Victoria Vancouver Reviews 11

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently ordered a beautiful dress!!

I recently ordered a beautiful dress from Victoria Vancouver for my grandmother, and I am extremely satisfied! The dress looks even more stunning in real life than in the photos, and the quality is excellent – lovely fabric and very well made.

The customer service also deserves a big compliment. I had a question about sizing and received a quick and friendly response. Delivery was fast as well, and everything was neatly packaged.

My grandmother absolutely loved it, so I would definitely order from here again. Highly recommended!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars should be an option

Zero stars should be an option. Or negative stars.
Received a cheap pair of boots from China and no returns accepted. Promised a refund of 50% which was never received. This is a scam company. I’ve learned to read all reviews prior to ever ordering anything. Learned the hard way!

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! They sent the wrong colour and wanted me to pay for the return for my refund. Quality is also very poor. After sending numerous emails they have ignored me. Total scam. Not a Mom and Daughter company in Toronto. DO NOT ORDER!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

The item I ordered is crap

The item I ordered is crap. The fabric is something you’d find on a cheap sofa, not the colour shown nor the style. I’ve learned my lesson.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t even want to give 1 star

I don’t even want to give 1 star. Wish I had thought to read the reviews. Just lost $100. Shoes were the wrong size and the blouse sleeves were made for ape arms. Sent an email asking about returning the items and a refund. It’s been Crickets! No response.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

They do not honour their return policy.

The article took forever to arrive. The quality fair however the sizing was inaccurate so I was unable to use it. When I requested directions to return it, I initially got a response with two options. That’s the last I heard from them in spite of several tries. I do NOT advise purchasing from this company.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

It is a massive scam I will post this…

It is a massive scam I will post this on FB for everyone to see there products a trash nothing like their videos and the sizes are not true
It has taught me a lesson to check all companies that use flash videos to sell clothes jewelry etc
Most of them are spin off from Asian markets
Got burnt once by these scam artist but it will all come back on them you can count on this
I will keep putting warnings up messages up on FB instagram etc the truth behind these companies.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

My order came from China

My order came from China. took along time to receive. The coat I ordered is not like the one advertised but a cheap thin version of it. I can’t bother returning it as I am sure I would never receive my money back. Do need t buy from this company.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Not a real company - cheap house of CB knockoff

Firstly, they advertise that they have five stars on trustpilot when in fact this is the first review to be written. Secondly, they have stolen all of their images from other websites. For example, their "luce midi dress" is copy and pasted from house of CB.

While a product did arrive, it was not the product advertised, rather a cheaper version that you could've bought off Shein for a fraction of the cost.

When I tried to initiate a return they said I would have to pay return costs (as per their policy, which I was already aware of). But they don't tell you that their only return point is all the way in Portugal. Very strange for a company who claims to be based in the lower mainland.

I will be initiating a claim with my credit card company as this is a fake brand and should be avoided at all costs.

July 14, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look