I love my new Graspifier Vibram five finger toe shoes! I ordered them May 22, 2026 and within 5 days they were delivered! They fit snug like a bug and my feet and toe mobility is improving just within... See more
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Review summary
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Love the shoes; however, different shoes fit differently. It’d be helpful for the weenie to say, “exact size”, “runs big”, “runs small “. Especially when you can’t exchange your size because by the t... See more
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The good part is that this is a brand that I have experience with, so sizing shoes is always perfect. The site works well enough and I was able to find shoes that were outside of my budget, but tolera... See more
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Sizing is off between models it’s so annoying. How could it be possible that 1 shoe type fits me perfect and then i get another pair different type/model in the same size and it’s unbearably tight. Th... See more
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Company details
Written by the company
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Contact info
Italy
- vibram.com
3.7
Average
931 reviews
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Not satisfied at all, not a good experience for a customer
I contacted the company multiple times about my order and till now I am still waiting for a response. The shoes arrived and generally i am satisfied with the product the only issue is that on the right foot the sole isn’t glued correctly to the tissue. I did’nt bither conacting them again since they are not responsive at all…
June 10, 2026
Reply from Vibram
Thank you for reaching out, Julissa-Rose. We are currently experiencing a high volume of requests, which may result in longer response times. Your ticket is open and we'll wait for your response.
Long wait and dirty shoes
I payed for express shipping thinking the shoes would come within 2-3 days, but they ended up taking closer to a week which was a shame. When I got the shoes, it was clear they had been worn before and had not been cleaned (there was dirt on the toes and under part of the shoe, as well as scuff marks inside the shoe). I found this quite disappointing as they were expensive and I did not buy them second hand.
June 9, 2026
Reply from Vibram
Thank you for the feedback, Ester, we are very sorry for the issue. We cannot find any ticket with this order number on our Help Center, reach out to us there with all the information about your order so we can assist you properly.
Reply from Vibram
Thank you very much for the five stars, we'll do!
Would recommend, love the shoes
Love the shoes! Customer service was really great when I spoke with them and they were really caring for the customer. Thank you for making my day! I would recommend purchasing, there are no shoes like it.
June 9, 2026
Reply from Vibram
Thank you for reaching out Sarah. Our custmer care confirms that they have one ticket open from your side, that was correctly answered. We created a follow up to continue to assist you.
The shoes arrived in a different colour…
The shoes arrived in a different colour from what I ordered.
June 10, 2026
Reply from Vibram
Thank you for reaching out, we are very sorry for the mix up. Please reach out to us via our help center.
It hurts my ankle when walking
It hurts my ankle when walking. Like the flap digs into my skin.
June 3, 2026
Reply from Vibram
We are sorry to hear about your discomfort. Our customer service team would be happy to see if these are eligible for a return. Please contact our US team at inquiry@vibram.com
My first pair and i love it
It was great because i was able to get my first pair of the fivefinger v soul that i always wanted! As someone who grew up walking barefoot or in slides may it be at the beach or at the house, i’ve been looking for shoes like these, they are everything i expected🫶🏼 ive been wearing them everyday!! Can’t wait to get my next pair🫶🏼
May 27, 2026
Reply from Vibram
We're so happy to hear you love your V-Soul FiveFingers! We appreciate your kind words and look forward to your next purchase.
help with order
tried to contact yourself straight after an order as I noticed a mistake but your online system makes it really hard to either talk with someone or send a request in. My order has been dispatched but no one got back to me about adjusting it cancelling my order.
June 5, 2026
Reply from Vibram
Thank you for reaching out Morgan. Unfortunately we do not see open tickets with this order number or email. Please reach out to us so we can assist you further.
Reply from Vibram
We can certainly help with a size change. Please contact our US support team at inquiry@vibram.com
Amazing best shoes ever I’m a runner…
Amazing best shoes ever I’m a runner and now I’m pregnant and i can’t imagine running with something else
June 8, 2026
Reply from Vibram
Thank you for taking the time to leave a review! Please don't hesitate to reach out if there's anything we can help with in the future.
I’m a big fan of these toe shoes
I’m a big fan of these toe shoes, and the ordering process was fast and simple. Best in class order fulfillment process.
June 8, 2026
Reply from Vibram
We are so happy to hear that you love your Vibram FiveFingers and had a great experience ordering from us! Thank you for your feedback.
amazing barefoot shoe with no sole support!
