Amazing how much damage you can do to…
Amazing how much damage you can do to your reputation in under five minutes. Very very strange take on customer service. You have been warned!
July 31, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Victoria Whitelaw Beautiful Flowers is Melbourne’s premier luxury florist, renowned for exquisite floral design, premium blooms, and exceptional service. With boutique stores in South Yarra and Brighton, we offer same-day flower delivery across Melbourne, seven days a week. From elegant bouquets and bespoke arrangements to wedding and event styling, our team of expert florists create flowers that leave a lasting impression. Whether you’re celebrating a special moment or simply sending love, trust Victoria Whitelaw for beauty, quality, and timeless floral artistry.
Contact info
126 Toorak Rd, 3141, South Yarra, Australia
- (03) 9821 4613
- flowers@victoriawhitelaw.com.au
- victoriawhitelaw.com.au
3.0
Average
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
High Price for locals
As a visitor to Melbourne I had my daughter’s engagement to arrange and supposedly chose the best florist. I found this florist ridiculously expensive. I was charged $350 for a bouquet which I checked with a local florist and she would have charged $195. Plus $300 for a bucket of the same flowers. Half the flowers died after a day and the others 3 days max. I asked the cost of a vase (from Elme Living) Mary said ‘about’ $350….it was $95 wholesale. Seriously ripping off the locals.
December 19, 2025
Unprompted review
Beautiful range, luxurious experience
The new Victoria Whitelaw store is such a treat to experience, so luxurious and full of a great range of flowers. There is always so much to choose from and the team are happy to put together a bouquet on the spot. My go-to for flowers in Melbourne.
May 15, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.