Viaplay Reviews 

5,288
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Monopolises the sports market. I can’t watch ice hockey, my favorite sport without buying a subscription for their full package. I can’t watch it sport any other way. All other countries outside the U... See more

Rated 1 out of 5 stars

Too many devices connected... except I am only connecting with one device. and when you get past this frustration, the screen just hangs trying to load. Customer support is of course "something wrong... See more

Rated 1 out of 5 stars

Absolutely awful service! I've taken out a Viaplay subscription to watch the rugby.... Where do I start.... Terrible picture quality, sound problems, and when I tune in to watch the Connaught v Scarl... See more

Rated 1 out of 5 stars

How is this even legal. Letting people pay for a subscription with ads. Even if you've got the ad less subscription, viaplay doesn't even broadcast all matches. So basically you pay €20 a month... See more

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1.1

Bad

TrustScore 1 out of 5

5K reviews

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1.1

All reviews

(5,288)

140 reviews in the last 12 months

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Rated 1 out of 5 stars

It's so bad it's hard to describe

It's so bad it's hard to describe. You have to wait 5 minutes before anything plays for a paid service! You can't watch back old brosdcasts when they are finished until hours later. You can't rewind during the broadcasts. The selection the offer is very limited and crap overall and if you watch the one thing people buy Viaplay for (Formula 1) you can be annoyed by their lack of TV making skills.

June 11, 2022
Unprompted review
Rated 1 out of 5 stars

Worst streaming service ever

Worst streaming service ever. Keeps bugging every 3 seconds. And you pay for this? Putlockers give me a better experience and thats free and illegal. And the boss of viaplay just says, streaming is different than watching tv. Like a kid whos scared to look at himself. Fix your service, or throw it away!!!

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

I have had constant issues with…

I have had constant issues with multiple streams. Viaplay blames this on poort internet conenction. This seems unlikely and other streaming services or video streaming platform do not have this issue. I literally dont have any other options to watch F1 and darts, otherwise I'd have been long gone from this crappy company.

June 1, 2022
Unprompted review
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Rated 1 out of 5 stars

Wat een ongelofelijk slechte kwaliteit

Wat een ongelofelijk slechte kwaliteit! en wat een slecht bedrijf qua service! Op mijn locatie KPN glasvezel 1Gb, alles cat 6 bekabeld, Philips Oled+ Tv van een jaar oud. Netflix, Amazon Prime, NPO+ alles streamt perfect..behalve Viaplay,

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

D-R-A-M-A

1. You can't record Viaplay, despite paying a hefty monthly fee. I CONTROL MY CONTENT AND WHEN I WANT TO WATCH, NOT YOU VIAPLAY!!!!!!!
2. When you want to stream to your TV, you need to wait for more than 5 minutes. There is a count down clock to see how long you need to wait. Again: I pay a hefty fine and then need TO WAIT WITH A COUNTDOWN CLOCK?!?!? How bizar.
3. Viewing is often paired with hickups.

What a DRAMA is Viaplay.

I would pay any money to upgrade my monthly TV provider and watch with standards of 2022.

May 29, 2022
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible 100% the worst…

Absolutely terrible 100% the worst place I have ever tried to watch a movie don’t waste your money with these ïdiots it’s actually sad how bad it is there are 1000’s of problems please safe yourself and spend your money on a company that has a Brain

May 27, 2022
Unprompted review
Rated 3 out of 5 stars

No interviews during Q2 and Q3 !!

Please stop showing interviews with drivers during the Qualifying in Q1, Q2 and Q3 of F1
There is enough time to do that afterwards
This is pretty stupid, during extremely exciting race, nobody can see the Q2 and Q3
You did this in last race and today again during Q2 in Spain

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

VERY BAD

The men in the studio are boring, the quality of the stream is bad and sometimes the tv malfunctions for 10-20 seconds. Ziggo Sport was much better.

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

Never again.

Never again. I took it only for the formula 1. But it is nothing. Image quality from 15 years ago and you can,t go to the begin of it when it is already started. A lot of onboard camera,s and other things i don,t want to see . Too much searching for what i want to see. P1 P2 P3 Q and the race. Too much BS and too less quality. To me Viaplay is a big 0.

May 8, 2022
Unprompted review
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Rated 1 out of 5 stars

This streaming service is so bad on so many levels

This streaming service is so bad on so many levels I have no idea where to start. My experience with viaplay from the past weekends weren't all good but also not all bad. but this weekend I stumble across multiple failures. (BTW, im dutch but noticed they only reply in english).

to start, friday: I was not able to open the stream of FP2 on my computer, but i was able to stream some movies and series. so i watched the FP2 on my phone.
saterday: i couldn't login on my laptop and desktop returning every time with another failure. luckaly my neighbor has F1 TV so i went to him to see the qualification.
sunday: im able to login but every single time i try to open another page im getting the error "something went wrong, try again or reach out to the customer service". the url gets edited and i can manually copy paste the url in another browser session and that page will load (all pages ofcourse with the exception of anything that is content, those pages will load but the stream looks like its buffering. But will never load)
so i tried everything the FAQ page suggests, reboot the pc, check for updates (neither for chrome as for edge i'm up to date).
so accordingly to the FAQ i should reach out, however the chat service should be reachable from 10am to 10pm, which would be right now. but the button open chat is greyed out and says "chat is closed".

and for the last part, the commentators are really bad, not knowning who's car is on the stream. saying wrong technical stuff.

tldr: worst subscription I ever bought, 0/10 would recommend, at this point 10/10 would cancel my subscription.

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

Viaplay is terrible

Viaplay is terrible. I've went for a full year of ViaPlay to watch F1..... I hate making that decision....
Content is crap, reporters are crap... Only the race is "ok", and being "ok" is only because of the issues the stream has most of the time.

ViaPlay saying the issues are your internet connection is the biggest crap i've ever heard.

May 6, 2022
Unprompted review
Rated 1 out of 5 stars

What a joke this app is...

What a joke... I am so mad, furious really. User experience is so bad, only searching for today’s race or quali it takes ages because navigation is not intuitive at all. All events are mixed and in some places there are only pictures (no description of the event), so you don’t really know what that is.
If you want to watch the race on-demand you have to wait like 10 mins for some reason. Why?? At least there is fast fw option.
The streaning quality is RUBISH!!! What the hell is that!?? Taking ages to load, completely blurry stream.
The comentator has a horrible intonation, it’s like he finishes the sentence after each 2-3 words, often pausing when speaking.
Please bring F1 back on tv!! What are paying for here???

May 6, 2022
Unprompted review
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Rated 1 out of 5 stars

It’s just awful

It’s just awful, suggest you get the ziggo team back on air,

And as long as you don’t, I suggest everyone to view the race via F1 TV, great app, great data and capable commentators.

April 25, 2022
Unprompted review
Rated 1 out of 5 stars

Last month I payed 9.99 euro

Last month I payed 9.99 euro
This month 15.99 inclusive taxes.
I thought first year is 9.99 euro

Now it’s 10 days later. I wrote you on messenger I wrote you here. And still no answer. Same on you

April 20, 2022
Unprompted review

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