Amazing summer ballerina shoes for man, be aware it has no gel!, therefore expect pressure blisters if u will walk a lot without prior barefoot exercise! Amazing quality, the only thing missing from an old VI-B is a bag that you could store your shoes, and no Vibram sticker, and no info if its allowed to wash them :(, thouse details really matters for such a premium product!
June 8, 2026
Reply from Vibram
Thank you for your feedback, we’re happy you like the quality.
Our FiveFingers are designed for a natural feel, so we always recommend a gradual transition. We also appreciate your notes on accessories and care information. You can find more details in our Fundamentals guide available online to learn how to take care of your FiveFingers. Thanks again for your support.
Bonjour team Vibram
Bonjour team Vibram!
- The ordering went well!
I got 2 different pairs. And even though there was an indication to take 1 size larger on one of them, I followed that indication and was not disappointed. Bravo! My feet are happy again!
Love you all always.
- The delivery was somewhat confusing.
With FedEx, I got conflicting shipping info every day.
From delivery time 3 days earlier, then, 3 days later and then for next day and then finaly, one day later.
Which all in all, was 1 day earlier than suggested.
First time for me with FedEx inter. “Strike one” just the same. Two left… ;-)
Thanks again and ya all have a good one, eh?
June 7, 2026
Reply from Vibram
Thank you so much for sharing your experience, we’re really happy to hear that the ordering process went smoothly and that the sizing suggestion worked well for you. It’s great to know your feet are happy again.
We’re sorry to hear that the delivery updates with FedEx were confusing. We appreciate your feedback and will take it into account to improve the shipping experience.
Thanks again for your kind words and support! 😊
Vibram should stop using fedex as their…
Vibram should stop using fedex as their courier. My shoes came completely crumpled and the box was wet. The shoes were wet so I had to wash them before even wearing them. Really disgusting and disappointing.
May 31, 2026
Reply from Vibram
Thank you for sharing your feedback Armita, if you haven't done it yet, please open a ticket via our help center.
Please restock vi b eco burgundy and…
Please restock vi b eco burgundy and white . The black pair I received is actually pissed I wasn’t able to get his friends.Please save me, and restock before I get stomped on.
June 2, 2026
Reply from Vibram
We appreciate you sharing your feedback! We can't wait to restock the Vi-B either!
First time buyer, first time being disappointed
First time buyer. Purchased these spydrwalks, used their size guide like instructed. The pair is too large, fine. They want me to pay to return them, not fine. The lace toggles don't stop the laces from coming loose at all, that is not my fault, nor should be paid by me. If I downsize, maybe they will be correct, but the toggles? If they come defective again, that's 15$ in returns just to concluded it's not worth it to keep trying. Does this company not want customers? I will leave a better review if this is taken care of properly, if not, they deserve the 1 star. Very disappointing.
June 6, 2026
Unprompted review
Reply from Vibram
We appreciate you sharing your feedback regarding your recent purchase. We understand your frustration with the sizing and the issue with the lace toggles. Our customer service team has reached out to your directly. We look forward to getting this resolved for you!
I have not received my order weeks…
I have not received my order weeks after placing it. It’s been saying processing for weeks. The customer service will not get back to me and they keep directing me to a link that does not work to complain. I have spent £250 at this shop and they are giving me no answers or refund. I also paid for express shipping.
June 1, 2026
Reply from Vibram
Thank you for reaching out Naomi, unfortunately we had to refund you because the product you ordered was out of stock.
Easy quick purchase route
Easy quick purchase route
Good delivery time
Ontime delivery
Love the products
Fits well and comfortable
June 6, 2026
Reply from Vibram
We appreciate the five stars Latepha, thank you for the feedback.
Great shoes
Great. Just wish the stock for certain shoes was kept more updated. Inventory tends to be limited.
June 5, 2026
Reply from Vibram
We appreciate your feedback. If you have questions on the restock of specific models/sizes, our US customer service team may be able to help! You can reach us at: inquiry@vibram.com
Arrival was quick!
Arrival was quick!
Size is amazing, quality is beyond what I expected. Comfort out of this world.
June 5, 2026
Reply from Vibram
We're so happy you enjoyed your experience with us! Thank you for your wonderful feedback.
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