Viisi Hypotheekadvies Reviews 1,494

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

All the process with Viisi has been efficient, pro active and transparent. We had the luck to have attention from Robert Diemer, who is extremely clever, helpful and responsive. After more than 3 year... See more

Company replied

Rated 5 out of 5 stars

Myrthe and her team provided an excellent service. They stand out for their professionalism, their attention to detail and for their ability to make the mortgage application process the easiest thing... See more

Company replied

Rated 5 out of 5 stars

Throughout the entire mortgage application process my Viisi advisor Deni Nozic stood out. He explained the various steps in a clear way and was always very proactive. In this way, I was able to get... See more

Company replied

Rated 5 out of 5 stars

Viisi played a very important role in completing the purchase of my first home in Netherlands. Sebastiaan and his team provided me all the information and knowledge to know about possible mortgage opt... See more

Company details

  1. Mortgage Broker

Written by the company

Viisi helpt jou aan een voordelige hypotheek met de beste voorwaarden. Dat doen onze adviseurs door onafhankelijk het aanbod van ruim 45 geldverstrekkers te vergelijken. Een kundig advies door academisch geschoolde adviseurs. We zorgen voor snelheid in de hypotheekaanvraag om de financiering vlot rond te krijgen. En tijdens het proces zijn we flexibel, omdat dingen soms net even wat anders lopen. Dat vinden we niet alleen zelf, maar krijgen we ook terug van onze klanten via reviews en feedback. Viisi is een bedrijf met een missie: let’s change finance. En zo’n missie vraagt erom goed uitgedragen te worden. Dat wordt gedaan door een hecht team van 37 Viisionairs, die zich elke dag met hart en ziel inzetten voor de purpose. Hieronder lees je over hoe we samen de financiële wereld veranderen en leer je ons als team van Viisionairs beter kennen.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

An extremely NEGATIVE impression!!

An extremely negative impression!!! The consultant Willem assured us that there was no reason to worry and we would certainly get a mortgage. But as soon as we paid for his service, we were denied a mortgage without explanation. Willem did not seek other solutions. Although he promised that he would be with us to the end and we would not be left without a home. As a result, he just stopped responding to the e-mail.

October 7, 2020
Unprompted review
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Reply from Viisi Hypotheekadvies

Dear Erika,
we always make an estimate based on the information we receive from our customers. Very occasionally, the information that is later supplied by the customer deviates to such an extent that a mortgage is not possible anywhere.
In your case the application was stopped. Willem called you and also provided an explanation by e-mail.
If you wish to have further contact, please let us know.

Rated 5 out of 5 stars

Great advice and smooth process

We approached Viisi for advice on our mortgage for our first home and we are super glad we did!

Even before we became clients Mike gave us advice on the process and once we were ready to start the procedure, everything went super smooth.

The advice was very clear and complete and we felt we could take all the time we needed to ask questions. We could also always reach out to Mike when we wanted to follow up. This made the process of choosing a suitable mortgage very easy. Even given our short deadline, it was a zero-stress experience and we are super happy with the end result!

Thanks Mike!

June 2, 2020
Unprompted review
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Reply from Viisi Hypotheekadvies

Thanks for the positive comments and pleasant cooperation, Laurens! Good luck with the move and have a great time in your new home. Kind regards, Mike

Rated 1 out of 5 stars

Bad and costly experience!!

Using Visii led to having to use a large sum of my own money to get a mortgage done. Visii was unwilling to start the request for a mortgage with two banks at the same time. Even though I asked them to. They were more worried about their relationships with the banks than my interests. Even though I directly asked them. So a very bad and costly experience. They were nice guys in Amsterdam, but just not very sharp or smart in supporting me. They didn’t know exactly the process, didn’t listen to my needs or advises. In short, using Visii is more expensive and more stressful than just working directly with a bank on the Netherlands. Stay away is my advice.

PS. their reply below is not what actually happened.

