Vickidress Reviews 58

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dres... See more

Company replied

Rated 1 out of 5 stars

I’m getting married next Saturday and I still haven’t received my dress! I have reached out numerous times and get either no answer or have received multiple different messages regarding dates etc. I... See more

Rated 5 out of 5 stars

This dress is absolutely stunning! The quality is excellent. I bought it for my daughter, and she loves it. She is a size 20, and Vicki suggested I provide her measurements and height. The length turn... See more

Rated 5 out of 5 stars

I was skeptical at first to trust something online to order something as big as a wedding dress without being able to try it on first. But I took a chance because they had exactly what I was looking f... See more

Company details

  1. Dressmaker

Written by the company

Vickidress carries a large selection of formal dresses, wigs and fashion clothes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Professional service!

Customer service was amazing. I needed to adjust my size after ordering and they responded within 24 hours and helped me fix it. The dress came out perfect.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Good Service

I was worried about ordering from a new brand, but everything went smoothly. They kept me updated about production and shipping. The dress arrived on time and looked exactly like the product page. Very professional service.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

deliver on time

The dress looks exactly like the photos — maybe even better in person. The fabric feels high-end and the details are beautiful. Shipping was on time and customer service answered all my questions quickly. 10/10 experience.

January 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Nice dress

I ordered a custom size and it fit like a glove. The slit, the sparkle, everything was just perfect. I felt so confident walking into prom. Highly recommend!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Communication is poor

Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dress.
I would be VERY hesitant to order anything from them.
We'll see if I actually get a refund.

January 12, 2026
Unprompted review
Vickidress logo

Reply from Vickidress

Hello,
We are very sorry, we contacted the factory and confirmed that they are out of stock. We are unable to manufacture it for you.
We have already refunded your account, please check,
Thank you!

Rated 5 out of 5 stars

cute dress

I am very satisfied, the price is reasonable, and the express delivery is also very fast, which is great!

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

I have not received my dress yet

I have not received my dress yet. Since the 1 of July and i do not have any news from the store! Is this a fraud? And now they are telling me that i need to pay in order get help! OMG

June 30, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

It is not our oder, please check if you order from
https://vickidress.myshopify.com/
It is a fake website, Now, this website has been blocked.
We suggest you contact your bank to cancel the payment immediately, Ask the bank to return your money
Thank you

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Rated 1 out of 5 stars

This website is a FRAUD

I still by my revised. I check online on different websites any most people had the same problem and when they ask for their money or merchandise they received the same massage "the order is not ours".
This website is a FRAUD, please stay away from it. Do not buy from this page is a Fraud. Will never ship you order, won't give you a refund and will block you from the webpage so you can't get in touch with them.

FRAUD FRAUD FRAUD

July 28, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We are www.vickidress.com, we don't find your order
please check if you order from
https://vickidress.myshopify.com/
It is a fake website, Now this website has been blocked.
We suggest you contact your bank to cancel the payment immediately, Ask the bank to return your money
You can find reviews of this site. This is a scam site
https://www.trustpilot.com/review/vickidress.myshopify.com
Thank you

Rated 5 out of 5 stars

Amazing color

Great flattering dress with amazing color works for party. Date , night out event,Vicki's service was good, I saw some negative reviews and avoided the fake websites, it was excellent!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Cute dress

I wasn‘t really sure how trustworthy the page is but it turned out great! I‘m from Germany and the shipping was very fast. Great material and the custom size fits perfectly! Would definitely recommend! Thank you so much

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to the real Vicki

Thanks to official vickidress, they blocked me from buying from vickidress.myshopify.com to prevent being scammed, I saw a lot of reviews and found the fake website, they have been shut down,  great!

July 18, 2025
Unprompted review
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Rated 3 out of 5 stars

I ordered my dress over a month ago ..

I ordered my dress over a month ago and I haven’t had any updates, I’ve tried to email them multiple times and I haven’t had a reply. At the start they would email me back and helped me alot with my measurements and were really lovely, but now that I have ordered I haven’t heard back. I made sure it was the real website. I’m hoping it’s not a scam and I get my dress in time.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

I order a dress and never got it

I order a dress and never got it. Customer service told me that it had been lost and that they would refund me. One month later I still do not have been refunded.

May 30, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We don't find your order and email,
Please check if you order from
https://vickidress.myshopify.com/
It is a fake website, Now, this website has been blocked,
We suggest you contact your bank to cancel the payment immediately, Ask the bank to return your money
Thank you

Rated 1 out of 5 stars

no dress arrived

no dress arrived
had to follow up - apparently they said it got deliver to wrong address (their error)
said they would refund
still waiting on refund.

July 31, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We don't find your order and email,
Please check if you order from
https://vickidress.myshopify.com/
It is a fake website, Now, this website has been blocked,
We suggest you contact your bank to cancel the payment immediately, Ask the bank to return your money
Thank you

Rated 1 out of 5 stars

Disgraceful

Disgraceful.
My girfriend bought her prom dress a month before prom, paid extra for fast shipping and it’s still not arrived after 2 months. absolutely ridiculous, do not order from here they have been difficult and unresponsive. it’s clearly a scam.

July 29, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We have recently received many customer feedbacks that they were deceived by a fake website.
Please check if you order from
https://vickidress.myshopify.com/
It is a scam website, they copy our product and use our logo,
Now, this website has been blocked, You can visit your order page, which has a viste page where you can view the website you purchased from.
We suggest you contact your bank to cancel the payment.
Thank you

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Rated 1 out of 5 stars

fraudulent operation

Title: Warning: Possible Fraud – No Parcel, No Support

I ordered a product through the Vickidress app and received confirmation of shipment. However, for more than two weeks, there has been no way to track the parcel, and communication with the seller is completely impossible.

Despite multiple attempts to resolve the issue, I have not received my order or a refund. This experience appears to be a scam, and I strongly suspect that the company may be involved in fraudulent practices.

I will be reporting this to the police and to my payment provider. I do not recommend ordering from this store.

July 28, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We have recently received many customer feedbacks that they were deceived by a fake website.
Please check if you order from
https://vickidress.myshopify.com/
It is a scam website, they copy our product and use our logo,
Now, this website has been blocked, You can visit your order page, which has a viste page where you can view the website you purchased from.
We suggest you contact your bank to cancel the payment.
Thank you

Rated 1 out of 5 stars

I bought a dress for about a month ago

I bought a dress for about a month ago. No dress, no refund. Its a scam.
Do not buy to them.

June 7, 2025
Unprompted review
Vickidress logo

Reply from Vickidress

We don't find your order
It is from vickidress.myshopify.com, it is a fake website site, and it has been blocked,
You can cantact your bank to cancel the payment
Thank you

Rated 5 out of 5 stars

Real vickidress

I was scammed by vickidress.myshopify.com, they are a scammer, I re-ordered with the real vickidress, the bridesmaid dress is great, a little big at the hips but no problem, I made it in time for the wedding, God bless

June 14, 2025
Unprompted review

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