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ViagoShop – Intimate Wellness Store Reviews 

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TrustScore 3 out of 5

3.2

Sex Toy Store
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Company details

  1. Sex Toy Store
  2. Sexologist

Written by the company

ViagoShop is an online store focused on intimacy, wellness, pleasure and confidence. We believe shopping for intimate products should feel simple, comfortable and private. That is why we carefully choose products that can help people explore their needs, improve intimacy with a partner or simply feel better and more confident in themselves. Our range includes intimate wellness products, adult toys, lingerie, accessories, products for couples, BDSM items and other products from trusted brands. Privacy is very important to us. Every order is packed discreetly in neutral packaging, so there is no indication of what is inside. We also aim to make the whole shopping experience as easy as possible, from choosing the right product to payment, delivery and customer support. ViagoShop was created for adults who want a modern and relaxed place to shop without awkwardness or judgement. We want our customers to feel comfortable browsing, asking questions and discovering products that suit them. We ship across Europe and continue to expand our range with new products, brands and ideas. Our goal is simple: good products, fair prices, discreet delivery and a shopping experience you can trust.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Upam

Upam, da zadostuje, če pišem v slovenščini. Sploh nisem vedel, kaj to je ali kako se ga uporablja. Ko sem ga dobil, se mi je začelo sanjati, kako bi ga uporabil. Istočasno pa sem ugotovil, da ga za kaj takega sploh ne rabim. Če ne bi bilo tako komplicirano, bi ga vrnil. Ampak raje sem se sprijaznil, da sem 16€ vrgel proč (cena izdelka + dostava), kot da bi se zafrkaval z vračilom. Nerad sprašujem, zato raje preberem, kar napišete ob ponudbi izdelka. Zato bi bilo zaželeno, da bolj neposredno napišete, za kaj in kako se ga uporablja, ne pa samo "Zaščita za oralni seks". Če bi opisali izdelek takole bolj neposredno, ga sploh ne bi naročil. Tako tudi raje ne bom nič naročal, ker vse opisujete premalo nazorno (rekel bi, da za "eksperte" v seksu).

August 18, 2026
Unprompted review
ViagoShop – Intimate Wellness Store logo

Reply from ViagoShop – Intimate Wellness Store

Pozdravljeni,

hvala, da ste si vzeli čas in tako odkrito opisali svojo izkušnjo. Popolnoma razumemo vašo pripombo. Trudimo se, da bi bila naša trgovina in opisi izdelkov razumljivi vsem kupcem, tudi tistim, ki se s posameznim izdelkom srečajo prvič. Prosili bi vas, da nam tudi sporočite kateri izdelek ste kupili, da ga lahko ustrezno popravimo.

Žal nam je, da opis v tem primeru ni bil dovolj jasen in konkreten ter da iz njega ni bilo mogoče dovolj dobro razbrati, čemu je izdelek namenjen in kako se uporablja. Vaš komentar bomo vzeli kot resno opozorilo in se bomo potrudili, da v kratkem pregledamo ter posodobimo opise izdelkov, kjer je to potrebno, tako da bodo napisani bolj neposredno, razumljivo in brez predvidevanja, da kupec izdelek že pozna.

Kar se tiče vašega naročila, pa nikakor ne želimo, da bi se morali preprosto sprijazniti z izgubljenimi 16 €. Izdelek bomo z veseljem sprejeli nazaj, pri tem pa bomo mi pokrili tudi stroške vračila in vam povrnili celoten plačani znesek.

Prosimo, pišite nam preko kontaktnega obrazca na naši spletni strani in navedite podatke naročila oziroma e-poštni naslov, s katerim ste naročilo oddali. Pripravili vam bomo nalepko za brezplačno vračilo, tako da boste imeli z vračilom čim manj dela, po prejemu pa vam bomo vrnili denar.

Še enkrat hvala za konstruktivno kritiko. Takšne povratne informacije nam dejansko pomagajo izboljšati trgovino tudi za druge kupce.

Lep pozdrav,
ekipa ViagoShop

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