Over intrusive ID checks on sign up then get accused of using a VPN which was incorrect so couldn't even complete the checks. Customer service can't seem to handle any negative feedback regarding the... See more
Company replied
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Over intrusive ID checks on sign up then get accused of using a VPN which was incorrect so couldn't even complete the checks. Customer service can't seem to handle any negative feedback regarding the... See more
Company replied
i worked at vickers for just under a yeah in the interview was told it was very family orientated and for the people ….. it is like that if your face fits … money about 3k behind industry standard rat... See more
Company replied
I highly recommend. BOG-but only after 9am. Quick repayment-a couple of hours. Free £5 bet each week No bet restrictions. Sadly they closed me down as I was unwilling to send them private informat... See more
Self Exclusion not adhered to Registered with gamstop with exact personal details was allowed to sign up to and verify a Vickers.bet account. Several thousand deposited with no one qu... See more
i don't believe in trustpilot, if you have a problem ring us or email we will sort any problem in minutes jo vickers
6 The Square, DL2 1EG, Darlington, United Kingdom
Replied to 27% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never had any issues with this site verification was quick and easy game selection is great and withdrawals are quick within the hour during the day and in my account by 11am the next day everytime if its during the night.
Regarding my previous review I managed to get through to customer service and the woman I spoke to was great
Helpful and informative 👍🏼
love this site and ive played at many,great variety of slots,ive had some super wins,easy to deposit and fast payouts,cant fault it :-)
Terrible company don’t give nothing away AVOID AT ALL COSTS terrible prices and cash out cannot be relied upon

Reply from Vickers.bet
Terrible company never respond when you email them and no other way to contact them also some of the industries worst prices AVOID AT ALL COSTS
Rogues avoid them they will not give you a money you are owed customer service shocking from Susan
Well folks and please believe me when I say this I've just joined Vickers bet and what can I say I'm absolutely delighted to be part of this vibrant honest and most of all family run betting site,run by mother and son their customer service is absolutely wonderful it makes such a change to be treated like a person and not just a wallet like so many casinos do I was in touch with the Vickers son and what a lovely guy he is so helpful cheery and friendly I'm staying part of the family for sure. Games wise there's lots to choose from fruit machines I've never seen or played before and the site is bright and glossy and very easy to navigate it's that great plus the fact yesterday I had a win and it was in my bank account first thing this morning very happy it's not often you get the feeling of trust from a betting site but rest assured folks pop by Vickers and you will be made to feel at home I thank the Vickers family very much and look forward to being part of their home a truly great place my huge commendations thankyou Barry Allan.
Another scam money making site. Minimum wins, bonus symbols barely non existant, and if you are lucky enough to get a bonus it will give you a minimum win. All I can say is " stay away from this site". The only people to benefit from this is the site. YOU CERTAINLY WON'T. I have now closed my account.
Signed up enjoyed playing. Placed a deposit limit on my account and they didn’t enforce it! Worrying! Seems like others have experience same.

Reply from Vickers.bet
Signed up, was allowed to deposit and play, had issues when requested withdrawal and didn’t pay out. Customer service is poor!

Reply from Vickers.bet
Poor customer service received! Also responsible gaming isn’t adhered to. Should have listened to other warnings!

Reply from Vickers.bet
Joined Vickers and had problems from start to finish. Put a deposit limit in place and they ignored this. They do not adhere to responsible gaming procedures. Also games kept lagging and crashing whilst playing. Closed account and joined more well known places!

Reply from Vickers.bet
Not sure why the bad review sounds like one from a compulsive gambler. Vickers are trying to make a go of it in a massive minefield, you need to look at the big boys for bad service and bad customer service, more recently Betfred 1.7 million pay out and tried to wriggle out of paying. Give Vickers a chance they are doing the job right and I find them fine.

Reply from Vickers.bet
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