Vice Golf Reviews 673

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent feel, performance, and durability of the golf balls and clubs. Many appreciate the innovative designs and color options, finding them refreshing and easy to track. The pricing is frequently mentioned as exceptional, offering great value compared to other brands. However, some customers also noted issues with the ordering and delivery process. A few people experienced longer than expected shipping times, incorrect orders, or missing items. There were also occasional concerns regarding the quality of custom orders, with some finding the customization not meeting their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the golf balls for their... See more

Quality

Customers consistently note positive experiences with quality, praising the durability and performance of... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast shipping, even for... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick deliveries, with some... See more

Price

People report positive experiences with price, often highlighting the great value and affordability of... See more

Based on these reviews

Rated 5 out of 5 stars

Loved the online fitting tool, I feel it placed me in the proper Irons. I bought 5-PW.... Love the look, feel, sound, dispersion control etc. which have combined for much greater confidence over eac... See more

Rated 5 out of 5 stars

I am a high handicap golfer that probably couldn’t tell the difference between compression dispersion and any other terms that are used in the golf game. Vice has allowed me to enjoy the game hit my d... See more

Rated 5 out of 5 stars

The Vice Pro golf balls have completely won me over. I love that they come in different designs, it’s refreshing to see some creativity in a market full of plain white balls. Performance-wise, th... See more

Rated 5 out of 5 stars

Everything well displayed on the website, straight forward and easy to follow. Price fairly competitive, maybe a slightly bigger Black Friday Club discount for repeat customers would have been good,... See more


Company details

  1. Golf shop
  2. Sporting Goods Store
  3. Sportswear Store

Written by the company

Vice Golf delivers premium gear at affordable prices, making high-quality golf balls and stylish gear accessible for all players.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

673 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love the golf balls

I love the golf balls. I love the feel off the club face. Great performance off the tee, and around the greens. I have played both pro and pro plus. Will continue to keep buying these balls.

November 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Still no shipment or tracking — no clarity after a week

I placed an order that was meant to ship on 20 November. A week later, I still have no tracking number, no confirmed shipping date, and no clear answers from support.

I’ve received multiple conflicting replies including AI-generated responses and still don’t know whether my items have even left the warehouse. They seem to outsource their customer service and they are clueless about the order status.

I’ve asked for escalation several times, but nothing has been resolved.

I will update this review if the order is shipped or refunded, but at the moment the communication and delay have been extremely disappointing.

Edit: I submitted a dispute with my card issuer, which finally prompted a response - laughable really. Don’t buy from here. They’re now asking for my order number and probably going to reply that I did not answer their emails, but this is only after I submitted the dispute.

The part about them waiting for a response for the Polo is untrue - I replied hours after they informed me that the Polo is unavailable.

November 28, 2025
Unprompted review
Vice Golf logo

Reply from Vice Golf

Hi Greg, I am sorry to see what happen now. One of the items you ordered ( I think a Polo) was unfortunately out of stock just as you ordered. When then contact the customer to see if they want an alternative or a refund and then we can ship the rest of the order. It looks like we were waiting for your reply. But we should have sent a reminder. We wait for the customer instructions in these case. But we understand that it can sometimes go into spam etc. We apologies for the delays. I have just accepted the charge-back so you should get your money back from the bank a little quicker hopefully

Rated 5 out of 5 stars

Great products

Great products, fast delivery and overall the best golfs balls I had used. Looking at the Vice driver but having to save my money up before I get to purchase. Lol

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Arnost - Midlands

Easy online purchase with an option to customise your club by selecting from a few shaft options and colours , selecting your grip and colours and great customer communication

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything well displayed on the website, straight forward and easy to follow.
Price fairly competitive, maybe a slightly bigger Black Friday Club discount for repeat customers would have been good, as it's rewards regular customers who buy throughout the year. Goods arrived in very good time.

November 4, 2025
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Rated 5 out of 5 stars

Great feel, outstanding

I've used vice for a few years now. Up until recently I'd only bought golf balls, Pro plus are excellent btw. I was looking for wedges and couldn't decide. They're all so expensive these days and I only play once or twice a week and couldn't justify more than £140 per wedge. I looked on the vice website and got two wedges for about £200. Fully customised too. They are great tbh. Great feel and control.
Outstanding

August 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Tracer Technology No Gimmick

The website is easy to navigate. The ball selector tool is easy and provides an informed purchasing decision. The Tracer Technology is not a gimmick. I have always tried to use the line on the ball, but the Tracer Technology takes it to another level. Played my first 4 rounds with the Pro Air Tracer, and the ball performs as described, and the Tracer Technology helped me take 6-7 stroke off my score.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading communication and broken refund promise — poor service from Vice Golf

I placed an order with Vice Golf on 21 September 2025 and still haven’t received my items or a refund over a month later.

Customer support representative Tina promised in writing on 9 October that if my order hadn’t arrived by the following Wednesday, Vice Golf would issue either a replacement or a full refund. That deadline passed, but instead of honouring the commitment, she then claimed the parcel was “stuck in customs.” FedEx tracking clearly shows this is false — the package has been sitting at a FedEx facility in London since 30 September, marked “Not delivered / not attempted.”

This is not just poor service, it’s misleading communication. I’ve had to chase repeatedly for updates and am now preparing to file a chargeback to recover my money. For a company that presents itself as a premium golf brand, this level of accountability and customer care is unacceptable.

October 23, 2025
Unprompted review
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Rated 5 out of 5 stars

The Vice Pro golf balls

The Vice Pro golf balls have completely won me over. I love that they come in different designs, it’s refreshing to see some creativity in a market full of plain white balls.

Performance-wise, they feel fantastic off the club face, soft yet responsive. They give great feedback on irons and wedges, and the greenside control is solid. What surprised me most is how forgiving they are; even on off-center hits, I don’t see the massive drop-off I’ve had with some other tour-level balls.

Overall, the Vice Pro combines premium feel and performance with some style and personality, easily one of my favorite balls to play.

October 17, 2025
Unprompted review

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