VIALET Reviews 

The most unfriendly and uneducated costumer service….
Held back my fund and came up with lousy excuses… took me 2weeks to get hold on my own funding.
Never ever trespassing this online bank app.

Great app, I'm very happy.

I am trying to be objective here, the shortcomings of this service outweights few (seemingly!) benefits (free account, relatively speedy transactions) , so spoiler alert: avoid vialet - even you are intending to use for absolutely legal money transfers. It is not worth it and you might end up either wasting time or even your legally earned money. This service seems to be made by wanna-be e-bankers, and supervised by financial authority of small, rather poor country, which means they will be forced and able to apply AML and KYC policies in a inefficient and dumb way that generates many false positives. And the inferiour quality or competence of team will drag you in a time consuming suffering both for vialet clients (who would get their accounts suddenly blocked) and the confused, clueless team of vialet. In my case, beyond the clumsiness of the app, lack of downloadable account statement, lack of fund guarantee unlike real bank, this service you should use only as temporary transit point. but exactly this apparently calls one of many Vialet's automated AML flags, where innocent, normal transactions between your own online accounts, P2p platforms, other banks of your own will evoke your transaction or account blocked, and many hours of wasted time (excused by 'KYC requirements of Lithuania' ) with this inept (they got recently fined for bad KYC/AML policies at Vialet anyway) miserable service. They do not know what they are trying to do. Ambition to provide international / cross border services, but no skills. Stay away, vialet should wind up and leave the scene of electronic wallets for more professional teams and competent jurisdictions.

To me the last couple of reviews seems fake, but that is not the case.

I opened an account with Vialet and everything was fine for +/- 10 days. When I received two salary payments (700 + 700 euros) my account got blocked due to money loundering, which is hilarious. I hope that I will get my money back from them. Please be careful with Vialet.

Vialet is everything that it should be. They are professional, kind, and fast. Everyone there is so welcoming and they really make you feel like an important person.

Support service sufficient. The problem was solved without delay. I recommend work with this company.

SEPA and SWIFT for corporate accounts are not that easy for high risk. Works well with Vialet. Highly recommended!

Quick and easy to deal with

Opened account for my company - all good, great service and fast money transfers.

High quality and reliable service. Nice to cooperate.

Vialet offers great products as Swift and sepa payments for corporate clients and you will get your own private banker. Glad with service they provide. Thank you

HIGHLY NOT RECOMMENDED
I just opened my Vialet account and I wanted just to connect with it with my PayPal.
PayPal usually send 2 small deposits to bank account to verify if the bank account is working and legit.

The deposits never arrived and PayPal said that the account is not valid. I wrote to Vialet just to find out what happened and why the 2 small deposits never arrived. They started questioning me and asked whats the purpose os 0.13$ transfer from PayPal. From where the money comes from, whats the source of the money. They even sent me 5 page documentation where I have to provide everything - my tax number, my source of income, my relations with Lithuania. All that just because of 0.13$.

They froze my account and I cant get my money out (I trasnsfered before 5eur of my own money just to make sure the iban is working) Now I can not even get back my 5eur before I answer to all those questions. I said that I do not want to use they service anymore because of all the documentation they ask to fulfull, and that I want to receive my 5eur back at least. They just ignored me and didnt give any answer. So they just stole 5eur. Without possibility to withdraw or transfer it. If they do the same with thousands of people, they become super rich I think. Do not ever use the service. Bad support. Bad service, a lot of documentation for such a small amounts.

Blablabla money laudering prevention anti terrorism patatipatata. People needs to push decentralised finance and non custodial wallet, freedom for money!

Your represive financial wallet is a danger for liberty, human rights and property 

Worst vialet... Your competitor Revolut is so better for apply Lithuania laws properly. Incredible worst compliance process of the fintech world, Vialet

Should have received 3 wire transfers they never arrived, the days that i should have received the money the account was unavailable the day after was back working normally but with no money inside..stay away from them they will scam you

Blocked card without reason. Odered new one, waiting almost 2 month, support not answering for weeks... dont recommend this

I got a payment and wanted to make a transfer, once there was Canceld for the transfer, the amount is still available but I can't do anything, the support has not responded for 1 week, I reported that to BAFIN that something like that got a license just sad..

It's a fraud. After a few transactions the new balance or transfer you may make to your account will never appear and the support will stop responding. Someone should take them to court. Its a downright fraud. Revolut, bunq, N26 are legit, Vialet are clowns that should be jailed.