Viceroybedding Reviews 

Just avoid.
Cant get a refund from them and don’t have the product.

Can’t get hold of them by phone, scam number on the website.
Can’t get a response via email.

Worst company to buy from ever...they send me a king size feather 10.5 tog quilt vaccum packed into a 15 x 12cx2 inch package ( the same size as a packed quilt cover )...obviously the feathers were destroyed and leaking everywhere and the smell was horrific....took me 2 weeks of messaging them...wanted meto send it back but post office dont take parcels that big...they dont care and wont help you...avoid them like the plague

I ordered through Amazon a pair of super king pillow cases size 900mmx500mm Viceroy sent a standard size pair 760mmx500mm the package was labelled super king but the goods were the wrong size. After reading the reviews for viceroy many stating similar problems we decided not to return as Viceroy seem to have a reputation for not refunding for returned goods. So we will use on a smaller bed at our expense as the standard size is cheaper.

Crap company, they don't refund you and ignore your messages!!! Anyone that orders from these bunch of thieves do so at your own risk. If you have had a positive experience then you are lucky. AVOID AVOID AVOID at all costs

If I could give 0 stars I would, bought a duvet from this company via Amazon, my mistake, I ordered the wrong tog. Returned this one and purchased the correct one. Returns process was followed correctly via the post office with relevant proof of return via PO available. I am still waiting for my refund to be credited to my account 6wks later!!! I have made numerous attempts to contact them via emails, phone calls, even through Amazon as a third party. Have had no acknowledgment, response or refund!!! Avoid this company at all costs, terrible customer service and will definitely not use them again!

They are a bunch of crooks, I bought duvet on ebay where they go as British bedding company, it arrived and it had a rotten smell coming from it so I returned it via Evri, they claimed after 4 weeks that it never arrived, I would never deal with them again and would warn potential customers to steer clear of them. 😡😡

The worst online experience I’ve ever had by far.
I ordered a Goose Feather & Down Duvet and received a pair of curtains instead. Mistakes do happen but it’s how they are handled that matters.
When I contacted them, instead of offering to post the correct item immediately they gave me the option to keep the curtains at a 30% discount. I replied stating I wanted the item I initially ordered. They wouldn’t send the correct item until I sent back the curtains, paid for the return postage and they’d received it.
I opted for a refund, if their product is as good as their customer service I’d rather have my money back. Terrible service. Avoid at all costs.

I bought a heated throw from this company through Ebay it failed after less than two months. I sent several messages but no reply or contact of any kind.. Terrible way to treat your customers

I've dealt with this company a few times but this time they've really messed me around. I ordered a SuperKingSize Fitted Sheet. It arrived having obviously been repackaged, presumably a return from someone, all screwed up and with no labels and no identifying tickets showing size, depth etc.. I phoned them, no reply, I emailed them, no reply so I decided to just return the item rather than give them the chance of replacing it with a new unused sheet. I sent it 'signed for' and then sent them a scan of the signed return signed by 'CHAHAL' They have ignored my messages until Amazon got involved and now say they never received the returned item. Again I sent them and Amazon a scan of the signed for Royal Mail return. I will never use them again, they tried to get away with sending out second hand goods and then tried to claim they never received the return. I recommend that there are many better more honourable suppliers of bedding than getting involved with these people.

If I could minus rate I would. I want to return what they sent. There is no paperwork in the package. They have not answered any emails. The phone constantly rings then gets cut off. Why are companies permitted to operate like this ? Order number is VB-20230304-153832

Bought a rug via Amazon in January but due to the way it was packaged would not lie flat after 2 weeks. Return was approved & item returned following instructions to the letter. No response to requests for updates & still no refund BE AWARE! Fortunately Amazon have processed a refund today. Would give supplier zero stars if possible!

Purchased item through Amazon. Wrong size ordered. Returned item. 6 weeks later still awaiting refund. Contacted severel times. No response received.

What a shambles. Ordered a “luxury” duvet. Came damaged and slashed. At first, customer service did get back to me very apologetic and offered a partial refund. I asked for a full refund and for them to send a return label 3 times now and they have blatantly ignored me. It is unlawful to refuse a consumer a full refund and postage when an item is damaged but this company just plain and simply ignore you when you want to return something at their cost. They shouldn’t be trading. Please do not buy anything from them

I ordered a duvet and wasn't happy with the quality. Since then they have ignored e-bay and pay pal in regards to a refund. That was nearly 2 months ago. Now I'm taking legal action and going through trading standards. Exhausting. Do not buy from.these people.

Bought two rugs not at all what they looked like in the pictures. Should have respected the people who warned is in the reviews. Don't make the mistake we made. Still waiting for my refund month after it was returned with recorded delivery. Would give it no star if the option was available

Still waiting for a refund after returning my product .
3 months amd
Waiting.

I think its a scam company .
Charge money for poor products hoping they thw customer
Will give up.

Absolutely terrible company. DO NOT BUY FROM THEM. Please bear in mind when you make a purchase, there will be instructions in your parcel which state if you return anything, the cost of repacking the items will be deducted from your refund if they need to do so!!? I returned some curtains to them which they received back via royal mail tracked on 6/12/22 and I have proof of receipt. To date, no refund has been received and they have not responded to email. I am perplexed by the rating they have on Amazon and would give minus 5 stars if I could.

l would give them no stars l bought rug on ebay they said it got lost in transit they said they sent me a new one but l asked for refund after reading reviews and they not answering on ebay

Avoid. They never answer the phone or emails.

Ordered some bedding 7 th on nov now it’s 25th not received anything emailed and called no response
Very poor service