via.delivery Reviews 95

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the flexibility of having their orders delivered to alternative locations like Walgreens, UPS, or FedEx, which is particularly convenient for items requiring a signature, ensuring secure and timely receipt without needing to be home. This option is frequently highlighted for its ease and efficiency, allowing individuals to pick up packages at their convenience and avoid missed deliveries or concerns about porch theft. The delivery service is consistently praised for being reliable, quick, and offering excellent tracking and notification updates, making the overall process smooth and stress-free for many. However, some customers encountered issues with specific pickup locations, such as store employees being unfamiliar with the process or packages being misdelivered, leading to extra trips and inconvenience. A few also reported problems with split orders or damaged items upon pickup, and some found certain locations inconvenient due to distance or store policies regarding package weight.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, particularly appreciating the convenience of not having... See more

Location

Users describe ambiguous interactions with location, with many appreciating the convenience of choosing a... See more

Staff

People report ambiguous experiences with staff, with some customers praising the efficiency, courtesy, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy,... See more

Service

Consumers find service to be ambiguous, with some expressing satisfaction and others encountering issues.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some... See more

Rated 5 out of 5 stars

Wine shipments are very easy with Via. These require a signature upon receipt, to prove an adult accepted shipment. Since we cannot always be home during the broad delivery window via makes third-part... See more

Rated 5 out of 5 stars

Walgreens is a couple miles from me so once I knew the delivery was made, I made a list of items to pick up while there. Its convenient for me. Therefore I have no recommendations for improving what d... See more

Rated 5 out of 5 stars

My package arrived in perfect condition at the FedEx office. The man who checked my ID and approved my pick-up took my box to my car. He is quite a gentleman! I Love Splash Wine. The wines are always... See more


Company details

  1. Shipping Service

Written by the company

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses. We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide. Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly. For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home. For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The pickup process is good

The pickup process is good if the pickup location is a short distance away or in a location to stop by while on other errands, etc. This location is good for me.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Experience

Splash always, as a matter of course, delivers to a business location. I have always chosen a FedEx outlet located on Wilson Mills Road. The staff there is efficient, courteous, and professional. I could not request a better way to receive cases (plus in some instances) to receive my shipments.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Splash Pick Up

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some drugstore hair products purchases, so Walgreens was very convenient this order! Thanks!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Reverse Wine Snob

I had my order delivered to a nearby UPS store. I live in a development where the houses are very close to the street (sidewalk is 10 feet from the front door). And I am not always home, so having it delivered to a UPS store ensures a secure delivery that I can pick up at my convenience.

August 1, 2025
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Rated 5 out of 5 stars

Easy Peezy Delivery Service

Walgreens is a couple miles from me so once I knew the delivery was made, I made a list of items to pick up while there. Its convenient for me. Therefore I have no recommendations for improving what doesn't need any. Thank you again to Albert who helped me when ordering the wine.

July 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Nothing Could Be Easier

I just showed up at FedEx, showed my receipt and was out of there in 3 minutes. As I live only 3 blocks away, pickup at FedEx is the best and cheapest way for me,

August 7, 2025
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Rated 1 out of 5 stars

I opted for delivery to a nearby…

I opted for delivery to a nearby Walgreens as penguin said it would arrive faster. The order was split which I did not know. It arrived no faster and it will now take another trip to get the second half when it arrives. I would never chose the option again. When I did get the first half, I could not find anyone to help me at Walgreens. I am not sure why they make it seem as if it would be faster.

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

It is nice to have items that require…

It is nice to have items that require someone to be home for a signature delivered to a pick up location like Walgreens.. they keep your package secure until you are able to come and get it instead of getting shipped back because no one is home.

July 2, 2025
Unprompted review

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