Viasat Reviews 

A few years back I had trouble with this internet and called several times to get service. I always got someone from a different country. Each time they would send me a name of a company for service and those company's where out of business or had stopped working for you, some for 2-3 years. your records you send them where not up to date. Then I got a call from some pretending to be from your company and was trying to scam me. I am sure he was one of the men I talked to about a service call from your company.

It amazes me I was sent an email regarding signal improvement BEFORE I complained about it. Its like it was known already...this slow signal issue. To pay what I am, I am NOT satisfied w/ service, overall. B/C EVERY THING in our world depends on WiFi, improvement should be made to have better [signal] quality.

Had Viasat for several years with no major issues. Only bad was during storms when I needed it the most. I’m switching due to offer from my Co-op.

Viasat is consistant and reliable for the most part

My internet hardly works at all. For as expensive it is, i would expect to get good service.

I been satisfied with the service, Thankyou

Thank you…valuable for young people. I am 81!

Totally inconsistent connection to Wi Fi. Frustrating because Viasat says everything is working.

trying to contact someone to talk too, I keep getting this message from you. Go to home page. Do you have a direct phone number to contact you.

Well I have unlimited something for $142 a month and it is really not much better than what I had. It's not fast but is a little faster than what I had. I've been with you a long time hoping some day we might get fast Internet. Thanks

Affordable pricing with uninterrupted service, cannot ask for more. Thank you and Happy Holidays

Was recently convinced to switch plans by a sales associate. I was assured that our internet speeds wouldnt be compromised. Not only is the plan slower its not useable during peak times. This is when i commonly work from home. After being a long time customer i was saddened that i would be bait and switched in this way. Would really appreciate having our past plans speeds restored otherwise we are going to have to switch internet providers.

The wifi is incredible never a problem until the weather gets bad and then the signal is only gone for a few minutes..

My internet has been down 8 days now and won't be able to get a technician to fix for another 5 days. NOT HAPPY!!

Didn't get any service when it was raining.. bad internet

Our internet has barely been working for almost 2 months now. We are told that Viasat is limiting our speeds because “congestion”. We haven’t even gone over the 360 data threshold, and we pay a lot of money year $120 a month. Terrible

We have been with Viasat for 10 to 15 years and have found their service to be basically reliable and useable. Yes, sometimes during storms you can lose a connection. And, yes, it is not as fast or quick as a land connection. But when you are in a rural location it works.

We can stream videos, play PC games (but not multi-player ones, 3/4 second lag makes it hard). If you are an intense computer user, you might need to find a faster service or move to a city.

We have never had to have a service call. They have improved their plans over time. We used to only have a 12 Gb data limit, now it is a 60 Gb limit, which for us, usually works just fine. As a matter of fact I have a zoom call in less than 10 minutes, so I need to wrap this up.