Absolutely ridiculous brought a big unit for storage of my daughter's toys. The product came rubbish instructions all the pieces was unmarked no numbers no way to put it together. Waste of time. Deliv... See more
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Vidaxl showed a washing machine cabinet which they described as 'engineered oak'. In the past I have bought engineered timber products, which were layered veneers with a surface finish. I wondered h... See more
Shocking quality, was expecting a high end product. Useless instructions, the screws didn’t screw in properly, the air/gas hinge didn’t work . Biggest waste of money for a faulty product and no respon... See more
Stunned at the dire reviews I've seen just before posting this. My experience was pretty good, products ordered were as expected and delivered earlier than stated. I've not had reason to contact the... See more
Company details
Information provided by various external sources
Home garden and DIY tools webshop vidaXL ► Free shipping ► Available from stock ► Order cheap furniture online, garden tools, kids outdoor toys
Contact info
Terrible - do not buy from this company
Absolutely terrible. Broken goods (sunloungers), courier kept either turning up at the wrong address or not turning up at all to collect the multiple goods that Vidaxl kept sending me that were either damaged or just hadn't been ordered. No phone number on the website, Chat doesn't work, and despite numerous requests from me for them to phone me, they haven't.
I was very patient with them to start with as mistakes do happen, but almost two months down the line they continue to make a complete mess of everything.
Do not buy things from this organisation.
GR
August 12, 2019
Unprompted review
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My order placed 7 working days ago at…
My order placed 7 working days ago at 27 june and still no update for shipment ans no news .
There is no phone to contact and customer support says always tha same story.
AVOID IF ITS POSSIBLE
July 5, 2019
Unprompted review
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