VGO-Shop.com Reviews 956

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 1 out of 5 stars

"Fast way to get gift codes". Yeah right, I have paid and sent identification like two weeks ago and still waiting for thing I ordered. 12 days is tad bit longer than "2 minutes after successful paym... See more

Rated 5 out of 5 stars

What I like the most about VGO Shop is the instant delivery of vouchers right after purchase. I wish they add Binance gift cards soon to their collection, it would be really great for crypto enthusias... See more

Rated 5 out of 5 stars

I like their customer support. . . nice set of people. They are ready to assist and put a smile on your face. You will be required to verify your identity before receiving certain vouchers... See more

Rated 2 out of 5 stars

Why does this company request for transparency, when they themselves aren't transparent about the purchase process? Instead they hold your funds ransom until you send them a demeaning selfie. No re... See more

Company replied

Company details

  1. e-Commerce Service
  2. Game Store
  3. Gaming service Provider
  4. Video Game Store

Written by the company

Versand von Keys und Gutscheinen in weniger als 5 Minuten - schnell und sicher aus Deutschland


Contact info

3.6

Average

TrustScore 3.5 out of 5

956 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

The checkout doesn't want to sign me…

The checkout doesn't want to sign me in. Apparently my password is incorrect, but i know it isn't wrong, because it works on all the other websites. I just want some gift cards why do you have to make it so complicated.

December 31, 2021
Unprompted review
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer, please contact us in an e-mail to support@vgo-shop.com and we will be glad to assist.

Best regards,
your VGO team

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Rated 1 out of 5 stars

Really bad Customer service bought item…

Really bad Customer service bought item by mistake says I can request a refund but denies the request even tho item as not been used very unhelpful avoid 100%.

December 30, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer, we have never accepted a refund. Digital codes are not suitable for a return because they can be redeemed at any time once they have been delivered. Best regards, your VGO team

Rated 1 out of 5 stars

why you asking my passport for 5 euro…

why you asking my passport for 5 euro command

December 19, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

we randomly execute verification measures. It happened in your case. If you do not agree with it, please send us a mail and we can cancel your order and refund the money.

Best regards,
your VGO-team

Rated 1 out of 5 stars

Confusing can't access the program

Confusing can't access the program, it s frustrating, never order something with no refund , it offer the services

December 6, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

I think you are confounding us with another company. You bought a Crypto Voucher with us and the code has been delivered on time.

Best regards,
your VGO-Team

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Rated 1 out of 5 stars

Scam site

Scam site. Was delivered different product then order and then was told it is not refundable. Don't risk your money here!!!

November 28, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

we delivered exactly the product which you have ordered. It is technically impossible that you received another product than the one you purchased. It seems that you chose a Nintendo voucher for the wrong region. We mentioned clearly for which region the code is suitable.

Best regards,
your VGO-team

Rated 1 out of 5 stars

Very bad sevice

November 20, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer, please send us an e-mail to support@vgo-shop.com, because we do not know what exactly you consider as bad service.

Best regards,
your VGO team

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Rated 1 out of 5 stars

Deceptive marketing

Deceptive marketing. When you do a search for a course it is show along side a membership sign up button. If a course is not available or is a part of a different membership in the site this should be disclosed before someone signs up. A sign up button should not be listed beside a course search giving someone the impression the course is available when it is not!

I did a search for the course I was looking for on your site. Your site displays the course and beside it is a signup button. If this is not available or a different program you should NOT set up your website like this. Or at least let a customer know this program is not available. Search any course on your site and is the same thing. It shows up with a sign up button beside it. NOT Notifying the payment customer they are not purchasing what they did the actual search for.
See for yourself. This is what I searched for and what shows up on your site. go to their site and do a search for Tony Robbins.

WHY IS THERE A JOIN VIP BUTTON BESIDE THE COURSE I SEARCHED. I PURCHASED THEN YOU TELL ME I DID NOT PURCHASE THIS BUT SENT ME SOMETHING NOT RELATED TO WHAT I THOUGHT I WAS BUYING. VERY WRONG!!!!!

November 3, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

we do not really know what you mean. You purchased a crypto voucher code which got delivered within a few seconds. We are not selling any memberships.

Best regards,
your VGO-team

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Rated 5 out of 5 stars

Still waiting for the last gift card i…(Problem solved)

the answer was good to my problem...

October 11, 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

the code has already been sent to you. Please also check your spam folder or your customer account in our shop. If you still do not find it, you can contact us at any time to support@vgo-shop.com.

Best regards,
your VGO-team

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