

Everything was just as described

Everything was just as described. In looks and size.works great as it should.but I wish you would have a local support center in the US. I had to call a certified electrician to help with the wiring because the instructions didn't tell me what wire was what. It has totally different color wires.

September 30, 2025
Rated 3 out of 5 stars

The instructions were horrible took my…

The instructions were horrible took my husband and I threw hrs to put together

September 30, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,
Vevor Team

Rated 3 out of 5 stars

Instructions for the product were…

Instructions for the product were lacking at best and I do not believe that it is performing as advertised as well.

September 30, 2025
VEVOR logo

Reply from VEVOR

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,
Vevor Team

Rated 5 out of 5 stars

Vevor 1100# Chain Hoist

VEVOR 1100# 115v Chain Hoist:
Product was value priced and good quality.
Delivery was 2 days ahead of schedule.
Product instructions were easy to read.
Packaging was intact on delivery

September 30, 2025

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