Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

I was happy with the solutions you have provided in the difficult circumstances. Besides, thanks for excellent professionalism.

September 14, 2022
Viisi Expats logo

Reply from Viisi Expats

Thank you for your lovely review Azer and whishing you all the best in your new home! Kind regards, Lotte

Rated 5 out of 5 stars

Niels was amazing

Niels was amazing - everything explained to details. I'm from Italy and I understood the entire mortgage application process perfectly

September 12, 2022
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Reply from Viisi Expats

Hi Marco,

Thank you for the nice review! All the best in your new home.

Kind regards,

Niels

Rated 5 out of 5 stars

Top notched service

Top notched service! Everyone at Viisi made sure to explain the process thoroughly and really paid attention to detail. Truly worth it to use their service. Would highly recommend!

September 5, 2022
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Reply from Viisi Expats

Hi Dyah,

Thank you so much for the review! All the best in your new home :-).

Kind regards,

Niels

Rated 5 out of 5 stars

This is the second time I have worked…

This is the second time I have worked with Viisi and both times they have been great! Robert was always available whenever I had any questions or needed advise and I do not believe the process could have been any smoother. All options with their respective advantages and disadvantages were presented in a clear and concise manner. Thanks!

September 5, 2022
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Reply from Viisi Expats

Hi James, glad to hear that you are satisfied with our services. Thanks for the pleasant co-operation. gr Robert

Rated 5 out of 5 stars

Provided us with good insights to the…

Provided us with good insights to the mortgage process and lots of help with what documents will be needed and our whole mortgage application went through in a few weeks.

Very happy with the service.

September 2, 2022
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Reply from Viisi Expats

Hi András, thanks for the great review and all the best in your new home! Kind regards, Brent

Rated 5 out of 5 stars

Very pleased with Viisi's services

Very pleased with Viisi's services. Pleasant and fast communication, our advisor clearly took his time for us and had our best interest at heart. The process was speedy and done in a neat way, so that we knew what actions to take and when.

August 31, 2022
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Reply from Viisi Expats

Hi Irene, thanks for your kind review! It was a pleasure helping you to arrange your mortgage. All the best to you and Chris and enjoy your time in your new home!
Best regards, Patrick

Rated 5 out of 5 stars

Really friendly and professional staff

Really friendly and professional staff. Manage my mortage under a time pressure with good communication. Top service ;)

August 30, 2022
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Reply from Viisi Expats

Hi Sandy, great to hear you are satisfied with our service. Have a great time in your new home! Regards, Merel

Rated 5 out of 5 stars

Merci!

Thomas was very friendly, thoughtful, helpful, and patient with my questions throughout the application process.

The document delivery system was user-friendly and the email notifications in English were also very useful.

Many thanks for everything :-)

August 29, 2022
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Reply from Viisi Expats

Thank you for this great review! All the best in your new home.

Kind regards,
Thomas Sies

Rated 5 out of 5 stars

Great service!

Thanks to Myrthe and her colleagues we were able to get our first hypotheek in very short period (3 weeks) without any stress. We were informed in each step was taken and could always ask questions. Absolutely recomended! Thanks Myrthe!

August 25, 2022
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Reply from Viisi Expats

Thanks for your very nice review! All the best in your new home! With regards Myrthe

Rated 5 out of 5 stars

Had a very smooth experience with…

Had a very smooth experience with Vissi. They are very fast and are very easy to approach for any doubts. :)
Thanks Neils Langers and the team for your support.

August 24, 2022
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Reply from Viisi Expats

Hi Gaurav,

Thank you for the nice review! All the best in your new home.

Kind regards,

Niels Lengers

Rated 5 out of 5 stars

Perfect for first time buyers (expats)

Both Jaap and Harry went above and beyond for us, continuously advising us on the current interest rate developments, contacting the mortgage providers, and giving us swift responses and feedback on the current status of our application.

Jaap also went through our documents to give us the peace of mind and reassurance we needed.

The website platform is intuitive, and allows you to easily go through a checklist of everything you need to submit for a smooth mortgage application.

August 21, 2022
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Reply from Viisi Expats

Hi Antonio, thank you for the nice review! I wish you all the best with your new home. Kind regards, Jaap

Rated 5 out of 5 stars

We highly recommend Viisi advisors

We highly recommend Viisi advisors. The entire process from beginning to end was extremely clear and met all of our expectations. We were given multiple mortgage options, guided through all the paperwork required, and the application process was taken care of for us. There's a lot of personalization and genuine care for their clients and we fully trust Viisi in the process. Viisi made our home purchasing process very pleasant and worry free. Thank you Carlo and team for all your help!

August 18, 2022
Rated 5 out of 5 stars

Professional and highly effective

Choosing Viisi as our mortgage advisor was a fantastic decision! They are extremely knowledgeable and attentive, responding quickly to our questions and keeping track of all the little details. I was impressed with how well they guided us through a complex process, and as an expat I was reassured by their ability to explain everything in English. They don't cut any corners and give a very complete service.
Our case was managed by Marlies Liebrecht and she was amazing! Apart from being a super effective advisor she has a personal touch which is very well received.
Overall we're very impressed and should we need financial advice we will absolutely look at Viisi again.

July 27, 2022
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Reply from Viisi Expats

Thanks again for the nice review! It was a pleasure to work with you.

Best wishes,
Marlies

Rated 5 out of 5 stars

Supportive, On time, accurate

They explain well (conditions, scenarios, etc.), make a near accurate estimate of what you can borrow, insurances, taxes, the time it takes for the mortgage approval, and keep you updated about the whole process. Their website is also a nice reference to learn about mortgage-related terms and search for interest rates. Overall, I definitely recommend them.

July 25, 2022
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Reply from Viisi Expats

Hi Mehran,

Thank you for the wonderful review. All the best in your new home.

Kind regards,

Niels

Rated 5 out of 5 stars

great and very helpful service

I have a very good experience with Viisi. Lotte and her team are very professional and responsive. They handled everything efficiently and effectively, the whole process takes less than 1 month. I really appreciate that!

July 22, 2022
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Reply from Viisi Expats

Thank you for your lovely review Ke! Wishing you all the best in your new home. Regards, Lotte

Rated 5 out of 5 stars

Working with Viisi was an absolute pleasure!

Working with Viisi was a great pleasure. Viisi, especially Thomas, who was my advisor, was knowledgeable of the whole process of buying a new building project in Netherlands. Viisi helped me make an educated decision regarding the type of mortgage would suit me the best considering my future endeavors. I would highly recommend Viisi if you need to apply for a mortgage in Netherlands.

July 15, 2022

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