First time ordering from this company. Ordered some sink plug washers and advised it would take up to 5 weeks delivery They arrived in a week. Well done
Company replied
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Review summary
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Based on these reviews
I've ordered and paid, the e-mail order confirmation arrives a few minutes later. Looking forward to getting my order.
Company replied
Seems straight forward enough.. will give another rating when item is received
Company replied
I did receive a item which I wasn’t satisfied with but this was resolved very quickly and I was issued with a discount code for the price of the item plus25% which was great top service
Company replied
Company details
Written by the company
Customer service: available 24 hours a day, 7 days a week via a live chat or a contact form: https://vicedeal.com/pages/service#/contact
Contact info
Hong Kong
- vicedeal.com
3.9
Great
6K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time ordering from this company
First time ordering from this company. Ordered some sink plug washers and advised it would take up to 5 weeks delivery
They arrived in a week. Well done
February 27, 2026
Unprompted review
Reply from Vicedeal
Hi Mr E Green,
Thank you for your review.
Nice to hear your first order arrived much sooner than expected.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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Very easy to deal with and very fast…
Very easy to deal with and very fast delivery
March 3, 2026
Unprompted review
Reply from Vicedeal
Hi BOBBY DOWNEY,
Thank you for your review.
Glad to hear everything was easy and the delivery was quick.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Marcel Leibundgut,
Thank you for your review.
Nice to hear the delivery was fast and the quality met your expectations.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Great service
March 10, 2026
Unprompted review
Reply from Vicedeal
Hi Jonathon Braithwaite,
Thank you for your review.
We’re glad you had a great experience with our service.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Fast delivery
Order was faster delivered than expected. I recommend them, everything was fine.
March 11, 2026
Unprompted review
Reply from Vicedeal
Hi Patrick Trifan,
Thank you for your review.
Nice to hear the order arrived even faster than expected and everything went smoothly.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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Reply from Vicedeal
Hi Paul Holthuijsen,
Thank you for your review.
Glad to hear the experience was easy and enjoyable for you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Karl Reid,
Thank you for your review.
Great to hear the ordering process was quick and easy for you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
This is not funny!!
This is not funny! I payed extra for 'faster delivery' because we need to use this in school next week. Now I feel misled 😡:
Apparently, ViceDeal is a dropshipper: they too need to order this at AliExpress before delivering to me, which will take 3 weeks or more!! I can do that myself, faster and cheaper!!
March 10, 2026
Unprompted review
Reply from Vicedeal
Hi,
Thank you for your review.
We apologize that delivery times were not clear when you placed your order.
Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”. Also, we do not work with any Alibaba shops.
Please share your order details with us so we can check the order and clarify the situation for you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy two order an il let you no how…
Easy two order an il let you no how fast they come
March 10, 2026
Unprompted review
Reply from Vicedeal
Hi Mr Tommy Ford,
Thank you for your review.
Glad to hear the ordering process was easy. We hope your delivery arrives quickly.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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Reply from Vicedeal
Hi Catalina,
Thank you for your review.
Wonderful to hear you’re very happy with your experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Seemed quite quick will know better…
Seemed quite quick will know better when item arrives
March 10, 2026
Unprompted review
Reply from Vicedeal
Hi David White,
Thank you for your review.
Nice to hear the ordering process felt quick. We hope the item reaches you soon.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Quick and easy
Good product details sold by various methods, quick and easy.
March 10, 2026
Unprompted review
Reply from Vicedeal
Hi Gary Steers,
Thank you for your review.
Great to hear you found the product details clear and the ordering process quick and easy.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
My first time buying from this company
My first time buying from this company. Very pleased with ease of ordering.
March 8, 2026
Unprompted review
Reply from Vicedeal
Hi Jenny Beattie,
Thank you for your review.
Great to hear your first order was easy to place and everything went smoothly.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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It was quick and efficient😊
March 7, 2026
Unprompted review
Reply from Vicedeal
Hi Marie,
Thank you for your review.
Nice to hear the process felt quick and efficient for you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Fast, efficient and user friendly.
Fast, efficient and user friendly site.
March 7, 2026
Unprompted review
Reply from Vicedeal
Hi Jonathan Noel-Hiles,
Thank you for your review.
Glad to hear you found the website fast, efficient, and easy to use.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi consulate muscat,
Thank you for your review.
Glad to hear the service and delivery met your expectations.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good service
March 6, 2026
Unprompted review
Reply from Vicedeal
Hi Adinda,
Thank you for your review.
We’re glad to hear you had a good experience with our service.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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Just doing it for rebate
It was promoted!! It says it's not promted..Just doing it for rebate that's all.
March 5, 2026
Unprompted review
Reply from Vicedeal
Hi Eddie Shanahan,
Thank you for your review.
We appreciate your feedback. If you have any questions about your order or experience, feel free to reach out to our support team.
Wishing you a pleasant day!
Kind regards,
Lia from ViceDeal
Easy ordering
Easy ordering . Can only comment fully when items arrive.
March 5, 2026
Unprompted review
Reply from Vicedeal
Hi,
Thank you for your review.
We’re glad to hear that the ordering process was easy. We hope everything arrives smoothly and that you will be satisfied with your purchase.
Wishing you a pleasant day!
Kind regards,
Lia from ViceDeal
Great service
February 28, 2026
Unprompted review
Reply from Vicedeal
Hi Reeves,
Thank you for your review.
We’re happy to hear that you were satisfied with the service. We appreciate your feedback!
Wishing you a pleasant day!
Kind regards,
Lia from ViceDeal
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