Disgusting service
Disgusting service, prebooked and transparent information, repeat booking for pet (in carrier) travel to a vet, driver treated my sister like shit off his shoe just because he drove some poncy Mercedes.
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Village Taxis is Biggleswade’s trusted, friendly, and reliable taxi service, dedicated to providing safe and comfortable transport for every passenger. Whether you need a local ride, long-distance travel, or an on-time airport transfer, we deliver punctual, professional service you can count on. With experienced drivers and clean, well-maintained vehicles, Village Taxis ensures every journey is smooth, stress-free, and tailored to your needs. We take pride in offering honest prices, excellent customer service, and dependable transport day or night. Village Taxis Your journey, our priority.
Station House, Station Rd, SG188AL, biggleswade, United Kingdom
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Disgusting service, prebooked and transparent information, repeat booking for pet (in carrier) travel to a vet, driver treated my sister like shit off his shoe just because he drove some poncy Mercedes.
I'm being really honest I use this company because I have no option they are overpriced you try to make conversation with the driver and nothing they need to teach there drivers about customer service it's a joke won't be using them again
I used Village Taxis twice today. The first driver gets 5*. He was punctual, polite, took me where i needed to go, and there were no issues with payment.
Unfortunately, the second driver gets 1*. Went to the wrong place to pick me up, didn't seem to know the way, and asked inappropriate personal questions about my health. When it was time to pay he claimed the card payment wasn't working. Surprise surprise, when I paid cash he had no change, so got a completely undeserved tip.
If all the drivers were like the first one this would be an excellent service, but the second one leaves me hoping never to need to use Village Taxis again.
They charged me £12 for a one-mile journey today. Yes, £12.
worst taxi service i have ever used. pricing is ridiculous, they don’t show up on time, and worst of all- the drivers are disgustingly rude. avoid at all costs.
Perfect arrived in plenty of time. Avoided traffic lights on our estate. The driver was very helpful and pleasant. I would highly recommend them .
I was extremely disappointed with this taxi company. We were charged £44 for a 3.9-mile journey at 7 PM on New Year’s Eve, and then £44 for the same journey back on New Year’s Day at 12:30 PM. When we asked, we were quoted £44 for the complete round trip—but they still charged us £88 in total. I called them today to try to resolve this, but the staff were very rude and unwilling to help. There was no transparency about pricing, and it felt like a complete rip-off. While the driver was polite, the overall experience was frustrating and overpriced. I strongly advise checking other taxi options first.
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