April 16, 2020
Unprompted review
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Reply from Viisi Hypotheekadvies

Beste Bauke,

Vorig jaar heb je ons benaderd om je te helpen met een nieuwe hypotheek. Je hebt er voor gekozen om pas 2 maanden nadat je de woning had gekocht ons de opdracht hiervoor te geven. Hierna hebben we binnen 1 week bij 3 verschillende geldverstrekkers een aanvraag ingediend (zonder extra kosten te rekenen). De hypotheek was binnen 2 weken finaal akkoord gegeven.
Wat de reden voor je ontevredenheid is, kunnen we niet goed inschatten. Maar je review geeft niet correct weer hoe onze dienstverlening voor jou daadwerkelijk is verlopen.
Mocht je nog eens van gedachten hierover willen wisselen, dan ben je van harte welkom. Tot slot wensen we je veel woonplezier in je nieuwe huis!

Dear Bauke,

Last year you approached us to help you with a new mortgage. You have chosen to give us the order only 2 months after you bought the house. After this, we submitted an application to 3 different lenders within 1 week (without extra costs). The mortgage was finally approved within 2 weeks. We cannot properly estimate the reason for your dissatisfaction. But your review does not accurately reflect how our services actually went for you. If you would like to exchange thoughts about this, you are most welcome. Finally, we wish you a lot pleasure in your new home!

Rated 5 out of 5 stars

Superleuk Service

Superleuk Service! Andrew @ Viisi made a stressful experience incredibly rewarding. He advised me on many different aspects of my house buying, and also recommended services outside of Viisi's scope. I am now settled into a house that I love with a contract that fits all of my individual needs. I am incredibly grateful for the services and would recommend Viisi to anyone!

April 13, 2020
Unprompted review
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Reply from Viisi Hypotheekadvies

Thank you so much Danielle for this lovely review! I wish you the best of luck in your new home! Groetjes, Andrew

Rated 5 out of 5 stars

Excellent company with extremely helpful staff

Andrew Aziz assisted us through the whole process of applying for a mortgage and made the usually daunting experience of buying our first property extremely pleasant. From the beginning Andrew has taken the time to get to know our situation in order to advise us in the best way. As expats our questions were often really basic, but he still took the time to patiently answer all of our questions. He not only advised us on the financial aspects, but also on the entire process of buying a property. We felt like we could really trust Andrew and we valued his opinion.

February 20, 2020
Unprompted review
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Reply from Viisi Hypotheekadvies

Thank you so much Anais for this lovely review and I wish you the best of luck in your new home! Kind regards, Andrew

Rated 5 out of 5 stars

Very satisfied with Viisi Hypotheekadvies!

Very satisfied with Viisi Hypotheekadvies!

We received an excellent service. Our advisor Jaap Zonjee took a lot of time to explain everything. When we asked questions by e-mail he always responded within 24 hours. Viisi uses an online platform to upload documents. If the documents do not meet the requirements of the bank / mortgage provider, Viisi will let you know right away. Therefore the process is very smooth. It only took us tree weeks to get a mortgage (from start to finish).

December 24, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Joost,

Thank you for the review! It was nice helping you and I wish you all the best with your new house.

Kind regards, Jaap

Rated 5 out of 5 stars

Excellent service

Lotte helped us very well with our mortgage. At Viisi they take extensive time to inform you and send a report with findings. You can go through this at your leisure.

Our mortgage was arranged in no time. I will definitely recommend Viisi in my immediate area.

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks a Million Viisi (Jaap)

After hypotheekshop made a big mess with our mortgage request, we had 2 weeks time to get it arranged it with Viisi. I can share that these guys are amazing, i have never seen such a professional advisors so far who makes this process so clear anr transparent for the client and our advisor Jaap made it all happen, thanks a million to made it happen to get our dream house.

October 11, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Rahied & Maria,

Thank you for the nice review! I hope the construction of your new house will go smoothly, so you can enjoy the house as soon as possible.

