Viaggiare Rent - Brindisi Reviews 

1,557
•
TrustScore 5 out of 5

4.9

Contrada Montenegro 1, 72100 Brindisi, Puglia, IT

•

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Rated 5 out of 5 stars

Erica and Antonio are #1. I travel a lot and their customer service is top notch. They were helpful, kind and genuinely enjoy their job. This positive attitude makes a great customer experience for me... See more

Company replied

Rated 5 out of 5 stars

Easily the best car rental experience I've had in Italy. Friendly attentive staff, quick admin, no hassle for both collecting the car and leaving it back. Thanks Erica and Simone for making it so easy... See more

Company replied

Rated 5 out of 5 stars

A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above an... See more

Company replied

Rated 5 out of 5 stars

Simona and Naile, were amazing, but the whole team we dealt with was very helpful. We had an issue with our flight being delayed and they were very understanding and accommodating. The prices are m... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.

Viaggiare Rent - Let's Go!

Written by the company

La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.

Contact info

  • Contrada Montenegro 1, 72100, Brindisi, Puglia, Italy

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,557)

1,805 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff and efficient…

Very helpful staff and efficient service. Everything was easy and punctual. Top experience!

October 24, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Antoniya Konstantinova,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Naila was great was great as our…

Naila was great was great as our costumer service. We had a free upgrade. Everthing was perfect.

October 24, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

David Christel,
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent

Rated 5 out of 5 stars

Naela was really helpful

Naela was really helpful. And it was a great experience
Grazie

October 24, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Grant Meredith,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

everything was very good

everything was very good ! thank you

October 24, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

pina porco,
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent

Rated 5 out of 5 stars

Niela was very helpful and the service…

Niela was very helpful and the service was excellent!

October 24, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Amanda Nicolson,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 4 out of 5 stars

The staff were friendly and car quality…

The staff were friendly and car quality good

October 23, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

customer,
Thank you for your review! We’re pleased you enjoyed our car rental service and we’ll do our best to earn the fifth star next time.
Viaggiare Rent

Rated 5 out of 5 stars

Really good

Really good, and very good communication. Nayla the best falimenderit!!!

October 23, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Camiel Audenaerd,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Erica was great at explaining…

Erica was great at explaining everything. Thank you.

October 7, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Danielle Whit,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Erica and Antonio are #1

Erica and Antonio are #1. I travel a lot and their customer service is top notch. They were helpful, kind and genuinely enjoy their job. This positive attitude makes a great customer experience for me.

October 7, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Valda Wilson,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Great car service

Great car service, everything was perfect with the car. Collection and drop off were very efficient with very pleasant staff.

October 5, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Ronan,
thank you for your positive feedback. We're glad that you appreciate our service.
See you soon!
Viaggiare Rent

Rated 5 out of 5 stars

Disponibili e professionali

October 4, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Giorgia Addesa,
la ringraziamo per il suo feedback positivo e speriamo di rivederla presto per un altro noleggio.
Viaggiare Rent

Rated 5 out of 5 stars

Antonio & Chiara were very efficient…

Antonio & Chiara were very efficient and helpful. The car taking to the airport and back from the rental station came in 10 minutes both ways.

September 27, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Tuomas Nirkkonen,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Very good staff and services.

Very good staff and services.

September 26, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Kamus CDZ,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, professional and kind !

September 22, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Pierrick
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Highly reccomend

Great experience , check in/check out was quick and easy thanks to Kiara and Erica . Due to our flight delay they held on to our car for us to collect the next morning which was so helpful . Would reccomend , lovely staff , clean cars .

September 11, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

AJB,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 1 out of 5 stars

Appalling customer service and shocking lack of respect!


Booking Reference: BDS 5464
I had a terrible experience at this location during a late-night pick-up with four ladies. The staff member at the counter—a relatively young man compared to our age—was incredibly rude, impatient, and completely unprofessional. He even mocked the address on my ID, making unnecessary and sarcastic comments about it.When we asked to pay for the rental with one card and use the credit card solely for the security deposit, he refused without a valid explanation. He also flat out refused to add a second driver to the rental agreement, repeatedly claiming that "the contract is already made," even though nothing had been signed yet. Instead of explaining the policy, he just kept aggressively asking if we understood. When we insisted on a proper explanation, he condescendingly told us to "calm down or get out."To make matters worse, he didn't even bother to come outside to show us the car or check its condition, while the rental company next door was doing exactly that for their customers. This young agent lacks basic manners and treated us with absolute disrespect. Avoid this place if you want a stress-free experience!

LE: I sent the email like you suggested, but no reply yet.

September 11, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Teo Manta,
thank you for your feedback, for investigate the situation please contact us at customercare@viaggiaresrl.it
Viaggiare Rent

Rated 5 out of 5 stars

Amazing staff perfect organization

Amazing staff perfect organization , I wholeheartedly reccomend this car rental,

September 17, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Francesca,
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent

Rated 5 out of 5 stars

Very good service

Very good service. We even got an upgrade on sight. The car was in good shape and very clean.

September 16, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Nico,
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent

Rated 5 out of 5 stars

Easily the best car rental experience…

Easily the best car rental experience I've had in Italy. Friendly attentive staff, quick admin, no hassle for both collecting the car and leaving it back. Thanks Erica and Simone for making it so easy for us.

September 12, 2026
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Colm Dolan,
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent

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