While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Energy Equipment and Solutions

Written by the company

VIA Energy provide and install the very best in sustainable, renewable heating solutions for domestic, extension/renovation, and property development projects across Devon.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Overall a great experience

Overall a great experience, from booking, to a thorough service of all ASHP equipment. Suggestions made of how to use better was appreciated and has been adopted.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

On time, on budget and great communication

Gary and Jack have been great throughout our new house build. They helped us plan the plumbing and renewables, including 3 bathrooms, kitchen, utility, bar, outside water supply, rainwater harvester and air source heat pump. They were organised and on time at every stage first, second fix and completion and communicated any changes to plans in advance so nothing was delayed. They helped us claim the government grant for our air source heat pump, spent time showing us how to use the system including discussing with our electrician how to integrate things into our smart home and troubleshooteed final snagging bits. And they didn't go over on cost from their original quote.
We cannot thank them enough, they are trustworthy, work incredibly hard, good fun and their communication is excellent. We will use them for our plumbing servicing going forwards and if any issues arise.

September 1, 2023
Unprompted review
VIA Energy logo

Reply from VIA Energy

Thank you so much for your kind words! We're thrilled to hear your feedback

Rated 5 out of 5 stars

Have been using Gary and the team for…

Have been using Gary and the team for the last couple of years on some sizable projects. They are very punctual, clean and experienced in or aspects of their trade. And it's not just when your job's done the after service is very good.

December 22, 2023
Unprompted review
VIA Energy logo

Reply from VIA Energy

Thank you so much for your lovely words, Kai!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look