Kind regards,

Jaap

Rated 5 out of 5 stars

The advisors were professional and the…

The advisors were professional and the whole process was handled smoothly. I recommend them, especially if finance is not your forte.

September 2, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Dear Prithvi & Shankar,
Tnx for the nice words. We wish you all the best in your new house!
Kind regards, Brent & Daan

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Jaap. The whole process was thoroughly explained and broken into its various stages, with regular contact to check-in on any questions or concerns. Everything was arranged within 3 weeks. Highly recommended!

August 30, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Roman,

Thank you for the great review, it was nice working with you! I wish you all the best with your new house.

Kind regards,
Jaap

Rated 5 out of 5 stars

Deni is a very professional broker

Deni is a very professional broker able to help me a lot with my morgage and he has a lots of tips that makes the difference.
The process was quicker than what i tought and he was most of the time really quick to answer to email.

August 29, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Glad to see you're satisfied with our services, Elia! Thank you for the nice cooperation and all the best in your new home. Kind regards, Deni

Rated 5 out of 5 stars

From the very beginning the process was…

From the very beginning the process was very smooth. Arjen was always ready to answer our questions even before we found an apartment. When we did find a place, we got a very thorough consultation, and afterwards the process was monitored very well. I didn't have to worry about anything, which was the most important to me. Highly recommended!

August 27, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Syberen and Ying,
Great to hear that you're happy with our services and that you've had a stress-free process! All the best in your new home!
Warm regards,
Arjen

Rated 5 out of 5 stars

Viisi probably the best in Amsterdam

Viisi probably the best in Amsterdam! Very great experience.
Thanks a lot, Arjen!

August 26, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Xiao,
That's very nice to hear! All the best in your new home!
Warm regards,
Arjen

Rated 5 out of 5 stars

Working with Viisi was a really…

Working with Viisi was a really excellent experience. They made a really big and frightening process super safe and seamless for us. They assessed our financial and life situation and advised on the best mortgage type, duration and provider for fit for our requirements.

August 26, 2019
Unprompted review
Rated 5 out of 5 stars

Almost perfect

The financial advisor we worked with for our mortgage was very professional: clear and transparent in her communication and always helpful. The only downside is that we wish they had told us before making an offer that a delayed move-in date could mean extra cost from the mortgage provider. Other than that, we were very happy with the options we were provided and the communication about them.

August 24, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Thanks Panikos! Hope you will enjoy your new home. With regards, Myrthe

Rated 5 out of 5 stars

Highly recommend

It has been an absolute pleasure to work with Viisi. The excellent service, detailed guidance and quick support we received from Robert Diemer and the Viisi team was really appreciated. Purchasing a home in a new country is a very big decision but we were so well supported during each step that it was made easy and the entire process was extremely efficient. Thank you for making this possible, and stress free!

August 22, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Luan,
very happy to hear that you are so satisfied with our services! I wish you all the best in your new home.
gr. Robert

Rated 5 out of 5 stars

Very professional and available

Arjen was very professional and always available for responding to my questions .He got always the answer of what i asked him .

August 19, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Hi Julien,
Thank you, that's very nice to hear! All the best in your new home!
Warm regards,
Arjen

Rated 5 out of 5 stars

Good service and advice

Good information, service and advice both in English and Dutch. Quick responses via telephone and email. Very convenient!
I would highly recommend VIISI.

August 7, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Thank you Chantal! Glad you are satisfied with our help. Kind regards, Deni

Rated 5 out of 5 stars

Highly recommend Viisi

Highly recommend Viisi
Great mortgage consulting services to anyone who is interested to buy a house in the Netherlands. They are friendly and always ready to answer questions! Really satisfied with their services.

August 6, 2019
Unprompted review
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Reply from Viisi Hypotheekadvies

Thank you for the nice review, Kuan-Lin! I wish you all the best with your new home. Kind regards, Jaap

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